Leadership and Management
A Manager's Guide to Superior Customer Service
Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced
A Manager's Guide to Superior Customer Service explores the art and science of developing a superior customer experience.
Certificate in Leadership
Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced
The courses in this suite offer advice on leadership that can help you stand out as a leader among your peers.
Certificate in Managing Change and Resolving Conflict
Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced
This Certificate in Managing Change and Resolving Conflict covers the key issues and best practices for managers dealing with contentious situations in the workplace.
Certificate in Negotiation
Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced
This online certificate program helps learners develop the skills and strategies needed to become a successful negotiator.
Certificate in Nonprofit Management
Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced
This online certificate program provides insight into how nonprofit professionals apply key concepts in their own organizations.
Certified Public Manager
Start Date: May 3, 2024
Location: Location varies by track
Program Modality: In-Person
This certificate offers instruction on crafting many of the most common business communication formats.
Introduction to General Industry Project Management
Start Date: Closed
Location: Edinburg
Program Modality: In-Person
This course is designed as a starting point for any individual who must lead and manage projects but has not been trained as a formal project manager.
Leadership for Women in Business
Start Date: Fall 2024
Location: Online
Program Modality: Online (Instructor Led via Zoom and Online Self-Paced)
This course reviews various qualities of leaders and styles of leadership and management.
Managing Remote Employees
Start Date: Closed
Location: Edinburg
Program Modality: Hybrid (In-person and Online Self-Paced)
This course explores the benefits and drawbacks of remote work and provides managers with tips for helping their remote workers stay connected and motivated.
Strategic PDU Bundle
Start Date: Available Year-Round
Location: Online
Program Modality: Online Self-Paced
This suite combines four online, self-paced courses into this Strategic PDU Bundle, to provide practitioners with many of the PDUs they need to fulfill requirements in this important skill area.
