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Advising One-Stop-Shop Connect to Your Campus Resources

Academic Advising Center Office of Student Success

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Advising One-Stop-Shop - Related Links

  • Calculate Your GPA
  • Understand Your Core Curriculum
  • Know Your Roadmap to Graduation
    • Roadmap to Graduation 23-24
    • Roadmap to Graduation 22-23
    • Roadmap to Graduation 21-22
    • Roadmap to Graduation 20-21
    • Roadmap to Graduation 19-20
    • Roadmap to Graduation 18-19
    • Roadmap to Graduation 17-18
    • Roadmap to Graduation 15-16
  • UTB/TSC and UTPA Students
  • Discover Your Next Academic Adventure
  • Connect to Your Campus Resources
  • Learn your Academic Policies
  • Review Your UTRGV Lingo
  • Check Your FAQs
  • Sign Up for An Academic Appeal Workshop
  • Max Time Frame

Contact Us

Academic Advising Center
Edinburg: International Trade & Technology Building (ITT)
Brownsville Main 1.402
Email: academicadvising@utrgv.edu
Phone: (956) 665-7120

Quick Links

  • Advising Roadmap
  • Courses Schedule

Connect to Your Campus Resources

Our top priority is to position you to achieve your academic and professional goals. That includes giving you all the support you need along the way for you to thrive! Here you will find a comprehensive list of academic and campus resources to aid you all the way to graduation day! Take advantage of some of them (or all of them!) during your time at UTRGV.

  • Academic and Career Resources
  • Financial Planning Resources
  • Health and Wellbeing Resources
  • Life and Social Support Resources



Academic Advising Center

Brownsville: Main, Rm 1.400 Edinburg: Southwick Hall, Rm 101 A

Phone: 956-665-7120
Email: academicadvising@utrgv.edu
Web: utrgv.edu/advising

With locations in both Edinburg and Brownsville, the Academic Advising Center provides undergraduate students with a holistic advising experience that supports them through all stages of their academic career at UTRGV. By teaching the critical information regarding university policies and procedures, an academic advisor can guide undergraduate students as they discover their options and make essential decisions about their academic career. An academic advisor can also provide helpful details regarding undergraduate programs of study, degree requirements and academic resources as students work to ensure they stay on track to graduate.

In partnership with an advisor, undergraduate students are encouraged to stop by the Academic Advising Center to make use of the following services:

  • Academic Recovery Programs and Services
  • Academic Skills Development and Assistance
  • Advising for Admitted Transfer Students
  • Graduation Planning
  • Major and Career Exploration
  • Referrals to Academic and Campus Resources
  • TSI Support

Students interested in walking in or scheduling a session with the Academic Advising Center may contact us in person, via Phone, via email or via EAB Navigate360

Learning Center

Brownsville: MSLC 2.118 2.10 Edinburg: ELCTR 100
Phone: 956-882-8208 Phone: 956-665-2585

Email: learningcenter@utrgv.edu
Web: utrgv.edu/tutoring

Our purpose is to help students become independent learners. Everyone in the Learning Center works toward ensuring our students succeed by providing various support services in a welcoming friendly environment. What we enjoy the most is seeing the light bulb in our students’ heads go off – that “aha moment.” Stop by and see us at the Learning Center Office on your campus and let us know how we can help you reach your goals.

Free services you can receive at the Learning Center include:

  • One-to-one
  • Small group tutoring
  • Study spaces
  • Academic workshops
  • Study spaces
  • Academic workshops
  • 3D virtual reality computers
  • Smart TVs
  • Tablets
  • Computers
  • Supplemental Instruction (SI)
  • Peer-led Team Learning (PLTL)

Brownsville Tutoring Locations
Math and Science Tutoring Lab - MSLC 2.107
Liberal Arts and Business Tutoring Lab – MSLC 2.123

Edinburg Tutoring Locations
Math Tutoring Lab - ELCTR 114
Science Tutoring Lab – ELCTR 128
Liberal Arts and Business Tutoring Lab – ELCTR 106

Military and Veterans Success Center

Brownsville: Cortez Hall 224 Edinburg: University Center 113
Phone: 956-882-8980 Phone: 956-665-7934

Email: veteranservices@utrgv.edu
Web: http://www.utrgv.edu/veterans

The Military and Veterans Success Center (MVSC) at The University of Texas Rio Grande Valley is dedicated to serving student veterans, guardsmen, reservist and their dependents. The MVSC serves as a liaison between students receiving military educational benefits and the U.S. Department of Veterans Affairs and assists students in the pursuit of their educational goals.

The center assists students in certifying education benefits, advocating for services, developing projects to unite the university with our local community, providing counseling services specifically for veterans, and promoting student involvement through the Student Veterans of America National Organization. We are proud to assist those who have served our country and are committed to helping military students and their dependents start or continue their education. Our ultimate goal at UTRGV is to provide an academically challenging environment to help you succeed in the next phase of your professional life.

Services:

  • Certifying education benefits
  • Advocating for services
  • Developing projects to unite the university with our local community
  • Providing counseling services specifically for veterans
  • Promoting student involvement through the Student Veterans of American National Organization
  • Provide all support services to access a post-secondary education
  • Provide intensive basic skills development in those academic subjects required for a successful completion of a high school equivalency program and for admission to post-secondary programs
  • Assist veterans in securing support services from other local resources, such as Veterans Affairs, state veterans services, veterans association, and other state and local agencies that serve veterans

University Library

Brownsville Reference Desk: (956) 882-8221 Edinburg Reference Desk: (956) 665-2752
Hours: 7:30 a.m. – 10 p.m. Hours: 7:30 a.m. – 12 a.m.

Email: university.librarian@utrgv.edu
Web: utrgv.edu/library

The University Library provides services and collections in support of research, teaching and learning at The University of Texas at Rio Grande Valley. The libraries in Brownsville and Edinburg are dedicated to designing innovative processes to make instant access to our resources. Also, the Library website provides 24/7 access to thousands of scholarly journals and e-books, all accessible to our students, faculty and staff from any location worldwide. The physical libraries hold a wide array of print books, DVDs, archives, and more, as well as study rooms available to be checked out for both group and

individual study. Librarians are available to help you with your research in person, via phone, chat, text, or email.

Services:

  • Ask a Librarian
  • Check the Status of On Order Materials
  • Disability Services
  • Interlibrary Loan
  • Recommend a Purchase
  • Research Consultation
  • Reserve a Study Room
  • Request Library Instruction

Career Center

Brownsville: Interdisciplinary Academic Bldg. Rm 1.105

Edinburg: Student Services Bldg, Rm 2.101

Phone: (956) 882-5627 Phone: (956) 665-2243
Brownsville Text: (956) 882-6554 Edinburg Fax: (956) 665-2244

The Career Center provides assistance to undergraduates, graduate students and alumni who seek help in formulating and implementing career plans. Various programs and workshops are offered each semester to assist students who are selecting a major or trying to relate educational experiences to employment opportunities. Our office provides students with essential services to help them in their career endeavors. Whether finding a major, critiquing résumés, preparing for an interview or finding a job on campus, we are here every step of the way.

Student Accessibility Services

Brownsville: Cortez Hall, Rm 129 Edinburg: University Center 108
Phone: 956-882-7374 Phone: 956-665-7005

Email: ability@utrgv.edu
Web: utrgv.edu/ability

Student Accessibility Services (SAS) ensures students with disabilities are able to participate in the full range of college experiences. Their goal is to facilitate students’ equal access to all university programs and services while fostering independence and self-advocacy. In addition, SAS works to promote an environment that is free of physical and attitudinal barriers.

Engaged Scholarship and Learning

Brownsville: Student Union, Rm 2.10B Edinburg: STAC 3.106
Phone: 956-882-4300 Phone: 956-665-3461

Email: engaged@utrgv.edu
Web: utrgv.edu/engaged

The Office of Engaged Scholarship & Learning supports and promotes high quality experiential learning opportunities across campus. The offices works with students and faculty to enhance academic program offerings of undergraduate research, academic service learning and community-based learning, internships, and study away opportunities. The goal is to ensure that every student at UTRGV has access to enhanced academic experiences throughout their degree programs.

Writing Center

Brownsville: UBLB 3.206 Edinburg: STAC 3.119
Phone: 956-882-7065 Phone: 956-665-2538

Email: wc@utrgv.edu
Web: utrgv.edu/writingcenter

The Writing Center offers one-on-one and small group tutoring on writing for all disciplines and levels, from first-year courses through graduate work. In 30-minute sessions, tutors will help you understand and address the three critical parts of any writing project – the purpose, audience, and genre requirements of the assignment – and assist you with invention and brainstorming, idea development and organizations, and, most importantly, a plan for how to revise your work.

Free services you can receive at the Writing Center include:

  • One-on-one and small group tutoring on writing in all disciplines and at all levels.
  • Thirty-minute sessions on assignment clarification, invention and brainstorming, development and organization.
  • Thirty-minute sessions on purpose, audience and genre.
  • Tips for incorporating sources into your writing and for documenting sources effectively.
  • Tips for using images, video clips, podcasts and other media as a part of your writing project.
  • Skype and online tutoring during the week, and the Online Weekend Writing Service on weekends.
  • Use of computers and a printer.

U Central

Brownsville Edinburg
The Tower Main 1.100
One West University Boulevard
Brownsville, TX 78520
Hours: Monday, Wednesday,Thursday
8:00 a.m. - 5:00 p.m.
Tuesday 8:00 a.m. - 6:00 p.m.
Friday 8:00 a.m. - 4:00 p.m.
Student Services Bldg. First Floor
1201 W. University Dr.
Edinburg, TX 78539
Hours: Monday, Wednesday, Thursday
8:00 a.m. - 5:00 p.m.
Tuesday, 8:00 a.m - 6:00 p.m.
Friday 8:00 a.m. - 4:00 p.m.

Email: ucentral@utrgv.edu
Web: utrgv.edu/ucentral

U Central is UTRGV’s one-stop service center for student support, including Financial Aid, Registration, Admissions, and the Bursar’s Office. U Central serves a vital role in the overall efforts of Strategic Enrollment to provide essential resources that support the success of students.

UTRGV established U Central to bolster its core guiding principle of maximizing student success.

U Central plays a critical in the University’s mission by removing administrative hurdles and providing students with user-friendly tools to navigate their UTRGV experience. The priority of U Central and its professional staff is to provide exceptional student enrollment services by delivering convenient, highly efficient admission, financial aid, and registration information and assistance that enhance the student experience. U Central is committed to collaborating with offices across the University to centralize administrative services through a single point of contact to meet the needs of students and their families.

You can submit Student Enrollment documents in-person at U Central or via email at ucentral@utrgv.edu

Have a question? Check out our U Central FAQs for assistance!





Financial Aid

Our experienced, supportive staff of financial aid counselors will provide all of the individualized guidance you and your family may need to ensure that you position yourself for the best possible financial aid package. If you have any questions we encourage you to visit our Financial Aid Express Lab or call us at (956) 882-4026 or (956) 882-8983. Visit U Central ay either the Tower (Brownsville) or the Student Services Building (Edinburg).

Emergency Loans

Students can take out an emergency loan provided by the university to avoid your classes being dropped in case your financial aid is arriving late or you don’t have the funds by payment deadline. Please contact an account representative at 956-665-2191 or 956-665-2723. Questions may also be sent via e-mail to LoanOffice@utrgv.edu. Our office is located in The Tower, Main 1.100 in Brownsville and the Mary Alice Shary Shivers (MASS) Building Room 3.102 in Edinburg.

Payment and Refunds

Being a student at the University of Texas Rio Grande Valley will be one of the most gratifying times of your college career, however there will be a lot of financial information you will need to comprehend. It is important to remember Tuition Due Dates and make the necessary arrangements to pay for your tuition and fees on time. You may run the risk of not maintaining your classes if payment is not received. It is the student’s responsibility to know the due dates for all payments.





Student Food Pantry

Brownsville: Cortez Hall 239 Edinburg: University Center, UCTR 114

Phone: (956) 665-FOOD (3663)
Email: foodpantry@utrgv.edu

The Student Food Pantry's mission is to assist students in need at UTRGV by providing food supplements to those who have been impacted by financial problems/conditions and subsequently are experiencing difficulty meeting their basic need of adequate nutrition.

Donations

  • Cash Donations – For any donation of $120.00 or more, a donor may select either a medium length beige apron or a long length black apron. Monetary donations can be made by clicking on the University Advancement donor's form. To make the donation, simply select “Other” and type Student Food Pantry in the input below.
  • Food Donations – You may also donate food items at our on-campus food drives. More information regarding food drive locations will be posted soon! We will also be accepting donations at UCTR 114 throughout the semester.

Distribution Hours

Monday 2:00pm - 5:00pm
Tuesday 2:00pm - 5:00pm
Wednesday Closed
Thursday 2:00pm - 5:00pm
Friday 1:00pm - 4:00pm

UREC & Intramural Sports

Brownsville: BGYMN 102 | REK Center Edinburg: EUREC 1.202
Phone: (956) 882-7176 Phone(956) 665-7808

Email: urec@utrgv.edu
Web: www.utrgv.edu/urec

University Recreation (UREC) will meet the needs of a diverse university community by providing quality programs, services and facilities which encourage the lifelong pursuit of active healthy lifestyles. Members are defined as current students, faculty and staff, alumni, and retirees.

  • Aquatics – Come swim or take lessons.
  • Fitness/Wellness – The Fitness and Wellness department at University Recreation offers group exercise, personal training, and a variety of fitness equipment to promote health and well-being. Our programs and services offered and intended to be interactive, fun, and educational. Most of our programs are free or reduced costs for members.
  • Intramural Sports – Compete in sport leagues and tournaments:
    • Edinburg: IMleagues.com/utrgv
    • Brownsville: IMleagues.com/recreationcenter
  • Outdoor Adventures – Climb the wall, attend training, get belay certified or attend an outdoor trip.
  • Sports Clubs – Create or choose a sport club to join.
  • Instructional Programs – CPR/AED and first aid trainings available.

Annual memberships have the option of being deducted on a monthly basis via credit card. Semester membership fees must be paid in full at time of enrollment.

Hours of Operation

Brownsville Edinburg
TSC Rec Center Wellness and Recreational Sports Complex (WRSC)
Monday – Thursday 6 a.m. – 9 p.m.
Friday 6am – 8 p.m.
Saturday 10 a.m. – 2 p.m.
Sunday CLOSED
Monday – Thursday 6 a.m. – 11 p.m.
Friday 6 a.m. – 9 p.m
(Family Hours: 5 p.m. – Closed)
Saturday 8 a.m. – 8 p.m
(Family Hours: 8 a.m. – 8 p.m.)
Sunday 12 p.m. – 7 p.m.
(Family Hours: 12 p.m. – 7 p.m.)

Counseling Center

Brownsville: Cortez Hall 237 Edinburg: University Center 109
Phone: 956-882-3897 Phone: (956) 665-2574

Email: counseling@utrgv.edu

The Counseling Center provides free and confidential counseling services to address mental health concerns and promote personal growth for currently enrolled UTRGV students. Appointments can be made by calling our center or walking in. We do not set appointments over email. However, students can email us with any questions at counseling@utrgv.edu. Students will be seen for the first appointment usually within the same day or within 1-2 days. Students in crisis will be attended to right away.

Services

  • Individual and group counseling
  • Substance abuse counseling and support groups
  • Mental health screenings
  • Referrals to other health, social and academic services
  • Consultation
  • Presentations and trainings for classrooms and other groups
  • Suicide prevention gatekeeper training

Health Services

Brownsville Edinburg
Cortez Hall 237
Brownsville, TX 78520
956-882-3896
Edinburg 613 North Sugar Road
Edinburg, Texas 78539
956-665-2511

Email: healthservices@utrgv.edu

Health Services at The University of Texas Rio Grande Valley is here to meet the health care needs of our students so they can focus on their studies. As a UTRGV student you have paid a Medical Service Fee that allows you to be seen at either of our clinics as often as needed. The office visits are free of charge

as are most educational services. There are also low-cost charges for medicines, supplies and any needed lab tests.

The Health Services Clinics offer the same types of services you can get from your family doctor and much more. Our services include general medical care as well as specialty clinics in women's wellness, skin care, and sexually transmitted diseases screening. We also have routine immunizations and TB testing required by many educational programs at UTRGV. Our Class D pharmacy can fill most prescriptions written in the clinic and carries a selection of over-the-counter items.

  • Eligibility/Payments: As a registered student, you pay a Medical Service Fee each semester, which entitles you to a variety of health services. With a validated UTRGV ID, you are entitled to office visits to see a health care provider as many times per semester as you need, with no office visit charge. There are charges for many services and procedures to diagnose and treat illnesses and injuries, such as laboratory and pharmacy services, but these charges are much lower than those for comparable services provided elsewhere. Services rendered may be paid by cash, check and most credit cards. Payment arrangements are available.
  • General Medicine: Students with common medical problems are diagnosed and treated on a walk-in basis, however appointments are necessary for students requesting elective procedures. Referrals to outside providers are made when necessary.
  • Physical Exams: UTRGV students requiring a physical exam prior to admittance to a school program can have a physical exam done at Health Services for a nominal fee. Call Health Services to schedule an appointment.
  • Pharmacy: A fully licensed Class D pharmacy is conveniently available. The pharmacy carries both prescription and over-the-counter medications. The costs of medications are greatly reduced compared to retail prices.
  • Laboratory: A full-service, economical lab is equipped to do routine procedures as well as specimen collections for more sophisticated procedures that must be sent to a reference lab for testing.
  • Immunization: MMR, TD, hepatitis B, varicella, meningitis and flu vaccines are available. TB skin testing is also offered.
  • Women Wellness Clinics: These services include: Pap smears, family planning education and counseling, treatment of sexually transmitted diseases, pregnancy testing and other women's health issues.
  • HIV Testing: Free confidential HIV testing and counseling is available through Valley AIDS Council. Call for scheduled days.
  • Other Services: Health education resources, nutritional counseling, vision screenings, weight and blood pressure screenings are also available.

Nutritional Services

Assessment, education and counseling is available on eating disorders, weight gain and loss, iron deficiency, elevated cholesterol and diabetes. Referrals are made to licensed dieticians if indicated.

Women’s Wellness Clinic

UTRGV Health Services is committed to providing high quality health care and a wide range of prevention and education services. We provide accessible, confidential, and cost effective women's health services. These include routine annual gynecological examinations that include a pelvic exam to detect physical abnormalities, a Pap smear for detection of cervical cancer, screening test for common sexually transmitted diseases, a clinical breast exam and instruction on breast self-examination.

Assessment and management of common women's health concerns such as vaginal infections, STD diagnosis and treatment, menstrual irregularities, premenstrual syndrome, pelvic pain, urinary tract infections, breast evaluation and mammogram referral as needed. Referrals to community health care providers and resources are made for services not available at Health Services.

  • Birth control prescription and management Many family planning options are currently available for UTRGV students. Your provider will help you decide what is the best option for you during your visit. Low-cost contraception is available through the Health Service Pharmacy.
  • Pregnancy testing and referrals – Both urine and serum pregnancy testing are available. Family planning counseling and referrals to appropriate agencies is available according to the wishes of the student. Emergency contraception is available as well as referrals to community service providers as deemed appropriate after consulting with your provider.

Women's wellness services are provided by appointment only. A routine annual evaluation is scheduled as a three-part process and can be scheduled by calling 956-665-2511 or 956-882-3896. In part one, the student comes for introduction to the exam, collection of blood and urine samples and a review of family planning options and education on what to expect during the actual exam. The student may be asked to view video programs about the gynecological exam. Part two is the physical exam visit and is scheduled for a convenient time at least two days after the initial visit. Part three is scheduled for at least one week after the exam visit to allow time for all laboratory results to be available. The physician assistant or nurse practitioner will review all the information available and decide with you what are your best options.





Housing and Residence Life

Brownsville: Casa Bella Edinburg: University Center-UC 305
Phone: 956-882-7191 Phone: 956-665-3439

Email: home@utrgv.edu
Web: utrgv.edu/housing

For residents that live it up on campus, we offer opportunities for leadership, civic and community engagement, and social and recreational involvement to further enhance your on-campus living experience. In choosing to live on campus, you are investing in your academic success and benefiting from engaging in the full university experience. We encourage you to make the most of it by getting involved in and outside the classroom, embracing new challenges and ideas, and building working relationships with students, staff and faculty.

Steps to Apply

  • Visit my.utrgv.edu and Log in with your UTRGV Credentials.
  • Click on the Student Housing Icon which will reroute you to the StarRez Housing Portal.
  • Click on the Application Link and select the term Fall 2016-Spring 2017 Term.
  • Have your credit card ready to pay online the $100 refundable deposit and $50 application fee to advance to contract page.
  • Complete all 15 sections and submit application.
  • Wait for email from home@utrgv.edu on room assignment and further instructions.

If you have trouble with the Residence Life Application Portal or require assistance or special accommodations, please contact (956) 665-3439 or email home@utrgv.edu

V OneCard

Brownsville : University Library, 1st Floor Edinburg: Academic Services Building, 1st Floor

Every student enrolled at The University of Texas Rio Grande Valley must possess an official identification card, issued through the V OneCard Office. First-time undergraduate student will receive their original ID cards at no charge. Replacement cards are $12.00 each. Worn cards can be replaced for $5.00.

Parking and Transportation Services

Parking

UTRGV maintains an inventory of almost 11,000 parking spaces distributed across its various campuses. Parking is regulated through a system of permits and citations. Students, faculty, and staff are expected to obtain a permit for use on campus and park in their respective zones. Visitors are expected to obtain temporary permits for use during their visit. To view parking zones see campus maps.

Looking to purchase a permit, pay a fine, or appeal a citation? It’s easily done through our online system. Visit www.utrgv.edu/myparking. Various forms of payment are accepted.

Have questions? Check out the Parking FAQs!

Transportation Options

A number of transportation options are provided for students, faculty and staff. Below are options for campus to campus transportation across the Rio Grande Valley.

  • Vaquero Express. Parking & Transportation Services operates bus service on the Brownsville and Edinburg campuses through the Vaquero Express Campus Shuttle. The two campuses are connected through the Vaquero Express Connector Shuttle. The system operates Monday through Friday. In addition, all services offered by the University are FREE to use. Download our Transportation Guide for more information, schedules, and maps.

Parking & Transportation Services has partnered with local transit providers to provide additional connectivity throughout the Valley for faculty, staff, and students.

  • Valley Metro. Valley Metro operates routes throughout the entire Valley, including rural and urban areas. Students, faculty, and staff may ride on any Valley Metro route by showing their validated UTRGV ID Card upon boarding. For more information, visit their website at www.lrgvdc.org/valleymetro.
  • B Metro. B Metro operates routes within the city of Brownsville. Students may ride on any B Metro route by showing their validated UTRGV ID Card upon boarding. For more information, visit their website at bmetro.cob.us.
  • Other Providers. For $5 a day, a rider may purchase a pass good for rides anywhere in the Metro Connect route system, an express service linking the UTRGV Edinburg campus to the McAllen Central Station, Rio Grande Valley Premium Outlets, Harlingen bus terminal, and Brownsville La Plaza Terminal (near to the UTRGV Brownsville campus). For $25, a rider may purchase a 30-day pass. More information can be found on rgvmetroconnect.com.

IT Service Desk

Brownsville / Harlingen / South Padre Island Edinburg / McAllen / Rio Grande City
Main 1212 (Brownsville)
Phone: 956-882-2020
Academic Services Building 1.102 (Edinburg)
Phone: 956-665-2020
Hours: 8:00 a.m.-5:00 p.m., Monday - Friday, excluding university holidays.

The IT Service Desk is the Single Point of Contact (SPOC) for all IT end user support and services.

Account Management

Forgot your password? Need to unlock your account?

  • Go to the UTRGV Account Self-Service Website
  • Click on the option you want.
  • Enter required information.

For additional assistance, visit Account Access FAQ.

Technical Questions

To view step-by-step instructions for common technical questions, visit the IT Website Help articles.

Common technical question topics include:

  • Connecting to the wireless network
  • Account transition resources
  • Requesting a SharePoint Site
  • Enrolling in Microsoft IT Academy (MSITA)
  • Downloading Free/Discounted Microsoft Software
  • Requesting a Department Email Account

Technical Support

Submit an IT Help Request through the IT Support Center. Log in to my.utrgv.edu, then click the IT Support Center icon under Applications, and click Something broken?




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