Recent Phishing Attacks

Dear UTRGV Community,

In our ongoing efforts to protect our University community from financial fraud and phishing attempts, we want to inform all UTRGV faculty and employees of recent phishing campaigns attempting to solicit payment information targeting numerous campus users.

Remember the UTRGV will never ask for your credentials or payroll/financial information in an email.

If you clicked on any link, opened any attachments within the email, or responded via text or email, please change your password immediately at https://myaccount.utrgv.edu/. If additional assistance is needed, contact the IT Service Desk at 665‑2020 or 882‑2020. You can also submit a help request (incident) from the https://support.utrgv.edu portal.

Remember, if you would like to report an email as phishing, use the Phish Alert Button located in the upper right menu in Outlook.

As a relevant example, here is a recently received external email phishing attempt:

Phishing email example

Screenshot of a phishing email requesting payment for a fake membership renewal.

Text transcript of the phishing email

Transaction Date: Wednesday, July 30, 2025, 21:35:35
Transaction ID: KIO‑190‑NR‑1533
Toll‑free: 818‑792‑2010

Dear <Faculty/Staff Name>,

We’d like to remind you that your Premium Protection Membership is set for renewal within 24 hours, and $388.60 will be charged to your account.

Membership Details:

Start Date: Wednesday, July 30, 2025
Membership ID: SFM‑334‑FV‑8634
Member Name: <Faculty/Staff Name>
Member Email: <Faculty/Staff Email>
Membership Duration: Five Years
Support Plan: Network added storage configuration
Amount: $388.60

If you have any questions or need to adjust your membership, kindly contact us at 818‑792‑2010.

Happy sending
Darrell, Ritter
Pay paLLC, Inc.
Address: 3285 Scenic Drive Los Angeles CA 90075 US

Note: This entire email is fraudulent. It attempts to trick recipients into calling the phone number to harvest personal or financial information.

Sincerely,

Information Security Office