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ILL ILLiad Status

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Interlibrary Loan Menu

  • Drop Off / Pickup Locations
  • Borrowing Policy
  • How to Request Items
  • How to Request Articles/Book Chapters
  • Dissertations
  • Copyright
  • ILL ILLiad Status
  • Cancellation Reasons
  • Renewals
  • Borrowing From Us
  • Frequently Asked Questions

Have Questions?

Email Us: ill@utrgv.edu


ILLiad Statuses Explained

Awaiting Copyright Clearance - copyright needs to be cleared before sending the request.

Awaiting Request Processing - your request is in the system but has not yet been sent out.

Request Sent - your request has been sent out.

Awaiting Unfilled Processing - your request was sent to potential libraries but none of them could supply the item. The request will be sent out again until there's a library that is willing to supply or until the request's deadline has passed.

Awaiting Conditional Processing - some requests are conditioned if there's a question with the request or if there's is a charge for the item. ILL staff will e-mail the patron requesting the item if there is any clarification needed.

Awaiting Patron Response - ILL staff has e-mailed you for more information or clarification regarding your request.

Awaiting Post Receipt Processing - Your item has arrived at Edinburg Campus, but ILL staff have not yet finished processing your item.

In Transit to Pickup Location - Your item has been processed and is currently en route to your selected pickup location.

Awaiting Customer Contact - your item as arrived and been partially processed by ILL staff. You will be notified via email that the item is available for pick up.

Awaiting Renewal OK Processing - the lending library approved the renewal request and has provided a new due date.

Contact Us


Brownsville Campus

Abraham Mata
(956) 882-8221

Edinburg Campus

Joe Reyna
(956) 665-2342

Harlingen Campus

Mario E. Ramirez, M.D. Library
(956) 296-1500

Interlibrary Loan Office


Email Us


Interlibrary Loan Office Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.

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