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Contact the Office of Human Resources

Bravo Vaqueros

Phone: (E) 956-665-2451

Phone: (B) 956-882-8205


Bravo Frequently Asked Questions

Bravo Vaqueros provides an opportunity for UTRGV employees to acknowledge their colleagues who demonstrate VAQUEROS Culture of Service Excellence qualities and values. When submitting a Bravo reference one (1) of the eight (8) principles of the UTRGV Culture of Service Excellence represent the standards when it comes to customer service and expectation of operational excellence.

Any UTRGV employee may award a Bravo to any other UTRGV employee.

Upon the online submission, the sender will receive a receipt notice. Once the Bravo is approved for posting both the sender and recipient will receive an email notification.

We encourage UTRGV employees to actively take time to acknowledge meaningful service qualities and values. There is no limit to Bravos that you can submit.

Yes once reviewed and approved, Bravos will be posted on the online Bravo Board.

This would only occur if there is a technical or submission concern. A notification email will provide details of the return. Once resolved, you may re-submit.

Bravos will be posted on the online Bravo Board. Employees may see their Bravo metrics in their individual profiles once logged in. You will also receive an automated notification email informing you of any new Bravos sent to you.

Yes, upon approval of the Bravo, you will receive an email notifying you of the Bravo received. Your supervisor/s will automatically be copied on the notification email.