Educational Technology

Hardware Support

Classroom Podium, A/V Technology
For urgent assistance with classroom technology including microphones/audio, projectors, podium computers, please call SOM-IT at 956-665-2020 Opt. 4.  Non-urgent requests should be submitted via

iPad Support
Medical students and faculty needing assistance with School of Medicine-issued iPads should contact SOM IT for support:

UTRGV School of Medicine IT Department
Edinburg Medical Education Building ( EMEBL) 2.113
Staffed hours: Monday – Friday from 8:00 a.m. – 5:00 p.m.
Phone: 956-665-2020 Opt. 4

Laptop Requirement and Specifications
All UTRGV School of Medicine students are required to own a laptop computer with WiFi capability. If you plan on using your current laptop, make sure it meets the Laptop Requirements.

Software Support

Blackboard (Learning Management System)
Blackboard is the learning management system for UTRGV and is centrally supported by the Center for Online Learning and Teaching Technology (COLTT). For information (not support issues) about a SOM Blackboard, contact the UME SOM Technology Instructional Support Team:

One45 (Curriculum Management System)
One45 is used in the School of Medicine for reporting, assessing, managing and tracking of the UTRGV School of Medicine curriculum.  It is used for year 3 and year 4 scheduling, tracking student activity in clinical rotations, and for course evaluations.  For information about One45, contact Alfredo Hinojosa, Systems Analyst III,

Panopto (Lecture Capture)
Panopto is a video hosting platform that allows faculty to create lecture recordings, stream live video, and manage their video content within Blackboard.  With Panopto users can edit, auto-caption, and embed polls in recordings.

Respondus (Online Quizzes)
Respondus is used to create and manage quizzes that can be published directly to Blackboard. 

Zoom (Online Meetings)
Zoom is an online video conferencing application that makes it easy to hold impromptu or scheduled meetings, teach online courses, conduct training, and host webinars.

UME Instructional Technology Support