Crisis Intervention Services
Life-Threatening EmergencyIf you are experiencing a medical emergency and/or know someone seriously considering suicide, please call 9-1-1.
UTRGV Medical Students
My Student Support Program (My SSP) offers crisis intervention 24/7: If you are finding it difficult adjusting, feeling overwhelmed with your studies, having difficulty coping with recent events, or have something else occupying your thoughts and need to speak with someone, My SSP can help!
Connect with a My SSP counselor to receive support:
- 24 hours a day, 7 days a week
- Connect to My SSP app from anywhere via mobile chat, telephone, and video
- Select your preferred language*
- Confidentially: Your participation and information remain confidential and not shared with professors, family, etc. – unless you decide to tell someone on your own.
- At no cost to you!
UTRGV Students
The Vaqueros Crisis Line is a 24/7 confidential* helpline for enrolled UTRGV students experiencing an emotional crisis that may include suicidal thinking, thoughts of harming self or others, confusion, panic, or otherwise feeling distressed. A trained counselor will be available via telephone to provide assistance.
956-665-5555
You are not alone. There is help.
Note: The following exceptions to confidentiality do exist. (a) Client case records may be used for the purpose of supervision, professional development, and consultation within the Center. In such cases, all efforts will be made to hide any unnecessary identifying information. (b) It is determined that you are a danger to yourself or someone else. (c) Abuse, neglect, or exploitation of children, the elderly, or disabled persons is suspected. (d) Sexual contact with another health professional is disclosed by the client. (e) The therapist is ordered by a court or otherwise required by law to disclose information. (f) You authorize in writing to release your information.
24-hour National Suicide Prevention Lifeline (800) 273-TALK (8255)
For consultation services and/or additional information, please contact:
Valerie M. Rivera, LCSW-S
Clinical Social Worker
Email: Valerie.Rivera@utrgv.edu
Phone: (956) 665-3302
Note: Student Confidentiality and Privacy are ensured.