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For questions, assistance, or to report an issue, please contact the COLTT Help Desk at 956-665-5327 or 956-882-6792.
Browse Help Articles Submit a TicketWhat You Need
The following minimum hardware and software requirements are necessary in order to access an online class through UTRGV’s current version of Blackboard. Individual instructors may have additional requirements for specific classes. Be sure to check your course syllabus and discuss technology needs with your instructor as early in the class as possible.
Required Hardware
You need access to a computer with the following:
| Description | Recommended |
|---|---|
| Operating System | Windows 8, 10 macOS 10.13, 10.14, 10.15 |
| Processor | 2 GHz or faster processor |
| Memory | 4 GB of RAM or higher |
| Monitor Resolution | 1024 x 768 or higher |
| Free Hard Disk Space | 20 GB or higher of free space |
| Internet Connection | A high-speed internet connection |
| Internet Browser | Google Chrome, Mozilla Firefox |
Students are required to have regular, reliable access to a computer with a stable broadband Internet connection. Any system older than 4 years may not have the processing power to work with our current version of Blackboard and its components.
All UTRGV networked computers are configured to use Blackboard and will have
Additional Hardware
Depending on your course, you may also need access to the following:
- Speakers/Headphones
- Microphone
- Webcam
Required Software
Your course content may include Word, Excel, PowerPoint, or PDF documents. To be able to view these items, you will need to download the following:
Additional Software
Depending on your course, you may need to install the following:
