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Student Resources Account Holds

U Central Division of Strategic Enrollment and Student Affairs

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U Central Student Resources - Related Links

  • New! ASSIST Guides
  • New! Degree Works
  • Student Forms
    • Financial Aid Forms
    • Student Enrollment Forms
  • Account Holds
  • Document Upload
  • Online Services
  • Schedule Academic Advising
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    • Transportation Services
    • Parking Services
  • On-campus Housing
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    • Edinburg Campus
    • Brownsville Campus
    • Harlingen Campus
    • McAllen Campus
    • Starr County Campus
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  • Final Exams Schedule
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Contact Us

U Central
Student Services Center
Brownsville - The Tower, Main 1.100
Edinburg - 1st Floor Student Services Bldg
Email: ucentral@utrgv.edu
Phone: (956) 882-4026

Quick Links

Request a Transcript College Affordability Estimator Notice of Non-Discrimination Office of Institutional Equity

Account Holds

A student hold may be placed on your account due to several reasons and it can prevent you from adding or dropping courses, requesting a transcript, seeing your final grades, requesting an emergency loan, etc.

Follow these steps to find out if you have a hold:

  • Log in to http://my.utrgv.edu

  • Click on ASSIST

  • Click on "Student Profile"

  • Click on "Holds:" on the top right side of the page

The following reference guide contains the most common holds. Find out which office can assist you with the process of removing the hold.

1 Drop out of 6 Remaining

This hold doesn’t prevent anything. We use this counter to let you know how many drops you have left.

2 Drop out of 6 Remaining

This hold doesn't prevent anything. We use this counter to let you know how many drops you have left.

3 Drop out of 6 Remaining

This hold doesn't prevent anything. We use this counter to let you know how many drops you have left.

4 Drop out of 6 Remaining

This hold doesn't prevent anything. We use this counter to let you know how many drops you have left.

5 Drop out of 6 Remaining

This hold doesn't prevent anything. We use this counter to let you know how many drops you have left.

6 Drop out of 6 Remaining.

This hold doesn't prevent anything. We use this counter to let you know how many drops you have left.

Account Balance

Please pay outstanding balance. Contact the Bursar’s office at BursarOffice@utrgv.edu.

This hold prevents: Transcripts and/or Registration

How to view balance and make payments?

  • Log in to http://my.utrgv.edu
  • Click on ASSIST
  • Click on "My Finances"
  • Click on “Make a Payment”
  • Choose a payment method and pay now

Admission GR Hold

Contact the Graduate College at (956) 665-3661 or gradcollege@utrgv.edu

This hold prevents: Registration

Admissions Hold

  • Log in to http://my.utrgv.edu

  • Click on ASSIST

  • Click on "Student Profile"

  • Click on "Holds:" on the top right side of the page to see what transcript is pending if any.

An Official transcript from the school indicated must be submitted to the office of Admissions.

This hold prevents: Transcript and View Grades

 

Admissions International Hold

Contact the International Admissions office at international@utrgv.edu.

This hold prevents: Registration

Advisement Required

Schedule your Academic Advisement Session

This hold prevents: Registration

CE Ineligible Hold

Email ce@utrgv.edu for more information.

This hold prevents: Registration

Collections Hold

You may have an outstanding balance or need to return equipment. Contact the Bursar’s office at BursarOffice@utrgv.edu.

This hold prevents: Transcripts and/or Registration

How to view balance and make payments?

  • Log in to http://my.utrgv.edu
  • Click on ASSIST
  • Click on "My Finances"
  • Click on “Make a Payment”
  • Choose a payment method and pay now

Comptrollers Hold

If a clicker was borrowed, return the clicker to the appropriate department. See Hold section on ASSIST for more information.

This hold prevents: Registration and Transcript

Concurrent Enrollment Hold

Email ce@utrgv.edu for more information.

This hold prevents: Registration

DB

This hold will prevent students from requesting the online Installment Plan. This hold does not prevent registration, grades or transcripts.

Dean of Students Hold

Contact the Dean of Students office at (956) 665-2260 or (956) 882-5141 or dos@utrgv.edu.

This hold prevents: Transcripts, View Grades, and/or Registration

Early College HS Hold

Email ce@utrgv.edu for more information.

This hold prevents: Registration

Emergency Loan Hold

Contact the Emergency Loan office at (956) 665-2723 or (956) 665-2191.

This hold prevents: Transcript and/or Registration

Everfi Hold

Complete the mandatory online course(s) survey you received in your email and call the Student Rights and Responsibilities office at (956) 665-5375 or email at srr@utrgv.edu after completion of the courses to remove the hold.

This hold prevents: Transcript and View Grades

Financial Responsibility Agreement

Please complete Financial Responsibility Agreement (FRA). The FRA defines the terms and conditions of the student’s account. If you have any questions, please email student_billing@utrgv.edu or call 956-665-3622.

This hold prevents: viewing of grades and transcripts

How to view FRA?

  • Log in to my.utrgv.edu
  • Select the ASSIST icon
  • An Action Item will be displayed upon successful login if you meet the criteria to complete the agreement
  • Select ‘View Action Item(s)
  • Acknowledge and save the Financial Responsibility Agreement

High Assurance Pending

This hold will prevent students from requesting the online Installment Plan. This hold does not prevent registration, grades or transcripts.

International Student Hold

Contact the International Admissions and Student Services office at international@utrgv.edu.

This hold prevents: Registration and/or View Grades.

Library Hold

Contact the Library to pay outstanding fines and fees at (956) 665-2005 or (956) 882-8221.

This hold prevents: Transcript

Loan Exit Session

Log in to studentaid.gov and complete the Exit Counseling session. Please allow 2-3 business days for the hold to be removed from your account.

This hold prevents: Transcript and View Grades

Meningitis Vaccine Hold

Present a copy of your meningitis vaccination record to U Central or upload it through the Strategic Enrollment Document Central.

This hold prevents: Registration

NSF Check

Contact the Bursar’s office at BursarOffice@utrgv.edu.

Orientation Hold

Sign up for New Student Orientation through my.utrgv.edu. Contact the Orientation office via email orientation@utrgv.edu, or call (956) 882-4026 for more information.

This hold prevents: Registration

Past Due State Loan

Contact the Texas Higher Coordinating Board at (800) 242- 3062.

This hold prevents: Registration and Transcript

Past Due Student Loan

To review your current loan status, log in to www.nslds.ed.gov. If you have already made payment arrangements, email manageyourloans@utrgv.edu using your UTRGV email account to ask for the hold to be  removed. Please allow 2-3 business days for the hold to be  removed from your account.

This hold prevents: Transcript and View Grades

Perkins Exit Counseling

Log in to complete the Perkins Loan exit counseling. Please allow 2-3 business days for the hold to be removed from your account.

This hold prevents: Transcript and View Grades

Police Dept Hold

Contact Parking and Transportation Services at (956) 665- 2738.

This hold prevents: Registration and Transcript

Student Athlete Hold

Contact the Student-Athlete Academic Advisor for more information.

This hold prevents: Registration

Student in Default Status

To review your current loan status, log in to www.nslds.ed.gov. If you have already made payment arrangements, email manageyourloans@utrgv.edu using your UTRGV email account to ask for the hold to be  removed. Please allow 2-3 business days for the hold to be  removed from your account.

This hold prevents: Transcript and View Grades

TEACH Grant Exit Counseling

Gain access to TEACH Grant Exit Counseling. Please scroll down and complete the TEACH Grant Exit Counseling session. Please allow 2-3 business days for the hold to be removed from your account.

This hold prevents: Transcripts and View Grades

Think About It Hold

Complete the Think About It session at www.campusclarity.com and call the Student Rights and Responsibilities office at (956) 665-5375 or email at srr@utrgv.edu after completion of the session to remove the hold.

This hold prevents: Transcript and View Grades

TSI Deficient Advising Hold

Schedule an advising appointment through EAB Navigate.

This hold prevents: Registration

UNIV 1301 Advising Hold

Email univ@utrgv.edu to request the removal of the hold.

This hold prevents: Registration

University Registrar Hold

Contact the Registrar’s office at registrar@utrgv.edu.

This hold prevents: Registration

Vaquero Innovators Program

Contact the Vaqueros Innovators Program email vip@utrgv.edu.

This hold prevents: Registration

Veteran Student Hold

Contact the Military and Veterans Success Center at (956) 665-7934 or (956) 882-8980 or email veteranservices@utrgv.edu.

This hold prevents: Registration

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