Need help?

Contact the Office of Human Resources

Employee Training

Phone: (E) 956-665-2451

Phone Alt: 956-665-7210

Phone: (B) 956-882-6550

Email: EmployeeTraining@utrgv.edu

Leadership Competencies Menu

Leads Others


lead others

Leads Others Summary

Leadership involves working with and influencing others to achieve common goals and foster a positive workplace climate. No great work is ever accomplished within an organization without the involvement of others. As a leader at UTRGV, you set the tone and environment for your team to succeed and flourish.

Instilling a sense of value and empowerment in all members of the university community is a fundamental responsibility of leaders at all levels and involves facilitating professional, intellectual, cultural, and personal growth.

Competency Performance Indicators/Behaviors (Examples)
Builds Trust
  • Interacts with others in a way that instills a sense of comfort and confidence regarding personal intentions, credibility, and competence
  • Finds time to get to know their team
  • Trusts their team
  • Willingness to be vulnerable and admits when wrong
  • Keeps commitments, doesn't over-promise
  • Listens to concerns with appropriate follow-up/reaction
  • Responsibly handles sensitive information
  • Has their team’s back
  • Actively works to restore trust when necessary
  • Creates a culture of civility & kindness

Communicates & Listens Effectively
  • Fully concentrates on what is being communicated, asks questions to ensure understanding, and responds in a way that conveys interest.
  • Practices active listening by fully concentrating on what is being said and asks questions to ensure understanding
  • Responds in a timely manner
  • Keeps relevant stakeholders in the loop
  • Chooses right medium and time of communication and adjusts to their audience
  • Respects other people’s point of view and disagrees respectfully
  • Creates an environment that fosters respectful and constructive dialogue
  • Initiates and participates in tough discussions in a way that protects self-esteem, enhances mutual understanding, and assists in conflict resolution
  • Shares relevant information prior to changes
  • Establishes purpose and importance and conveys instructions in a logical manner
  • Presents ideas clearly and concisely

Builds Organizational Talent
  • Makes sound hiring decisions
  • Hires based on skill & ability to grow
  • Puts the right people on the bus, in the right seat
  • Provides ongoing, timely, constructive, clear, and honest feedback
  • Promotes a culture of active learning
  • Mentors and coaches next leaders
  • Realizes the importance of having a talent pipeline
  • Advocates for professional development resources
  • Actively works on talent retention
  • Creates an inclusive environment
  • Acts decisively and with fairness when dealing with performance or conduct issues

Inspires & Empowers
  • Shows a passion for what they do
  • Proud of their work
  • Shares vision and how the team’s work aligns
  • Shares strategic plan and goals
  • Positively affects the behavior of others, motivating them to achieve high performance through a sense of purpose and spirit of cooperation
  • Stimulates others to take action and accomplish goals
  • It Lets people develop a sense of ownership
  • Equips others to succeed
  • Inspires confidence in leadership and achievability of goals

Leadership Competencies Resources

Handbook Development
Resources		 Competency Model
Handbook cover Development Resources Competency Model