Account Holds
A student hold may be placed on your account due to several reasons and it can prevent you from adding or dropping courses, requesting a transcript, seeing your final grades, requesting an emergency loan, etc.
Follow these steps to find out if you have a hold:
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Log in to http://my.utrgv.edu
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Click on ASSIST
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Click on "Student Profile"
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Click on "Holds:" on the top right side of the page
The following reference guide contains the most common holds. Find out which office can assist you with the process of removing the hold.
This hold doesn’t prevent anything. We use this counter to let you know how many drops you have left.
This hold doesn't prevent anything. We use this counter to let you know how many drops you have left.
This hold doesn't prevent anything. We use this counter to let you know how many drops you have left.
This hold doesn't prevent anything. We use this counter to let you know how many drops you have left.
This hold doesn't prevent anything. We use this counter to let you know how many drops you have left.
This hold doesn't prevent anything. We use this counter to let you know how many drops you have left.
Please pay outstanding balance. Contact the Bursar’s office at BursarOffice@utrgv.edu.
This hold prevents: Transcripts and/or Registration
How to view balance and make payments?
- Log in to http://my.utrgv.edu
- Click on ASSIST
- Click on "My Finances"
- Click on “Make a Payment”
- Choose a payment method and pay now
Contact the Graduate College at (956) 665-3661 or gradcollege@utrgv.edu
This hold prevents: Registration
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Log in to http://my.utrgv.edu
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Click on ASSIST
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Click on "Student Profile"
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Click on "Holds:" on the top right side of the page to see what transcript is pending if any.
This hold prevents: Transcript and View Grades
Contact the International Admissions office at international@utrgv.edu.
This hold prevents: Registration
You may have an outstanding balance or need to return equipment. Contact the Bursar’s office at BursarOffice@utrgv.edu.
This hold prevents: Transcripts and/or Registration
How to view balance and make payments?
- Log in to http://my.utrgv.edu
- Click on ASSIST
- Click on "My Finances"
- Click on “Make a Payment”
- Choose a payment method and pay now
If a clicker was borrowed, return the clicker to the appropriate department. See Hold section on ASSIST for more information.
This hold prevents: Registration and Transcript
This hold will prevent students from requesting the online Installment Plan. This hold does not prevent registration, grades or transcripts.
Contact the Dean of Students office at (956) 665-2260 or (956) 882-5141 or dos@utrgv.edu.
This hold prevents: Transcripts, View Grades, and/or Registration
Contact the Emergency Loan office at (956) 665-2723 or (956) 665-2191.
This hold prevents: Transcript and/or Registration
Complete the mandatory online course(s) survey you received in your email and call the Student Rights and Responsibilities office at (956) 665-5375 or email at srr@utrgv.edu after completion of the courses to remove the hold.
This hold prevents: Transcript and View Grades
Please complete Financial Responsibility Agreement (FRA). The FRA defines the terms and conditions of the student’s account. If you have any questions, please email student_billing@utrgv.edu or call 956-665-3622.
This hold prevents: viewing of grades and transcripts
How to view FRA?
- Log in to my.utrgv.edu
- Select the ASSIST icon
- An Action Item will be displayed upon successful login if you meet the criteria to complete the agreement
- Select ‘View Action Item(s)
- Acknowledge and save the Financial Responsibility Agreement
This hold is placed when a graduate student does not meet specific academic requirements such as but not limited to; completing required appeal conditions, maintaining a certain GPA, or fulfilling thesis or dissertation requirements. Contact the Graduate College at (956) 665-3661.
This holds prevents: Registration
This hold will prevent students from requesting the online Installment Plan. This hold does not prevent registration, grades or transcripts.
Contact the International Admissions and Student Services office at international@utrgv.edu.
This hold prevents: Registration and/or View Grades.
Contact the Library to pay outstanding fines and fees at (956) 665-2005 or (956) 882-8221.
This hold prevents: Transcript
Log in to studentaid.gov and complete the Exit Counseling session. Please allow 2-3 business days for the hold to be removed from your account.
This hold prevents: Transcript and View Grades
Present a copy of your meningitis vaccination record to U Central or upload it through the Strategic Enrollment Document Central.
This hold prevents: Registration
Contact the Bursar’s office at BursarOffice@utrgv.edu.
Sign up for New Student Orientation through my.utrgv.edu. Contact the Orientation office via email orientation@utrgv.edu, or call (956) 882-4026 for more information.
This hold prevents: Registration
Contact the Texas Higher Coordinating Board at (800) 242- 3062.
This hold prevents: Registration and Transcript
To review your current loan status, log in to www.nslds.ed.gov. If you have already made payment arrangements, email manageyourloans@utrgv.edu using your UTRGV email account to ask for the hold to be removed. Please allow 2-3 business days for the hold to be removed from your account.
This hold prevents: Transcript and View Grades
Log in to complete the Perkins Loan exit counseling. Please allow 2-3 business days for the hold to be removed from your account.
This hold prevents: Transcript and View Grades
Contact Parking and Transportation Services at (956) 665- 2738.
This hold prevents: Registration and Transcript
Contact the Student-Athlete Academic Advisor for more information.
This hold prevents: Registration
To review your current loan status, log in to www.nslds.ed.gov. If you have already made payment arrangements, email manageyourloans@utrgv.edu using your UTRGV email account to ask for the hold to be removed. Please allow 2-3 business days for the hold to be removed from your account.
This hold prevents: Transcript and View Grades
Gain access to TEACH Grant Exit Counseling. Please scroll down and complete the TEACH Grant Exit Counseling session. Please allow 2-3 business days for the hold to be removed from your account.
This hold prevents: Transcripts and View Grades
Complete the Think About It session at www.campusclarity.com and call the Student Rights and Responsibilities office at (956) 665-5375 or email at srr@utrgv.edu after completion of the session to remove the hold.
This hold prevents: Transcript and View Grades
Contact the Military and Veterans Success Center at (956) 665-7934 or (956) 882-8980 or email veteranservices@utrgv.edu.
This hold prevents: Registration