Emergency Information

As we enter the 2026 Hurricane season that runs from June 1st through November 30th we would like to provide you with more information on how to face with natural disasters emergencies.

We encourage you to familiarize yourself with UTRGV’s Hurricane Response Annex. The plan outlines the responsibilities and courses of action the UTRGV community will need to follow should a hurricane threaten the lower Texas Gulf Coast. You will also find important details that can help you prepare you how to protect you and your family, home and personal belongings.

When an emergency arises, you will receive an official notification from UTRGV via email or text when UTRGV campuses or sites need to be closed. If you have not registered to receive these notifications, please make sure to do so as soon as possible. You should also stay tuned to local television, radio news stations and newspaper websites for updates. Your safety is our number one concern.

PLEASE NOTE: If a campus is closed, no one will be allowed onto that campus until the campus is inspected and declared safe. You will be advised when to return to campus via email and local media.

For those students unable to find protected shelter with friends/relatives or other safe locations, please search for the nearest Red Cross Disaster Shelters.

To make sure you are prepared for the peak of hurricane season or other emergencies, follow these steps:

1. Have the emergency contact information for UTRGV Police Department. Once you dial UTRGV PD at (956) 882-4911, you will be connected to the appropriate International Student Services staff member.
2. Store your documents (passport, visa, I-94, I-20) in a safe place where you can easily access them.
3. Sign up for messaging alert systems for local emergency notifications
4. Use emergency preparedness resources

Emergency Contacts

Important Links:

If you have an immigration-related emergency outside of ISS business hours, such as:

• Trouble at a port of entry
• Immediate danger of deportation from the United States
• Arrest or detention by a federal officer

Please call the UTRGV Police Department at (956) 882-7777.

Explain your situation, and you will be connected to the appropriate International Student Services (ISS) staff member.

Do not call 911 for immigration-related emergencies!

Examples of Immigration-Related Issues and questions that are not emergencies:

• I need a travel signature
• I lost my I-20
• I received an I-515 when I arrived at the Port of Entry into the U.S.
• My passport was lost/stolen
• My visa is delayed
• I am a new student in need of I-20

If you have a personal injury, urgent and unexpected hospitalization PLEASE call 911.

Examples of health & safety emergencies:

• Personal injury
• Urgent and unexpected hospitalization
• Sexual assault
• Automobile accident
• Robbery
• Missing persons

View more information on your Health Insurance plan.