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University Center-UC 305 (Edinburg)
Casa Bella (Brownsville)
Email: home@utrgv.edu
Phone: 956-665-3439 - Edinburg
Phone Alt: 956-882-7191 - Brownsville
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UTRGV Housing Cancellation Policy

The housing contract is legally binding for the entire academic year.  Incoming students who choose not to attend UTRGV after having submitted a contract should also complete a request to cancel their contract or face fees. All fees are applied even if you do not register for classes at UTRGV.  

All request may take up to three (3) weeks to process. The length of the review process depends on which reason you are canceling and the volume of previously submitted cancellation requests. Cancellations waivers may be granted in certain circumstances such as graduation, military service, or other extenuating circumstance. 

For Fall/Spring contracts, if you only want to cancel your fall reservation and keep your spring booking active, email us at home@utrgv.edu. 

Housing Cancellation Steps

All residents must cancel their application online though the housing application portal. Please follow the steps listed in the following PDF document to cancel your application. 

>Housing Cancellation Steps (pdf)

>Early Termination Fee Appeal Form

Cancellation Deadlines and Refunds

Full Academic Year Contracts (Fall – Spring)

Deadlines

Current Resident

New Resident

Before July 1, by midnight

A full refund of the Security Deposit

$50 Application Fee, and Full Refund of Security Deposit

July 1 – July 31

$300 Early Termination Notice Fee, Forfeit Security Deposit

$300 Early Termination Notice Fee, $50 Application Fee, Forfeit Security Deposit

August 1 – Fall Census Date

$500 Early Termination Notice Fee, Forfeit Security Deposit

Prorated Room and Board Charges if applicable. 

$500 Early Termination Notice Fee, $50 Application Fee, Forfeit Security Deposit

Prorated Room and Board Charges if applicable. 

Fall Census Date – May 6

$1000 Early Termination Notice Fee, Forfeit Security Deposit

Prorated Room and Board Charges

$1000 Early Termination Notice Fee, Forfeit Security Deposit, $50 Application Fee

Prorated Room and Board Charges

 New Contracts for Spring Only

Deadlines

New Student

Before Dec. 1

$50 Application Fee, and Full Refund of Security Deposit

Dec. 1 – January 1

$300 Early Termination Notice Fee, $50 Application Fee, Forfeit Security Deposit

January 1 – Spring Census Day

$500 Early Termination Notice Fee, $50 Application Fee , Forfeit Security Deposit

After Spring Census Day

$1000 Early Termination Notice Fee, Forfeit Security Deposit, $50 Application Fee

 

Acceptable reasons to submit a cancellation request

Reason

Description

Canceling within three business days

 

Students are allowed to cancel a housing contract within three business days of contract submission regardless of the reason.

Please submit a completed cancellation request online.

No Longer Enrolled

If you no longer plan to attend UTRGV or plan to withdraw within the next 48 hours.

Please submit a completed cancellation request online.

IMPORTANT: If you cancel your contract, then later decide to enroll at a later date during the academic year, the housing contract and all charges will be reinstated.

Graduating

 

If you are graduating in December you need to fill out a cancellation request.

Please submit the following:

  • A completed cancellation request online

  • A copy of the approved graduation application.

If you are graduating in May there is no need to fill out a contract cancellation.

Internship / Student Teaching

 

Students who plan to be away from UTRGV participating in a University-sponsored internship or student teaching position can choose to cancel their housing contract. If you have a position that prohibits you from being able to live on campus.

Please submit the following:

A completed cancellation request online.

Verification of the position from the sponsoring University department. Email documents to home@utrgv.edu. 

Married/Parent

Students who are married or have children are allowed to cancel their housing contract in order to better accommodate their living situation. If you become legally married or have a child and you would like to cancel your contract for housing to do this change, please submit the required documents below.

Please submit the following:

  • A completed cancellation request online through the housing portal.  

  • Copy of filed marriage certificate (for marriage-based requests only).

  • Copy of child's birth certificate (for parent-based requests).

Document Disability or Medical Condition

 

If you have a documented disability or medical condition requiring accommodation that the DHRL is unable to provide you should not make any arrangements with off-campus housing alternatives until such time as a decision is made.

Please meet with a representative to review which required documentation may be required.

Documented Financial Need

 

Students requesting a cancellation based on financial need must show proof of the need and that their financial situation has changed since the submission of the housing contract. If you would like to request a cancellation based on financial need, you must provide the following:

Please submit the following:

  • A completed cancellation request online
  • A completed FAFSA (Free Application for Federal
    Student Aid).
  • All awards must be accepted. Simply refusing an award (for example, a loan) is not a valid reason for contract cancellation.
  • An appointment with a Financial Aid Counselor regarding the change in circumstances has been attended.
  • A detailed explanation indicating your need and how your financial situation has changed since you submitted the housing contract.

All information must be submitted in person by appointment with housing staff. 

Military Service

Students in military services with orders to deploy or attend training. 

 updated 3/5/2021

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