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UTRGV 10th Anniversary
Center for Online Learning and Teaching Technology
Office of Student Success
  • Degree and Courses
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    Wherever you are in life, UTRGV offers the affordability of online courses while meeting high standards.

    • Degree and Courses
      • Accelerated Online Programs
      • Online Programs
      • Online and Hybrid Courses
      • Accreditation and Affiliations
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    Need help with Brightspace? Contact our 24/7 COLTT Help Desk.

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    UTRGV takes pride in providing rigorous training and support for online instructors to deliver high-quality distance education. We implement a culture of service for excellence to provide best practices and strategies.

    • Teaching Online
      • Teach Online
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    Sign up for one of our upcoming faculty training sessions or learn more about our signature events.

    • Training and Events
      • Faculty Training
      • Online Student Orientation
      • Online Learning Faculty Round Table
      • National Distance Learning Week
      • Excellence in Online Learning Conference
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    COLTT supports and fulfills the mission of UTRGV by providing services and facilities that promote, support, and integrate best pedagogical practices in applied technologies in teaching, learning, and research for traditional and web-based learning offerings.

    • About Us
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  • Student Orientation Course
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Need help with Brightspace? We’re here for you!

The Center for Online Learning and Teaching Technology (COLTT) is your go-to resource for Brightspace. Our team is dedicated to helping you:

  • Navigate the platform: We can help you find your way around Brightspace.
  • Access your courses: We can assist with any issues accessing your courses.
  • Submit assignments: We can guide you through the assignment submission process.
  • Troubleshoot technical problems: We can help you fix any technical difficulties you may encounter.

And don’t forget to check out our Knowledge Base! Our Knowledge Base is filled with helpful articles, tutorials, and FAQs. You can find answers to your questions 24/7.

So, don’t hesitate to reach out! We’re here to make your online learning experience as smooth as possible.

Ask COLTT

Contact the 24/7 COLTT Help Desk


Brownsville

Casa Bella
(BCASA) 613

956-882-6792

Edinburg

Marialice Shary Shivers
(EMASS) 3.142
956-665-5327

Office Hours

Monday - Friday
8:00 AM - 5:00 PM

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