Need help?

For questions, assistance, or to report an issue, please contact the COLTT Help Desk at 956-665-5327 or 956-882-6792.

Browse Help Articles Submit a Ticket

Updating the Respondus Lockdown Browser


Summary

Prior to beginning any assessment, please check for updates to ensure you're using the latest version of the Respondus LockDown Browser. 

Instructions

  1. Open Respondus LockDown Browser.
  2. Windows: Click the “i” icon located on the top left corner.
    Mac: Click the About (globe) icon located on the top left corner.
    Information/About icon for Windows/Mac
  3. Click Check for Newer Version or Check for Update.
  4. Follow the on-screen instructions to download and run the update.

macOS Users: If you’ve updated your computer to macOS 10.15 (Catalina), please update your LockDown Browser to version 2.0.5.02 or higher.

For more information on compatible operating systems, visit the Respondus Computer Requirements webpage.