We try to be consistent with our schedules from year to year. However, sometimes changes are inevitable because of demand or some other factor. When there is a major change to a route schedule or alignment, we will always conduct a public involvement meeting several weeks before the proposed change. This will allow the public to be involved in the decision-making process. We always post the current schedule on our social media platforms prior to the start of the semester. The current, updated schedules can always be found on our website.
UTRGV - E: Edinburg Visitors Center
UTRGV - H: Harlingen Convention Center
UTRGV - B: Brownsville Main Drive
UTRGV - W: Weslaco Center for Innovation and Commercialization
Transit services operate during school days, study days, and finals. They do not operate on weekends, university holidays, or between semesters. Follow us on social media for the latest updates. Facebook and Instagram: @utrgvpts
We’re always here to listen! You can always give us a direct call to our office at (956) 665-2036. Also, we are available through email at transportation@utrgv.edu or use our online form to Contact Us.
In order to address your issue quickly, please have the following information handy:
- The date and time you were on the bus.
- What campus you were heading from/to
- Bus number (usually displayed outside of the bus)
- Detailed description of the incident
- Description (preferably name) of the staff member, if one was involved.
Please allow us 24 to 48 hours to respond via email.
We're working on getting WiFi service restored on our buses as soon as possible.
Our services are free and open to the general public.
Yes: if you are a student, faculty, or staff member of UTRGV, you are required to show your ID card before boarding the bus. Those not affiliated with UTRGV must provide a government-issued license or ID card. Cards are scanned for data collection purposes.
Unfortunately, the bus system may not be used as a carrier service between campuses. This is to avoid any liability incidents that may arise.
To meet demand. Usually, one bus is not enough to transport the number of people who need to ride. Ridership continues growing every year with no plateau in sight and we have a commitment not to leave any student behind. We send many buses out at peak times and throughout the day to avoid anyone being left behind due to vehicle capacity limits.
As much as we would like to guarantee our arrival times, there are factors beyond our control, such as traffic, accidents, and breakdowns on the highway that may prevent us from being on time. We build enough cushion into the schedule to avoid being late, but it’s not always possible. However, our buses will not leave earlier than their posted departure times. We highly encourage our passengers to arrive at the bus departure locations at least 15 minutes before the departure time.
Only allow service animals are allowed on our buses.
You may park in the Weslaco City Hall parking lot.
If you arrive before the departure time, we will arrange for a vehicle to take you to the route destination. If you arrive after the departure time, and the bus is full, then you must wait until the next departure time.
For safety reasons, our drivers are instructed only to pick up and drop off at the designated stops.
Yes, it is. The published times on our schedules will be the same during the Study Day and Finals Week.
We value our customers’ opinions. Please call our office at (956) 665-2036. Also, we are available through email at transportation@utrgv.edu.
You can also submit our Customer Experience Survey on our website.
We are dedicated to transport every student who needs service. If the maximum occupancy is reached on a bus, we will send additional buses as available to pick up those passengers who arrived at the designated stop before the scheduled departure time.
Both VOLT and Vaquero Express are in service for Summer I and II.