Transcript Request

Current and former UTRGV students and former UTPA or UTB/TSC students requiring their official academic record may request a transcript using our online ordering service. Students must be free of financial debt with the institution in order to have an official transcript released.

Requests are only accepted using our online ordering option. 

Click here to request an official transcript


Frequently Asked Questions

  • What do I need to pick up my transcript?

    If you have received notification that your transcript is ready for pickup, visit U Central and take a valid government issued photo ID or your student ID. The name on the ID must match the name on your academic records before we are able to release the transcript. 

  • Can I have a friend or family member pick up the transcript?

    Students must send the FERPA Release Authorization Form via email to transcripts@utrgv.edu or give the signed form to the person picking up the transcript. Our office will contact the student to verify the authenticity of the form before releasing the transcript. The person picking up the transcript must present a valid photo ID.

  • Is there a cost for transcripts?

    Transcripts are free of charge but there is a limit of 3 transcripts per day.

  • Are there shipping and handling fees to mail a transcript?

    Transcripts are sent via the U.S. Postal Service. For expedited shipping, please bring to U Central a prepaid envelope from a mail carrier of your choice (USPS, FedEx, UPS, etc.)

  • My name changed and I no longer have a photo ID under my previous name, what do I do?

    In order to pick up your transcript you must bring a valid government issued photo ID or your student ID and a copy of the court document that shows the legal name change (marriage license or divorce decree).

  • I have a hold on my student account, can I get a transcript?

    Transcript requests will not be processed if you have an outstanding balance or obligation to the university. 

  • My name has changed. How do I change it on my transcript?

    If your name changed, you must submit a Change of Information Form to U Central in addition to supporting documentation that proves the name change. 

  • How long will it take to get my transcript?

    Transcripts are mailed out within 5 -7 business days.  Transcripts requested to be picked up are processed within 1 -2 business days. Please allow additional processing time during peak periods such as Registration and Graduation.  

  • How do I know if my transcript is ready?

    A notification will be sent to the email or phone number provided on the transcript request form once the request has been processed. The status of the request can be checked through the link provided in the confirmation email.

  • Will the GPA and classes taken at prior institutions show on the transcript?

    UTRGV’s transcripts only display courses taken at UTRGV and UTPA. No transfer work detail will appear on the transcript other than coursework transferred from the University of Texas at Brownsville/Texas Southmost College for students enrolled at UTRGV prior to the Fall 2017 semester.

  • Are PDF or electronic transcripts available?

    At this time only hard copies are available either for mailing or pick up.

  • My transcript hasn’t been received by the employer or other institution. What do I do?

    There are a few reasons why a transcript hasn’t reached its destination. 

    • An incorrect or incomplete mailing address. Refer back to the confirmation email to ensure that the mailing information was correct. Send an email to transcripts@utrgv.edu with the correct information. Don’t forget to include your confirmation number.

    • Not enough time has passed since transcript was mailed out. Once the transcript leaves our university, the time it takes to reach its destination depends on the U.S. Postal Service’s delivery times.

    • Transcript was not mailed out due to outstanding institutional obligations. Check the status of your request through the link provided in the confirmation email. Your request might have been cancelled.

    • Transcript request has not been processed yet. Check the status of your request through the link provided in the confirmation email. 

  • I can’t pick up my transcript right away, for how long are you keeping it?

    Transcripts requested to be picked up will be kept for 10 days before they are discarded. A new request will need to be submitted for additional transcripts.