Edinburg Course Information

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PDUs/Contact Hours:
1 | CEUs: 0.1

Credits:
  • 0.1 IACET CEUs
  • 1 ATD CI Credits
Duration:
1 hours

Access Time:
90 Days

Program Modality:
Online Self-Paced

Location:
Online

Cost:
$ 149

Notes:
Students requiring accommodations should contact our office prior to the start of the course.
Edinburg Course Information

Brownsville Course Information

Days:
Wednesdays

Dates:
TBA

Times:
TBA

Duration:
12 hrs

Format:
In-Class

Location:
Brownsville Campus

Instructor:
Mr. Marco Garza

Cost:
$ 199

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How Can I Help You? Customer Service Best Practices


This course explores best practices in providing customer service. This course can serve as an introduction if this is your first customer service job. But even if you are a seasoned professional, the scenarios and activities will give you a chance to ask yourself how you might better handle balancing the needs of your customers with the needs of your organization.

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Details

Who Should Enroll
Learning Outcomes
Key Features
IACET CEU Requirement