Repayment
Are you graduating, have borrowed student loans, and are worried about making payments? Perhaps your student loans are already in repayment, and you are struggling to make those payments. Do not despair, there are several options available to help you stay on track and alleviate some of your worries.
Step 1: Know who you owe
If you are unsure who your loan servicer is, please visit here. Remember that you will need to contact each of your loan servicers if you have more than one.
Step 2: Explore your options
How to postpone your payments: Alternative Repayment Plans
Step 3: Taking Action
Now that you have explored your options, it is time to contact your loan servicer. Do not delay in contacting your loan servicer if you are already in repayment. Falling behind on your loan payments can result in late fees, and it can negatively affect your credit score.
Step 4: Repayment Counseling Outreach
You’re not alone when it comes to student loans. UTRGV has partnered with Inceptia, a division of the National Student Loan Program (NSLP), to provide you with FREE assistance on your Federal student loan obligations to ensure successful and comfortable loan repayment. Inceptia’s friendly customer representatives may reach out to you if your loan(s) become delinquent.
Inceptia is not a collection agency. We’ve partnered with them to help you explore a wide variety of possibilities, such as alternative repayment plans, deferment, consolidation, discharge, forgiveness, and forbearance options. Inceptia will stay in touch with you via phone calls, letters, and/or emails to help you find answers to your questions and solutions to your issues.
For additional resources, including information on repayment options, please visit Inceptia’s Federal Student Loan Overview website at heroknowl.org/.
If you have any further questions or concerns, feel free to contact our Default Management Office at (956) 665-2144 or via email at manageyourloans@utrgv.edu.
Additional Resources
- Loan repayment assistance through the Loan Repayment Program for Mental Health Professionals
- Loan repayment assistance through the Nursing Faculty Loan Repayment Assistance Program
- Loan repayment through the Peace Officer Loan Repayment Assistance Program
- Loan Forgiveness, Cancellation, and Discharge Programs
- Loan Consolidation: The Pros and Cons
- Beware of Student Loan Debt Relief Scams

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