Course Cost: $ 145
Duration: 3 hours
PDUs/Contact Hours: 3 | CEUs: .3
Access Time: 90 Days

Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts. This course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.

Learning Outcomes:
• Discuss the role of emotional intelligence for managers and project managers
• Explain why improving emotional intelligence can improve managerial performance
• Recognize the importance of emotional intelligence in successful project management
• Discuss the nine key EI factors
• Apply EI factors to project scenarios

Course Cost: $ 145
Duration: 3 hours
PDUs/Contact Hours: 3 | CEUs: .3
Access Time: 90 Days

Understanding basic finance is important for any managerial position, even non-financial managers. This introductory-level course starts at the beginning, discussing finance as an organizational setting and legal forms of business. The course continues on to cover the responsibilities of financial managers, roles of finance in a typical business organization, and relevant financial markets of interest to financial managers. Further, the course will discuss corporate financing and the role the stock market plays in the business world.

Learning Outcomes:
• Identify and differentiate the three most common types of business organizations and the structure of each
• State the fundamental objectives of a corporation and the differences between wealth and profit maximization
• Recognize the impact of social and ethical responsibility on business
• Identify and describe the structure and functions of the finance department within an organization
• Define the principal-agent relationship and strategies for overcoming conflicts of interest and motivating managers
• List and define the five key principles that form the foundation of financial management
• Recognize and define the five key financial markets
• Identify the sources, rules, and life-cycle stages of corporate financing
• Describe the function of the stock market and the three trading venues it utilizes
• Recognize the factors related to interest rate determination and the impact of interest on an organization

Course Cost: $ 129
Duration: 2 hours
PDUs/Contact Hours: 2 | CEUs: .2
Access Time: 90 Days

This online course focuses on how project managers can resolve conflicts in a project setting. Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued.

To ensure that projects achieve their goals and project teams reach their full potential, conflicts must be carefully managed and effectively resolved by skilled practitioners and key stakeholders. Project managers and team leaders must recognize the triggers that signal conflict and intervene as early as possible, to prevent problems from shifting focus away from work and to ensure those project participants interact professionally as they meet their responsibilities and execute their roles.

Learning Outcomes:
• Identify the stages of conflict
• Recognize the structural differences that can cause conflict
• Distinguish between different conflict types and apply strategies to resolve them
• Describe how concern for oneself and concern for others interact to create different styles for dealing with conflict
• Compare different negotiation styles and describe when each should be used
• Demonstrate how power and BATNA can be used as tools during negotiations

Course Cost: $ 145
Duration: 3 hours
PDUs/Contact Hours: 3 | CEUs: .3
Access Time: 90 Days

A budget is a detail of expenses and incomes for a set period of time. This introductory-level course covers budgets and how they are used in organizational settings including the uses and functions of master budgets, operating budgets, sales, production and cost of goods sold budgets, and cash budgets. You will also learn about the budgeting process, and how organizations are using different budgeting techniques to overcome operating challenges.

Learning Outcomes:
• Recognize the uses and functions of budgeting
• Recognize the key activities, considerations, and benefits of strategic organizational planning
• Recognize the purpose and make-up of a master budget
• Identify the components and calculations used to create a master budget and recognize uses for this information
• Identify the components and purpose of an operating budget
• Recognize how sales, production, and cost of goods sold budgets are created and perform related calculations
• Recognize the purpose of cash budgets and how they are prepared
• Identify ways the budget process can be managed for optimal results and recognize the benefits and limitations of the management-by-objective system

Course Cost: $ 229
Duration: 5 hours
PDUs/Contact Hours: 5 | CEUs: .5
Access Time: 90 Days

Communicating clearly and concisely in written formats like email, memos, and letters is very important in a workplace setting. Clearly communicating your thoughts, plans and proposals is a highly effective means to advance your ideas and earn the respect of your peers. This course will help you improve your use of these common business communication vehicles by providing best practices and effective tips and techniques.

Learning Outcomes:
• Recognize when it's appropriate to use an email, a memo, or a letter.
• Explain the parts of an email, a memo, and a letter, and format each so that the communication is effective.
• Consider primary and secondary uses for the email, memo, or letter.
• Explain how to facilitate both primary and secondary uses.
• Create a sample email, memo, and letter employing best practices.

Course Cost: $169
Duration: 5 hours
PDUs/Contact Hours: 5 | CEUs: .5
Access Time: 90 Days

We hear a lot about successful for-profit companies and the successful strategies they have developed. Even though nonprofit organizations are not concerned with profit maximization, they too can benefit from following a strategy. A nonprofit's strategy constitutes its decisions about what it will do and how it will do it. Nonprofit managers are critical to successfully implementing strategy since they are responsible for carrying out the actions that will support it. By understanding a nonprofit's strategy and how it helps the organization fulfill its mission, a manager can do a better job implementing the strategy.

Learning Outcomes:
• Define strategy
• Explain the basics of strategy in a nonprofit context
• Describe the strategic planning process and how different approaches may be taken by different organizations
• Discuss how mission statements are constructed
• Explain how budgets and capital budgets interrelate with nonprofit strategic planning
• Describe the success factors for strategic planning
• Recognize the need for contingency planning

Course Cost: $145
Duration: 3 hours
PDUs/Contact Hours: 3 | CEUs: .3
Access Time: 90 Days

A capital campaign raises money that a nonprofit organization uses for any physical asset, such as purchasing or renovating a building. It's a critical part of managing in the nonprofit sector. This introductory-level course covers the key terminology and practices surrounding running a successful capital campaign within a nonprofit organization. You will learn about the phases of conducting a capital campaign (evaluation, feasibility study, organization, solicitation, and post-campaign activities) as well as how to avoid common pitfalls in capital campaigns.

Learning Outcomes:
• Explain the five phases of a capital campaign
• Define what a feasibility study is and why one should be conducted prior to a capital campaign
• Discuss what role consultants can play in conducting a feasibility study
• Describe important factors for evaluating consultants
• Explain how tools like a gift range chart can help to organize campaign solicitations
• Describe the different types of leadership teams and committees that may be formed to support a capital campaign
• Discuss different techniques that can be used to troubleshoot a stalled capital campaign
• Understand what is required for a successful solicitation meeting

Course Cost: $209
Duration: 4 hours
PDUs/Contact Hours: 4 | CEUs: .4
Access Time: 90 Days

Writing grants is often a critical part of gaining funding for any nonprofit organization's mission. Strategic grant writing aligns the needs of a nonprofit with funding sources, whether foundations, government agencies, corporations, or individuals. This introductory-level course offers a guide to the basics of grant writing. The course explores the relationship between grant writing and an organization's strategy for fundraising. It also outlines the six stages of grant writing and highlights grant writing best practices.

Learning Outcomes:
• Discuss the importance of grant writing to nonprofits and other organizations seeking funding
• Describe how capital grants and endowment grants can be integrated into fundraising efforts, including matching funds
• Explain how grant writing and fundraising represent complimentary methods of ensuring a nonprofit's financial stability
• Outline the six stages of the grant writing process
• Discuss the process of identifying and establishing a need for funding (Stage One)
• Describe how to research grantmakers and available grants (Stage Two)
• Explain the process of establishing relationships with potential funders (Stage Three)
• Discuss the importance of alignment between a nonprofit and a funder's mission (Stage Four)
• Outline the grant writing process (Stage Five)
• Explore tools and techniques employed in writing the grant proposal
• Explain how a nonprofit should follow-up after winning or losing a grant award (Stage Six)
• Outline best practices for grant writing
• Apply your understanding of the grant writing process to case studies covering the six stages

Course Cost: $169
Duration: 5 hours
PDUs/Contact Hours: 5 | CEUs: .5
Access Time: 90 Days

There are many differences between nonprofit organizations and for-profit organizations. Before delving into the details of nonprofit management, this course serves as a critical introduction to the fundamentals of nonprofit organizations. You will gain an understanding of the nonprofit sector and the issues that leaders face in this exciting and growing field. You will also be exposed to the major areas of responsibility for nonprofit leaders, including strategy, managing employees and volunteers, fundraising, grant writing, board governance, marketing, innovation, and social media.

Learning Outcomes:
• Discuss the purpose and structure of the nonprofit sector
• Describe the governance of nonprofits, including the types of boards and the relationship between boards and executive directors
• Explain how nonprofits establish their vision and strategic direction
• Describe the nonprofit leadership role and what it entails
• Discuss servant leadership
• Outline key ethical issues faced by nonprofits
• Discuss how nonprofits managers handle staff and volunteers
• Outline the key financial issues facing nonprofits
• Describe the key legal issues facing nonprofits
• Discuss the importance of marketing and communication for a nonprofit
• Explain the basics of nonprofit fundraising
• Outline the grant writing process
• Discuss the growing importance of social media for nonprofits

Course Cost: $169
Duration: 5 hours
PDUs/Contact Hours: 5 | CEUs: .5
Access Time: 90 Days

Effective use of social media as a marketing tool is often essential for nonprofits to get attention in this digital world. This course introduces learners to the use of social media in communicating, marketing, public relations, and fundraising for nonprofits. It explores the major social media platforms (Facebook, LinkedIn, Twitter, YouTube, Pinterest) as vehicles for nonprofits to reach their members, volunteers, and donors.

Learning Outcomes:
• Discuss the importance of social media to nonprofits for communicating, marketing, public relations, and fundraising
• Explain how social media can be used to better engage a nonprofit's audience
• Outline the key questions nonprofits should consider as they become involved in social media
• Discuss the strengths and weaknesses of Facebook, LinkedIn, Twitter, YouTube, Pinterest and other social media platforms
• Discuss the costs involved in social media
• Explain the importance of establishing social media policies for your nonprofit
• Discuss the measurement of social media effectiveness in communicating messages and in fundraising
• Outline tools and techniques for successful social media use by a nonprofit
• Apply your understanding of the social media environment to case studies

Course Cost: $209
Duration: 4 hours
PDUs/Contact Hours: 4 | CEUs: .4
Access Time: 90 Days

Fundraising is one of the central activities of a nonprofit organization and nonprofit management. To help finance operating budgets, nonprofits must raise money every year. In addition, special projects and improvements to facilities may be needed. In these situations, fundraisers will often launch large capital campaigns or apply for foundation grants. This course offers an introduction to fundraising for nonprofit organizations, with an emphasis on the fundamental issues.

Learning Outcomes:
• Describe the key concepts related to nonprofit fundraising, such as annual campaigns, capital campaigns, and planned giving
• Discuss how nonprofit funds can be raised through direct mail and telemarketing
• Explain how the Internet and social media channels may be used to generate donations
• Compare and contrast fundraising through corporate donations versus foundation grants
• Explain the different sections of a grant application
• Describe methods for evaluating annual campaign performance
• Discuss how ethics applies to nonprofit fundraising
• Explain the importance of donor relations