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UTRGV 10th Anniversary
Center for Online Learning and Teaching Technology
Office of Student Success
  • Degree and Courses
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    Wherever you are in life, UTRGV offers the affordability of online courses while meeting high standards.

    • Degree and Courses
      • Accelerated Online Programs
      • Online Programs
      • Online and Hybrid Courses
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    Need help with Brightspace? Contact our 24/7 COLTT Help Desk.

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    UTRGV takes pride in providing rigorous training and support for online instructors to deliver high-quality distance education. We implement a culture of service for excellence to provide best practices and strategies.

    • Teaching Online
      • Teach Online
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    Sign up for one of our upcoming faculty training sessions or learn more about our signature events.

    • Training and Events
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      • National Distance Learning Week
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    COLTT supports and fulfills the mission of UTRGV by providing services and facilities that promote, support, and integrate best pedagogical practices in applied technologies in teaching, learning, and research for traditional and web-based learning offerings.

    • About Us
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Are You Ready for Online?

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Are You Ready for Online? Menu

  • What to Expect
  • What You Need
  • Essential Skills for Online Learners
  • Tips for Online Learning Success
  • Glossary of Online Learning Terms

Are you a current UTRGV student?  Enroll in the LMS Orientation for an introduction to online learning and learn how to use the university's Learning Management System(LMS).

At the Center for Online Learning and Teaching Technology, we are committed to your online success. This site has been created to provide you with some information to help prepare for your online courses. Please navigate this website to view online learning tips and resources. 

Tips for Online Learning Success

  1. Stay current

    Log in to your course regularly and review announcements, due dates, and new content. Online courses move quickly, and staying current helps you avoid falling behind.

  2. Stay engaged and communicate

    Successful online learners actively participate in discussions, complete interactive activities, and communicate with their instructors when they have questions or need clarification. Don’t hesitate to reach out early if you need support.

  3. Use resources available to you

    Take advantage of tutoring services, academic support centers, the Brightspace Help Desk, and other institutional resources. Your instructor may also provide additional learning materials, study guides, or practice tools within your course.

  4. Prepare your workspace

    Create a dedicated, distraction-free study space with reliable internet access and updated technology. Make sure your browser is compatible with Brightspace and that you have access to required software.

  5. Submit course work in a timely-manner

    Pay close attention to deadlines and submit assignments, quizzes, and discussions on time. Late submissions may impact your grade and can create unnecessary stress.

  6. Allow time for technical problems

    Technology does not always work as expected. Avoid waiting until the last minute to submit assignments. Give yourself extra time in case you experience login issues, upload errors, or internet disruptions.

Contact COLTT

Need help with Brightspace? The Center for Online Learning and Teaching Technology (COLTT) provides technical support for students experiencing issues with the LMS.

We offer support in person, by phone, and online.

Brownsville Campus

Casa Bella (BCASA), Room 613
Phone: 956-882-6792

Edinburg Campus

Marialice Shary Shivers (EMASS), Room 3.142
Phone: 956-665-5327

Office Hours

Monday – Friday
8:00 a.m. – 5:00 p.m.

After Hours Support

If you need assistance outside of regular business hours, call either campus number:

  • 956-882-6792
  • 956-665-5327
You will be connected with a support representative.
Submit a Help Desk Ticket

Contact the 24/7 COLTT Help Desk


Brownsville

Casa Bella
(BCASA) 613

956-882-6792

Edinburg

Marialice Shary Shivers
(EMASS) 3.142
956-665-5327

Office Hours

Monday - Friday
8:00 AM - 5:00 PM

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