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The University of Texas Rio Grande Valley

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Parking and Transportation Services Division of Finance and Administration

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    • Customer Experience Survey

Contact Us

Office Hours:
Monday – Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM - 5:00 PM 
Location:
EASFC Building, Room 135, Edinburg Campus
BVAQP-A, Room 1.101A, Brownsville Campus
Phone:
956-665-2738 (Edinburg)
956-882-7051 (Brownsville)
Email:
transportation@utrgv.edu or parking@utrgv.edu

Customer Experience Survey

Please use this form to let us know about a particular experience with Parking & Transportation Services. We appreciate suggestions for improvement as well as kudos for what we've done right. Thank you for your comments!

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Type of Feedback
What type of feeback do you want to provide? (Required)

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Criteria
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Format: jane.doe@utrgv.edu
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Format: mm/dd/yyyy
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Format: hh:mm am/pm
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Please rate the customer service quality of our employees.
Staff Friendliness:



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Staff Knowledge:



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Staff Support:



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Please rate the quality of our facilities/vehicles.
Parking lots:




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Parking spaces:




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Buses/Vehicles:



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Bus Shelters:



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Bus/Vehicle Stop Areas:



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Please rate our policies:
Parking Policies:



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Transportation Policies:



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General Feedback Format: Please tell us more about your experience. Providing details helps us to better address your comments.
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If you would like a response please submit the following.
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