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Transportation Services VOLT FAQs

Parking and Transportation Services Division of Finance and Business Affairs

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Transportation Services - Related Links

  • Vaquero Express
    • FAQs
    • ID Cards
  • VOLT
    • FAQs
  • Metro Express Orange Line
  • Our Drivers
  • Updates
  • Football GameDay Parking and Transportation Options

Contact Us

Office Hours:
Monday – Friday: 7:30 AM – 5:00 PM
Location:
EASFC Building, Room 135, Edinburg Campus
BVAQP-A, Room 1.101A, Brownsville Campus
Phone:
Transportation
956-665-2036 (Edinburg)
956-882-2036 (Brownsville)
Parking
956-665-2738 (Edinburg)
956-882-7051 (Brownsville)
Email:
transportation@utrgv.edu or parking@utrgv.edu
Email for UTRGV Football Parking and Transportation Questions:
ptsfootball@utrgv.edu

VOLT FAQs

What is VOLT and how is it helpful to students?

VOLT is a transit service powered by electric vehicles. This service is helpful for those students who park in remote parking areas. Circuits (routes) will help them get to class faster.

Are the VOLT vehicles eco-friendly?

Yes, the vehicles are electric. They do not use fuel to function; they run on batteries.

Where can VOLT take me?

The VOLT vehicles have been assigned specific circuits (routes) with designated stops. There are 3 circuits in our Edinburg campus and 2 in our Brownsville campus. Visit our site to view our campus circuits.

What are the hours of operation?

The VOLT service operates from 7:30 a.m. to 6 p.m. during Fall and Spring semesters.

What is the estimated wait time and how am I able to locate a VOLT vehicle?

The estimated time frequency is about 10-20 minutes. All VOLT vehicles are equipped with a GPS system that can be tracked with the Ride Systems app which you can download on the iOS and Android app stores.

What is the TransLoc app?

TransLoc is a mobile app based intelligent transit solution (ITS) that allows users to view real-time vehicle locations at the push of a button. A live map shows the current location of all vehicles on route and provides an estimated time of arrival.  Vehicle locations are updated every few seconds. Route and vehicle icons are color-coordinated for easy identification. You can download the TransLoc app on iOS and Android devices. 

How many passengers fit in a VOLT vehicle?

There is a maximum capacity of 7 passengers for a standard VOLT vehicle.  Our ADA VOLT vehicles have a maximum capacity of 5 passengers, including 1 wheel chair space.

Are the VOLT drivers trained?

Absolutely! We understand the importance of safety, therefore, we ensure our drivers are ready before transporting passengers.

What if I drop a personal belonging while the VOLT vehicle is in motion?

Due to safety reasons, our drivers are instructed to only stop at the designated stops.  If you drop a personal belonging, you will be responsible for retrieving that item.

What if I accidentally leave a personal item behind?

We are not responsible for any personal belonging left behind; the UTRGV Police Department handles the lost and found program.  If you leave an item behind, please call the UTRGV Police Department to see if anything was turned it to them.

Can I board a VOLT vehicle at locations other than the designated stops?

Yes, but only at specific call stop locations at our Edinburg campus. See our VOLT transportation guide for details. 

Are the VOLT vehicles safe to ride?

Our VOLT vehicles are Department of Transportation (DOT) approved and street legal.  Like many passenger vehicles on the road, they are equipped with seat belts, turn signals, a backup camera, headlights, and a horn. They also include other items such as security cameras both on the exterior and interior of the vehicle. 

UTRGV requires all of passengers to wear their seat belts. 

What if I experience an uncomfortable situation while riding the vehicle?

Report it! Our vehicles are equipped with security cameras.  If you wish to discuss a concern about service, please let our drivers know. You may also contact us via email at transportation@utrgv.edu.

Can I eat/drink while riding the VOLT vehicle?

We do not prohibit carrying food or drinks (with spill-proof lids) on our vehicles. Eating in the vehicles is not allowed due to sanitary purposes. Drinking is only allowed from spill-proof containers. If you happen to spill something, please clean it up.

Is it safe to ride the VOLT vehicles during rainy/cold weather?

Absolutely! Our vehicles are equipped with a cover that protects our passengers from the cold and rain. If flooding occurs, we will stop the VOLT service and implement a temporary solution. Follow us on social media for latest updates. Facebook & Instagram: @utrgvpts



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