Course Cost: $ 155
Duration: 5 hours
PDUs/Contact Hours: 5 | CEUs: .5
Access Time: 90 Days

In most organizational settings, you'll be expected to work in teams. At times, your team members may not be physically in the same office as you. And yet, communicating effectively within these teams is critical to the success of the team, and critical to your personal success on any given project or task. This introductory-level course will help you improve your collaborative communication by providing best practices and effective tips and techniques.

Learning Outcomes:
• Identify the factors in interpersonal communication
• Modify communication strategies to be successful in small and large groups
• Devise a strategy for working effectively in remote settings, including in telework settings
• Explain the purpose of various types of meetings and explain the outcomes expected
• Attend a meeting and perform the role of an effective communicator in the meeting
• Prepare for, moderate, and follow up after a meeting to ensure effective use of organizational resources
• Document a meeting and distribute minutes or a meeting summary as appropriate

Course Cost: $ 229
Duration: 5 hours
PDUs/Contact Hours: 5 | CEUs: .5
Access Time: 90 Days

The ability to write clearly and directly is highly prized in most organizations. Well-written emails and documents can help you earn respect from your peers. And poorly written emails and documents can detract from success at all levels. The ideas, techniques, and checklists in this introductory-level course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. This course will also teach how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.

Learning Outcomes:
• Recognize the difference between ineffective and effective writing
• List and define the four major factors of effective writing (clarity, tone, organization, and delivery)
• Recognize the role of the audience in effective communication and the importance of understanding an audience's needs
• Employ formal and informal outlining techniques
• List and recognize techniques for overcoming writer's block
• Recognize the importance and dangers of writing quickly
• Revise for wordiness, unnecessary phrases, redundancy, and jargon
• Write more effective emails and recognize the appropriate use of email in an organizational setting
• Employ checklists for organizing, writing, and revising

Course Cost: $ 229
Duration: 5 hours
PDUs/Contact Hours: 5 | CEUs: .5
Access Time: 90 Days

The ability to deliver an effective presentation is critical in most job functions. This introductory-level course helps learners organize, structure, and create effective presentations that feature slides as a visual aid. Because many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint, including best practices on word count, graphics, and structure.

Learning Outcomes:
• Recognize what makes communication effective
• Understand the elements in the communications process
• Organize your communications and presentations
• Understand PowerPoint graphic rules of thumb
• Create an effective summary slide
• Describe and employ the four steps of purposeful communication in your presentations
• Understand the forecast, present, and echo structure for presentations
• Recognize key visual considerations for PowerPoint slides and presentations
• Understand how to organize and create PowerPoint presentations
• Revise PowerPoint slides to make them more effective
• Understand the success factors for face-to-face presentations

Course Cost: $ 229
Duration: 5 hours
PDUs/Contact Hours: 5 | CEUs: .5
Access Time: 90 Days

Confidence is key to delivering an effective speech or presentation. This two-module course, Effective Public Speaking, helps you to develop the skills you'll need to become an outstanding and confident public speaker. It reviews the seven stages of public speaking through games, interactive exercises, and videos. The tools and techniques in this course can ensure that you'll excel when speaking in any situation, from the start of your speech or presentation to its successful end.

Learning Outcomes:
• Describe the seven stages of giving a speech or presentation
• Discuss the elements of establishing your purpose for speaking (Stage One)
• Recognize the need to consider your audience (Stage Two)
• Describe how to develop your central message (Stage Three)
• Explain how to employ evidence in supporting your main points (Stage Four)
• Discuss how to craft your speech (Stage Five)
• Explain how to rehearse for your speech (Stage Six)
• Describe techniques for delivering your speech (Stage Seven)
• Recognize best practices for employing slides in your presentation
• Describe key techniques for dealing with speech anxiety
• Discuss how to handle difficult questions
• Describe effective responses when things go wrong

Course Cost: $ 229
Duration: 5 hours
PDUs/Contact Hours: 5 | CEUs: .5
Access Time: 90 Days

Communicating clearly and concisely in written formats like email, memos, and letters is very important in a workplace setting. Clearly communicating your thoughts, plans and proposals is a highly effective means to advance your ideas and earn the respect of your peers. This course will help you improve your use of these common business communication vehicles by providing best practices and effective tips and techniques.

Learning Outcomes:
• Recognize when it's appropriate to use an email, a memo, or a letter.
• Explain the parts of an email, a memo, and a letter, and format each so that the communication is effective.
• Consider primary and secondary uses for the email, memo, or letter.
• Explain how to facilitate both primary and secondary uses.
• Create a sample email, memo, and letter employing best practices.

Course Cost: $169
Duration: 5 hours
PDUs/Contact Hours: 5 | CEUs: .5
Access Time: 90 Days

We hear a lot about successful for-profit companies and the successful strategies they have developed. Even though nonprofit organizations are not concerned with profit maximization, they too can benefit from following a strategy. A nonprofit's strategy constitutes its decisions about what it will do and how it will do it. Nonprofit managers are critical to successfully implementing strategy since they are responsible for carrying out the actions that will support it. By understanding a nonprofit's strategy and how it helps the organization fulfill its mission, a manager can do a better job implementing the strategy.

Learning Outcomes:
• Define strategy
• Explain the basics of strategy in a nonprofit context
• Describe the strategic planning process and how different approaches may be taken by different organizations
• Discuss how mission statements are constructed
• Explain how budgets and capital budgets interrelate with nonprofit strategic planning
• Describe the success factors for strategic planning
• Recognize the need for contingency planning

Course Cost: $145
Duration: 3 hours
PDUs/Contact Hours: 3 | CEUs: .3
Access Time: 90 Days

A capital campaign raises money that a nonprofit organization uses for any physical asset, such as purchasing or renovating a building. It's a critical part of managing in the nonprofit sector. This introductory-level course covers the key terminology and practices surrounding running a successful capital campaign within a nonprofit organization. You will learn about the phases of conducting a capital campaign (evaluation, feasibility study, organization, solicitation, and post-campaign activities) as well as how to avoid common pitfalls in capital campaigns.

Learning Outcomes:
• Explain the five phases of a capital campaign
• Define what a feasibility study is and why one should be conducted prior to a capital campaign
• Discuss what role consultants can play in conducting a feasibility study
• Describe important factors for evaluating consultants
• Explain how tools like a gift range chart can help to organize campaign solicitations
• Describe the different types of leadership teams and committees that may be formed to support a capital campaign
• Discuss different techniques that can be used to troubleshoot a stalled capital campaign
• Understand what is required for a successful solicitation meeting

Course Cost: $209
Duration: 4 hours
PDUs/Contact Hours: 4 | CEUs: .4
Access Time: 90 Days

Writing grants is often a critical part of gaining funding for any nonprofit organization's mission. Strategic grant writing aligns the needs of a nonprofit with funding sources, whether foundations, government agencies, corporations, or individuals. This introductory-level course offers a guide to the basics of grant writing. The course explores the relationship between grant writing and an organization's strategy for fundraising. It also outlines the six stages of grant writing and highlights grant writing best practices.

Learning Outcomes:
• Discuss the importance of grant writing to nonprofits and other organizations seeking funding
• Describe how capital grants and endowment grants can be integrated into fundraising efforts, including matching funds
• Explain how grant writing and fundraising represent complimentary methods of ensuring a nonprofit's financial stability
• Outline the six stages of the grant writing process
• Discuss the process of identifying and establishing a need for funding (Stage One)
• Describe how to research grantmakers and available grants (Stage Two)
• Explain the process of establishing relationships with potential funders (Stage Three)
• Discuss the importance of alignment between a nonprofit and a funder's mission (Stage Four)
• Outline the grant writing process (Stage Five)
• Explore tools and techniques employed in writing the grant proposal
• Explain how a nonprofit should follow-up after winning or losing a grant award (Stage Six)
• Outline best practices for grant writing
• Apply your understanding of the grant writing process to case studies covering the six stages

Course Cost: $169
Duration: 5 hours
PDUs/Contact Hours: 5 | CEUs: .5
Access Time: 90 Days

There are many differences between nonprofit organizations and for-profit organizations. Before delving into the details of nonprofit management, this course serves as a critical introduction to the fundamentals of nonprofit organizations. You will gain an understanding of the nonprofit sector and the issues that leaders face in this exciting and growing field. You will also be exposed to the major areas of responsibility for nonprofit leaders, including strategy, managing employees and volunteers, fundraising, grant writing, board governance, marketing, innovation, and social media.

Learning Outcomes:
• Discuss the purpose and structure of the nonprofit sector
• Describe the governance of nonprofits, including the types of boards and the relationship between boards and executive directors
• Explain how nonprofits establish their vision and strategic direction
• Describe the nonprofit leadership role and what it entails
• Discuss servant leadership
• Outline key ethical issues faced by nonprofits
• Discuss how nonprofits managers handle staff and volunteers
• Outline the key financial issues facing nonprofits
• Describe the key legal issues facing nonprofits
• Discuss the importance of marketing and communication for a nonprofit
• Explain the basics of nonprofit fundraising
• Outline the grant writing process
• Discuss the growing importance of social media for nonprofits

Course Cost: $169
Duration: 5 hours
PDUs/Contact Hours: 5 | CEUs: .5
Access Time: 90 Days

Effective use of social media as a marketing tool is often essential for nonprofits to get attention in this digital world. This course introduces learners to the use of social media in communicating, marketing, public relations, and fundraising for nonprofits. It explores the major social media platforms (Facebook, LinkedIn, Twitter, YouTube, Pinterest) as vehicles for nonprofits to reach their members, volunteers, and donors.

Learning Outcomes:
• Discuss the importance of social media to nonprofits for communicating, marketing, public relations, and fundraising
• Explain how social media can be used to better engage a nonprofit's audience
• Outline the key questions nonprofits should consider as they become involved in social media
• Discuss the strengths and weaknesses of Facebook, LinkedIn, Twitter, YouTube, Pinterest and other social media platforms
• Discuss the costs involved in social media
• Explain the importance of establishing social media policies for your nonprofit
• Discuss the measurement of social media effectiveness in communicating messages and in fundraising
• Outline tools and techniques for successful social media use by a nonprofit
• Apply your understanding of the social media environment to case studies

Course Cost: $209
Duration: 4 hours
PDUs/Contact Hours: 4 | CEUs: .4
Access Time: 90 Days

Fundraising is one of the central activities of a nonprofit organization and nonprofit management. To help finance operating budgets, nonprofits must raise money every year. In addition, special projects and improvements to facilities may be needed. In these situations, fundraisers will often launch large capital campaigns or apply for foundation grants. This course offers an introduction to fundraising for nonprofit organizations, with an emphasis on the fundamental issues.

Learning Outcomes:
• Describe the key concepts related to nonprofit fundraising, such as annual campaigns, capital campaigns, and planned giving
• Discuss how nonprofit funds can be raised through direct mail and telemarketing
• Explain how the Internet and social media channels may be used to generate donations
• Compare and contrast fundraising through corporate donations versus foundation grants
• Explain the different sections of a grant application
• Describe methods for evaluating annual campaign performance
• Discuss how ethics applies to nonprofit fundraising
• Explain the importance of donor relations