Move-In Days

Bring Your Vaquero V One Card to Move-in

Your V-One Card is the official UTRGV access card for all students, allowing you to enter your on-campus housing location and use your Dining Dollars, meal plan. Your card also gives you entry to the on-campus Recreation Center and free entry for Athletics games and events. You need to pick up your V-One Card in advance and you can find more information at www.utrgv.edu/campus-card-services/. If you do not have your V-One Card before checking in, be sure to bring a Texas ID.

New Students

What to do before arrival

1. Visit my.utrgv.edu and click on Housing icon to:
   • Verify your room assignment.
   • View roommate information.
2. Attend Orientation - At Orientation, you will:
   • Enroll in classes.
   • Purchase a parking permit.
   • Learn about financial aid.
   • Sign up for the student health plan.
   • Buy textbooks.
   • For more information, contact the Department of Undergraduate Admissions
3. Make a packing list - Review the suggested list of items to bring as well as prohibited items included in the Move in Guide. Be sure to talk with your roommate and/or suitemates to decide who is bringing shared items to avoid duplicates.

What to Bring

• Moving supplies (Boxes, moving dolly, etc,)
• Cleaning supplies
• V-One Card
• Linens, pillow, blanket, quilt or comforter, pillow top or egg carton cushion, mattress pad, towels, washcloths, sheets (Unity, Heritage, Troxel Hall, and Village Apartments are extra-long twin-size beds. Beds Casa Bella Apartments are full-size beds except for double occupancy which are extra-long twin-size beds)
• Desk lamp/desk organizers
• Closet organizers
• Personal toiletries including toilet paper (Shower caddy and shower shoes for Moody Towers)
• Shower rod (Casa Bella, 5ft long).
• Personal decor items posters, photos, etc. (No nails, screws or staples), only use blue painters' tape or 3M Command Strips
• High-efficiency laundry detergent, clothes hamper, iron/ironing board, hangers
• Housekeeping supplies – spray cleaner, trash liners, small vacuum, air freshener
• Surge protector - Fire Marshal requires these to be UL approved
• Bicycle lock (if you bring a bicycle to campus, UPD recommends U-shaped bike locks)
• Computer/laptop
• Food/eating utensils
• For move-in day: bungee cords, plastic or tarp (in case of rain) 

TIP - Make sure to pack all belongings in boxes or totes. Loose items can easily be lost or misplaced. All boxes and totes should be labeled with your name, residence hall, and room number so they can be clearly identified.

You are strongly encouraged to insure your personal property and carry renters' insurance, whether that be a special policy or as a part of the parents' or guardians' homeowners' policy. 

Do not bring

• Pets – Other than fish in a maximum 10-gallon tank
• Open coil heating or cooking devices (toaster ovens, hot plates, space heaters)
• Candles or incense
• Fireworks
• Weapons or anything that can be construed as a weapon*
• Drugs/paraphernalia
• Large amounts of cash
• Tobacco - UTRGV is a  tobacco-free campus, this includes the use of electronic cigarettes and vape pens
• Extension cords – Fire Marshal prohibits the use of extension cords
• Multi-plug adapters without UL approved surge protectors
• String lights such as Christmas lights unless battery operated
• Hoverboards
• Microwaves

* Use or possession of any items used as weapons, including, but not limited to, handguns, firearms, ammunition, fireworks, pellet guns, paintball guns, BB guns, knives, tasers, or explosive or noxious materials on University premises except in accordance with federal, state, local law, and/or University of Houston policy. NOTE: See UTRGV policy regarding Campus Carry at https://www.utrgv.edu/campuscarry/

A note about refrigerators

Several residence halls and apartments come equipped with refrigerating appliances.

• Unity Hall - rooms come with a microwave-mini-fridge
• Heritage Hall – No fridges or microwaves provided (there is a microwave in the Lobby)
• Troxel Hall – No fridges or microwaves provided (there is microwave in the Lobby)
• Village Apartments - Kitchen comes with a fridge
• Casa Bella Apartments - Kitchen come with a fridge

Due to limited space, it is recommended that you don’t bring extra refrigerating appliances.  

There will be a lot of activity on move-in day. Here are a few things to remember:

• Step One – Arrive at UTRGV.
• Step Two – Park.
• Step Three – Check-in at your designated residence hall.
• Step Four – Sign your required documents and turn into Residence Life staff.
• Step Five – Get your keys.
• Step Six – Unload your belongings and move in.
• Step 7 –  Join us at our Welcome Home weekend events!

If you notice damage or issues in your room after moving in, you must submit a Maintenance Request here: https://www.utrgv.edu/housing/current-residents/maintenance-work-order/index.htm .

If you run into any issues, please visit the front desk in your building or call them at:

• Edinburg Main Office –956-665-3439
• Brownsville Main Office - 956-882-7191

Information Technology Support

There are several ways to get help with your IT needs. The most frequently asked for services involve general account issues ( Blackboard, etc.), your computer, how to set up wireless, and where to get the software.  

You can also reach IT staff at:

Web: https://support.utrgv.edu/

Brownsville

Main Building 1.212A
956-882-2020

Edinburg

Academic Services Building 1.102 
956-665-2020

Schedule a Check Out Time Appointment with your Resident Assistant. You may attempt to check out with an RA at an unscheduled time, but you may experience delays because priority is given to residents who have an appointment.

RAs will post a check out sign-up sheet on their door by the last Friday in April. If you are unable to find a time slot with your RA, please sign up with another RA within your facility. The sign up QR code and instructions will be posted on your RAs door.

Residents may check out starting April 27th during the following hours when RAs are available.

• Monday - Sunday from 9 AM - 10 PM by Appointment Only.    

Additional Charges may apply for late check-outs. 

Please submit request for late check out by May 8, 2026*, if you are one of the following:

1. Graduating Student participating in Commencement
   1. If a student graduates at the end of the spring semester, and is participating in Commencement, they may check out on Sunday, May 17, 2026, by noon with no additional charges.
2. Traveling more than 90 miles to home
3. Attending official UTRGV obligations after May 14, 2026.

*Any requests received after the deadline will result in an administrative fee of $50. 

You may upload a copy/screenshot of your graduation confirmation (sent via email) through the form.

The quickest safest, and easiest way to get your refund is by direct deposit.

Direct deposit can be sent to any financial institution within the United States that participates in the Automated Clearing House (ACH). To update your direct deposit, log onto your MyUTRGV, click on ASSIST, click on Student Services, click on Student Account, and sign up for Direct Deposit.

All international students must sign up for direct deposit as the university does not mail checks internationally.