Frequently Asked Questions

Updated: July 22, 2020

Staff

  • Am I allowed on campus?

    Students, faculty, and staff may currently access our campuses and campus services until further notice as long as social-distancing measures, as recommended by the CDC, are being followed:

    • Stay away from large groups (10 or fewer)
    • Avoid mass gatherings
    • Maintain distance (about 6 feet) from others when possible

    Staff with questions or concerns about returning to campus should discuss their situation with their supervisor.

  • What if I have questions or concerns about returning to campus?

    UTRGV has implemented a new face covering protocol, which requires the wearing of face coverings when entering a campus building to protect others and themselves to create the safest possible campus. Click here for more information about face coverings.

    Staff with questions or concerns about returning to campus should discuss their situation with their supervisor.

  • Will any campus facilities be available to staff during this time?

    Yes, please visit Campus Operations for more information.

  • Can we still have in-person staff and/or student meetings if social distancing is assured?

    Yes. Please follow social distancing and personal hygiene measures as recommended by the CDC:

    Social distancing

    • Stay away from large groups (10 or fewer)
    • Avoid mass gatherings
    • Maintain distance (about 6 feet) from others when possible.

    Hygiene

    • Wash your hands, often, with soap and water for at least 20 seconds especially after you have been in a public place or after blowing your nose, coughing, and/or sneezing.
    • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
    • If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection.
    UTRGV has implemented a new face covering protocol, which requires the wearing of face coverings when entering a campus building to protect others and themselves to create the safest possible campus. Click here for more information about face coverings.
  • When will in-person classes resume?

    Click here for Fall 2020 Course Offerings (link to http://link.utrgv.edu/options/)

    • Click here for more information on Lecture Courses and Sections. 
    • Click here for the full Executive Summary.
  • My county/city has issued a shelter-in-place/stay-at-home order. How does this affect me?

    UTRGV is an exception to the orders because we perform essential government functions as a state education institution.

    Nonetheless, we know this can be a confusing time.

    Below is guidance in your role as a member of the UTRGV community during this shelter-in-place/stay-at-home order.

    Students

    • Should continue staying home and continue taking classes remotely.
    • May continue accessing our campuses/facilities for student services (health clinics, library, computer labs, etc.), as needed.
    • May also access student services by phone or online communications.
    • Should continue reporting to work at our campuses/facilities, if deemed essential.
    • Should continue working from home, if previously authorized to do so.
    • Should carry a UTRGV ID at all times as evidence of your essential status with the university.

    Employees

    • Should continue working from home or campus, if previously authorized to do so.
    • May continue accessing our campuses/facilities for essential services.
    • May continue traveling between campuses/facilities as needed for essential services.
    • Should carry a UTRGV ID and employee essential letter at all times as evidence of your essential status with the university.


Screening and Testing for COVID-19

Updated: July 22, 2020

  • What should I do if I have symptoms, tested for COVID-19 or have been exposed to someone with COVID-19?

    Updated 07/22/2020

    Employees should follow these steps:

    • Do not access any UTRGV campus/off campus facilities.
    • Communicate with your supervisor.
    • Fill out the Preliminary COVID-19 Screening Form.
      • Do not call Employee Health for COVID-19 appointments.
      • Your completed Preliminary COVID-19 Screening Form will be sent to and reviewed by a member of the COVID-19 Response Team.
      • Based on the results, you will be contacted to determine the appropriate plan of action and told to either quarantine, isolate, get tested, or return to work.
      • Employees may not return to work until they are released by a member of the COVID-19 Response Team.
  • What do I do if my online preliminary screening determines I need to be tested for COVID-19?

    Updated 07/14/2020

    If the preliminary screening determines that you need to be tested:

    1. Your information will be reviewed, and a member of the COVID-19 Response Team will reach out to you to provide further guidance.
    2. Employees may not return to work until they are released by a member of the COVID-19 Response Team.
  • What should I do if I test positive for COVID-19?

    Updated 07/22/2020

    If you test positive for the virus:

    • You must continue isolation. 
    • You will get a call from the UT Health RGV clinical team confirming your positive results.
    • Contact your Primary Care Provider immediately for continued care.
    • You might be contacted by the State Department to identify any contacts you have had. 
    • If you have trouble breathing, chest pain, etc. go directly to the Emergency Room.

    Any individual testing positive must self-isolate and will not be permitted to return to in-person activities until they are released by a member of the COVID-19 Response Team.

  • What should I do if I test negative for COVID-19?

    Updated 07/22/2020

    If you test negative for the virus:

    • Guidence will be provided by UT Health RGV personel based on circumstances.
    • Contact your Primary Care Provider for continued care, especially if any symptoms arise.