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Employee Training

Phone: (E) 956-665-2451

Phone Alt: 956-665-7210

Phone: (B) 956-882-6550


Email: EmployeeTraining@utrgv.edu

Delivers Results



delivers results

A drive for results is an important competency of a successful leader. We expect leaders at UTRGV to be motivated by success and excellence and passionate about working in Higher Education to deliver the best results possible for our students. Results-driven leaders display a strong commitment to making service/process improvements, focusing their own and others’ energy on what really makes a difference, and setting and achieving ambitious goals. Driving for results also means showing determination and taking necessary actions to meet objectives set by self and others, while identifying and applying measures to track and quantify achievement.

Competency Performance Indicators/Behaviors (Examples)
Effective Decision Maker
  • Clearly communicates the reasons/rationale/why for the decision
  • Informs those impacted by the decision
  • Reads others accurately and addresses their unstated concerns, interests, and levels of commitment
  • Makes data-informed decisions and takes a scientific approach
  • Gathers all needed information and evaluates options carefully
  • Seeks input from people with relevant knowledge and expertise to make timely and well-informed decisions
  • Gets buy-in
  • Makes fact- and data-based decisions that balance analytic insights with personal experience
  • Takes risks and shifts courses of action when necessary
  • Allows for flexibility to revisit decisions
  • Supports stakeholders dealing with the effects of decisions
  • Can make quick decisions if necessary
  • Takes ownership & responsibility

Critical & Analytical Thinker

  • Asks the right questions to get to the root cause to define problems before moving to solutions
  • Able to examine information rationally and make a reasoned judgment based on the analysis
  • Aware of own biases and can set them aside
  • Innovates and finds more efficient ways to solve problems
  • Involves and creates synergies with others whose input and collaboration are critical to achieving targeted outcomes
  • Able to adopt or create new processes
  • Reflects on their own thinking process and look for ways to improve it
  • Takes calculated risks, based on learning and expertise