Conferencing Technologies Support

Description

Conferencing Technology Support provides technical support upon request for video conferences, webinars, and computer conferences.

Purpose

Conferencing Technologies Support facilitates the use of conferencing technologies that allow for interactive communications between people who are geographically separated.

Most common uses:

• Faculty are able to teach online courses from a UTRGV campus and transmit to students at other locations.
• Faculty, students, administrators, and researchers are able to collaborate in meetings with people in different parts of the globe.
• Trainers are able to deliver continuing education and staff development courses via webinars, web conferences, and Skype for Business.

Customers

• Students
• Faculty
• Staff

Hours of Availability

Monday - Friday

8:00 am - 5:00 pm

Excluding University Holidays

NOTE: Services are also available outside business hours by request and with adequate notice.

Service Access

Available in classrooms, lecture halls, conference rooms, and other meeting locations on all campuses.

Service Request

Submit a service request through ServiceNow to setup a Conference/Webinar/Event.  

Technical Support

Submit an IT Help Request through ServiceNow. Log in to my.utrgv.edu, then click on the ServiceNow icon under Applications, click on Something broken?

Customer Service

Visit or call the IT Service Desk.