Post-Award Request Portal
What is Post-Award Request Portal?
The Post-Award Request Portal allows users to submit questions or requests related to funded project financial matters.
Use this portal when you need assistance with financial questions related to an active funded project, such as account activity, expenses, transactions, balances, or financial guidance.
For questions about new submissions or pre-award matters, contact Sponsored Programs at sponpro@utrgv.edu.
For non-financial post-award questions, contact Grants and Contracts at grantsandcontracts@utrgv.edu.
Who can Submit?
All UTRGV staff who are working on or supporting a funded project.
How to sign in?
- Go to the Post-Award Request Portal landing page.
- Sign in using UTRGV Single Sign-On with your regular UTRGV credentials.
How to Prepare Before You Start?
Before submitting the form, please have the following information ready:
- Principal Investigator name OR
- Assigned Grants and Contracts contact
- Question, desired outcome or resolution you are requesting
Providing complete and accurate information helps Grants and Contracts review and respond to your request efficiently.
How to Submit a Post-Award Request
- On the Post-Award Request Portal landing page, select Submit New Request.
- Search for your project by selecting one or more of the following:
- Project End Date
- Principal Investigator name
- Assigned Grants and Contracts contact
- Select Search Projects.
- In the Project Search window, select the project related to your request.
- Review the Selected Project Information table to confirm the project is correct.
- Review the project financial summary, if needed, including:
- Total Budget
- Encumbrance
- Expense
- Balance
- Select the Financial Request Type from the dropdown menu.
- In the Detailed Question or Issue section, provide a clear and specific description of your question or concern. Include relevant dates, transactions, constraints, or background details.
- In the Desired Outcome section, describe the resolution you are seeking, such as:
- Approval to charge an expense
- Correction of a transaction
- Guidance on next steps
- Clarification of project financial activity
- Optional, but strongly recommended: provide any additional relevant details or reference numbers, such as:
- PeopleSoft reference number
- iTravel reference number
- iShop reference number
- Account or transaction details
- Submit the form once all required information has been provided.
What Happens After You Submit?
After your request is submitted:
- The request will be reviewed and routed to your assigned Grants and Contracts contact.
- You can expect a response within 3–5 business days, with updates as needed.
- You can track the status of your request in the Submissions tab.
- If your request is not resolved after receiving a Post-Award response email notification, use the “Please click here if this issue is not resolved and you would like additional support” link in the email to request additional support.
Need help?
For access issues, missing records, or technical problems, contact:
Research IT
researchIT@utrgv.edu