Have Questions?
Email Us: ill@utrgv.edu
Borrowing Policy
Please make sure to read our Borrowing Policy before requesting items.
Borrowing
We attempt to borrow most items. Whole issues of journals, genealogical materials, dissertations, & a/v may be difficult to obtain. There are some limitations due to copyright restrictions. Books & other materials needed more than once will be dealt with on a case-by-case basis. It's not recommended to request textbooks for courses.
Turnaround Time & Delivery
The average turnaround time is around eight days, often less for articles. Please allow us enough time to process your request & receive the item. You will be notified by e-mail when your items arrive. Books are held at the Circulation Desk on the first floor of the Library. Articles are delivered through your ILL account, or (rarely) held at the Desk if mailed by lending library.
Charges
Fees for lost items, postage charges, & charges for requests vary depending on lending library.
Charges
Items that are declared lost will accrue a $15.00 processing charge plus the cost of the item (we reserve the right to charge more based on the lending library's charges).
Copyright Information
The ILL office cooperates with the copyright guidelines of the federal government & individual publishers. We may turn down requests due to copyright restrictions or charges.