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All departments, university-wide, participate in a four-year assessment cycle called the New Assessment Framework. Each year, the University Library will evaluate programs and services by assessing four areas. At the beginning of the assessment cycle, the library created outcomes, benchmarks, and collection plans for each area. Data is collected and evaluated at the end of each period (May) and both the expected outcomes and assessment process are evaluated and adjusted for the upcoming year via a series of meetings with involved departments. The assessment cycle is intended to be a process of self discovery and improvement and should clarify how to the library can identify goals and better meet the needs of its patrons.
Reporting Period: September-May, Annually
Data Collection Period: May-August (Data is collected by May 15th, meetings are held with departments from June-August)
Due: September 1
Assessing the Impact of Textbook Affordability Initiatives at UTRGV
| Outcome Title | Assessing the Impact of Textbook Affordability Initiatives at UTRGV |
|---|---|
| Outcome Statement | Improve student saving and return on investment by implementing or expanding affordability programs. Track essential metrics, including total student savings, return on investment (ROI), and the number of students benefiting from affordable resources (such as Open Educational Resources and Unlimited License Material). This assessment will provide data-driven insights to support continued development and funding of affordability initiatives, while also identifying opportunities to expand access and resource allocations. |
| Mission Alignment |
Library Strategic Goal - Access: Provide innovative access tools and resources, designed to facilitate learning, research, and sustained intellectual engagement. |
| Organizational Alignment | UTRGV Strategic Goal: Student Success - Support high quality and innovative instruction through faculty development, curricular evaluation, course redesign, empirically supported learning strategies, and universal design of learning. |
Enhancing Student Success Through Library Employment: A Skills Assessment
| Outcome Title |
Enhancing Student Success Through Library Employment: A Skills Assessment |
|---|---|
| Outcome Statement | To evaluate the development of key workplace skills among student employees through their roles in the library, this initiative will implement both pre-assessment and post-assessment surveys to measure specific skill growth, such as communication skills and professionalism. As a result, this will help identify areas where the library’s student employee training modules can be strengthened. |
| Mission Alignment |
Library Strategic Goal - Access: Provide innovative access tools and resources, designed to facilitate learning, research, and sustained intellectual engagement. |
| Organizational Alignment | UTRGV Strategic Goal: Student Success: Cultivate a campus environment that supports students’ resilience and interpersonal skills to enhance relationship development, personal health, and safety. |
Aligning In-Person Instruction Across Campus Locations
| Outcome Title |
Aligning In-Person Instruction Across Campus Locations |
|---|---|
| Outcome Statement | Improve the distribution of instructional sessions and course offerings delivered by Research and Instruction (R&I) librarians between the Brownsville and Edinburg campuses, ensuring that staffing levels adequately meet the instructional needs at both locations. The following services will also be assessed: workshops, targeted outreach efforts, faculty conversations and focus groups, classroom availability on each campus, and the department’s overall marketing approach. |
| Mission Alignment |
Library Strategic Goal: Information Literacy - Build strategic partnerships to support and enhance curriculum development and information literacy. |
| Organizational Alignment |
UTRGV Strategic Goal: Student Success - Support high quality and innovative instruction through faculty development, curricular evaluation, course redesign, empirically supported learning strategies, and universal design of learning. |
Measuring Student Satisfaction with Library Experience
| Outcome Title |
Measuring Student Satisfaction with Library Experience |
|---|---|
| Outcome Statement |
To gather and analyze student feedback on their experiences with library customer service to assess service quality, identify strengths and areas for improvement, and enhance overall user satisfaction. This evaluation will inform service training, staff development, and future customer service initiatives within the library. |
| Mission Alignment |
Library Strategic Goal: People- Provide excellent user experiences for all patrons. |
| Organizational Alignment |
UTRGV Strategic Goal: Student Success: Cultivate a campus environment that supports students’ resilience and interpersonal skills to enhance relationship development, personal health, and safety. |
Librarian Presence in the Classroom
| Outcome Title | Librarian Presence in the Classroom |
|---|---|
| Outcome Statement | Increase the presence and effectiveness of librarians in the classroom through involvement in instruction sessions, including embedding in the courses, provide workshops, and research consultations. |
| Mission Alignment |
Library Strategic Goal: Information Literacy - Build strategic partnerships to support and enhance curriculum development and information literacy. |
| Organizational Alignment | UTRGV Strategic Goal: Student Success - Support high quality and innovative instruction through faculty development, curricular evaluation, course redesign, empirically supported learning strategies, and universal design of learning. |
Enhanced Student Experience
| Outcome Title |
Enhanced Student Experience |
|---|---|
| Outcome Statement | Enhance the student library experience across the UTRGV distributed campuses. |
| Mission Alignment |
Library Strategic Goal - Access: Provide innovative access tools and resources, designed to facilitate learning, research, and sustained intellectual engagement. |
| Organizational Alignment | UTRGV Strategic Goal - Student Success: Cultivate a campus environment that supports students’ resilience and interpersonal skills to enhance relationship development, personal health, and safety. |
Professional Development
| Outcome Title |
Professional Development and Training |
|---|---|
| Outcome Statement | Increase staff participation in professional development opportunities and training sessions. |
| Mission Alignment |
Library Strategic Goal: People - Provide excellent use experiences for all patrons. |
| Organizational Alignment |
UTRGV Strategic Goal: Campus Climate – Enhance professional and leadership development opportunities for faculty, staff, and administration. |
Resource Satisfaction
| Outcome Title |
Resource Satisfaction |
|---|---|
| Outcome Statement |
Increase information resource satisfaction in support of educational development. |
| Mission Alignment |
Library Strategic Goal: Access – Provide innovative access tools and resources, designed to facilitate learning, research, and sustained intellectual engagement. |
| Organizational Alignment |
UTRGV Strategic Goal: Educational Opportunities – Increase access to educational programs through the development and implementation of innovative pedagogies and technologies that address distance, language, culture, and scheduling barriers. |