Leadership and Management

Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced

A Manager's Guide to Superior Customer Service explores the art and science of developing a superior customer experience.

Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced

The courses in this suite offer advice on leadership that can help you stand out as a leader among your peers.

Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced

This Certificate in Managing Change and Resolving Conflict covers the key issues and best practices for managers dealing with contentious situations in the workplace.

Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced

This online certificate program helps learners develop the skills and strategies needed to become a successful negotiator.

Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced

This online certificate program provides insight into how nonprofit professionals apply key concepts in their own organizations.

Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced

The Strategic Planning certificate is a comprehensive approach to creating and communicating the elements of a strategic plan.

Start Date: May 3, 2024
Location: Location varies by track
Program Modality: In-Person

This certificate offers instruction on crafting many of the most common business communication formats.

Start Date: Closed
Location: Edinburg
Program Modality: In-Person

This course is designed as a starting point for any individual who must lead and manage projects but has not been trained as a formal project manager.

Start Date: Closed
Location: Edinburg
Program Modality: Hybrid (In-person and Online Self-Paced)

This course explores the benefits and drawbacks of remote work and provides managers with tips for helping their remote workers stay connected and motivated.

Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced

This suite combines four online, self-paced courses into this Strategic PDU Bundle, to provide practitioners with many of the PDUs they need to fulfill requirements in this important skill area.