Need help?

For questions, assistance, or to report an issue, please contact the COLTT Help Desk at 956-665-5327 or 956-882-6792.

Browse Help Articles Submit a Ticket

Quick Links

Connecting Your Turning Account to Blackboard

Summary

If you've created a Turning Account and registered your Clicker Device ID and Turning License Code, you're ready to connect your account to Blackboard.

Instructions

  1. Log into Blackboard.
  2. Select the course you will be using clicker.
  3. Locate and click the "Turning Account Registration - Cloud" link.
  4. Enter your UTRGV email address and click "Sign In."
  5. The Turning Account Dashboard is displayed. You should see 3 green checkmarks in your Turning Account Dashboard.

Note: If you do not see 3 green checkmarks on the Turning Account Dashboard, it is possible you missed a step. Please review the table shown below with possible issues and solutions.

Why am I missing a green check?

Common Turning Account Issues
Issue Why Solution
No Subscription Check You did not redeem a license code. This is required for all Turning Accounts. Scroll down the page, click Add or Purchase a Subscription, enter a Subscription code, or purchase a subscription. 
No Response Device Check You did not register your Clicker Device ID. Scroll down the page, click Add or Purchase a Clicker, and enter your 6-character Clicker ID.
No Learning Management System Check You did not create your Turning Account through your Blackboard. Log out of your Turning Account, navigate to your Blackboard course, and select the Turning Account Registration link.