Updated: April 6, 2020

Frequently Asked Questions

  • Am I allowed on campus?

    Yes. We are currently reviewing the situation, and our current plan is to operate the campus as normal during the week of March 16-20 and until further notice.

    Students, faculty and staff may currently access our campuses and campus services until further notice as long as social-distancing measures, as recommended by the CDC, are being followed:

    • Stay away from large groups.
    • Avoid mass gatherings.
    • Maintain distance (about 6 feet) from others when possible.

    Faculty with questions or concerns about returning to campus should discuss their situation with their supervisor.

  • What if I have questions or concerns about returning to campus?

    Faculty with questions or concerns about returning to campus should discuss their situation with their supervisor.

  • What if employees need special accommodations during this time?

    If special accommodations are needed, please immediately discuss with your supervisor.

  • Will any campus facilities be available to faculty during this time?

    Yes, please see list below.

    Health Centers

    • Employee and Student Health Centers will keep their normal business hours and also open from 8 a.m.-noon on Saturdays and Sunday until further notice.
    • Brownsville employees may use the Brownsville Student Health Center.

    Student Support Services

    • All student support services (Advising, U Central, Counseling, Disability Services, Veterans Affairs, etc.) will remain open.


    Food services

    Child Development Center

    • Services will remain available for children enrolled at the Child Development Center. Drop-in care will not be available due to limited staffing. CCAMPIS grant will cover childcare tuition starting the week of March 23rd. Please contact Child Development Center if you have any questions.

    Student Union

    • The Student Union will remain open for students who want to study. Group activities and programs will be suspended until further notice. Food venues and the game rooms will be closed until further notice. Events and Conferences will be evaluated on a case by case basis and approved in accordance with University directives. Coming soon: Interactive online student activities via Tik Tok and Zoom! We will keep all Vaqueros connected to campus life.
    • Hours of operation for Brownsville and Edinburg Student Unions will be as follows until further notice: Monday- Friday, 10 a.m.-2 p.m.


    • University Recreation located in Edinburg will close until further notice. Student employees will report as normal. During this time, we will deep clean our facility in preparation for reopening.
    • The recreation facility in Brownsville is scheduled to be closed for TSC’s Spring Break until March 23.
    • Please check the URec website for updates on the most current information.


    • Vaquero Express will provide modified transportation service effective Monday, March 16. VOLT service will be suspended until further notice. We will reassess demand of service based on the academic continuity plan as well as input from our transit partner, Valley Metro, and provide updates. Currently Valley Metro has no plans to cancel service on its own routes. Schedule changes to Transportation will be updated on our website. Look for the latest information on our UTRGV PTS Twitter.

    Campus Stores & Vaquero Tech Center

    • Operating hours for Campus Stores & Vaquero Tech Centers located in Brownsville and Edinburg are adjusted as shown below. Free shipping will be available for all online orders until further notice.
    • Hours of operation: Monday-Thursday, 9 a.m. – 4 p.m.; Friday, 9 a.m.–3 p.m.
  • When will in-person classes resume?

    That has yet to be determined. Moving online allows the university academic continuity while we continue to monitor the coronavirus outbreak.

  • How do I help students with limited or no internet access?

    First, please relay any such cases to your department chairs. In the meantime, please allow as much flexibility as possible to help these students. If no alternatives are available, we will need to work on accommodating them upon on our return to our usual processes. Your flexibility is appreciated.

  • What do I do if I do not have much, or any, online experience?

    Your colleagues, department chairs, deans and the Center for Online Learning and Teaching Technology (COLTT) stand by to provide mentoring, training and support. Your department chair should be your first point of contact.

  • Can we still have in-person faculty and/or student meetings if social distancing is assured?

    Yes. Please follow social distancing and personal hygiene measures as recommended by the CDC:

    Social distancing

    • Stay away from large groups.
    • Avoid mass gatherings.
    • Maintain distance (about 6 feet) from others when possible.


    • Wash your hands, often, with soap and water for at least 20 seconds especially after you have been in a public place or after blowing your nose, coughing, and/or sneezing.
    • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
    • If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection.
  • Am I required to teach classes at regularly scheduled times? Will specialized spaces and equipment normally used for these classes remain available?

    No, faculty are not required to teach classes at regularly scheduled times unless they want to do so via technology (synchronous). This is part of the continuity plan that your departments should be developing. Those are decisions for you, chairs, and faculty to make.

    As far as any specialized equipment — what is needed — this again would be part of the continuity plan which would allow us to explore options based on your needs.

  • Are there any plans for the end of the Spring 2020 semester date to change?

    The online format will continue until, at least, the end of the spring semester. The academic calendar, however, will not be affected. Here is a link to the Spring Academic Calendar.

  • My county/city has issued a shelter-in-place/stay-at-home order. How does this affect me?

    UTRGV is an exception to the orders because we perform essential government functions as a state education institution.

    Nonetheless, we know this can be a confusing time.

    Below is guidance in your role as a member of the UTRGV community during this shelter-in-place/stay-at-home order.


    • Should continue staying home and continue taking classes remotely.
    • May continue accessing our campuses/facilities for student services (health clinics, library, computer labs, etc.), as needed.
    • May also access student services by phone or online communications.
    • Should continue reporting to work at our campuses/facilities, if deemed essential.
    • Should continue working from home, if previously authorized to do so.
    • Should carry a UTRGV ID at all times as evidence of your essential status with the university.


    • Should continue working from home or campus, if previously authorized to do so.
    • May continue accessing our campuses/facilities for essential services.
    • May continue traveling between campuses/facilities as needed for essential services.
    • Should carry a UTRGV ID at all times as evidence of your essential status with the university.