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UTRGV
The University of Texas Rio Grande Valley

Information Technology

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    Meet the staff that makes up the Information Technology department

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    All of the software that is available to UTRGV students, faculty, and staff.

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    IT Policies

    IT Policies

    These policies apply to UTRGV students, faculty, staff, and sponsored guests.

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    • Microsoft Campus Agreement
    • Password Standard
    • Assigning IT Resources to Projects
    • Email addresses and Name Changes
    • Computer Purchasing Guidelines
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  1. Home
  2. IT Policies

Policies and Regulations


Main Description

These policies apply to UTRGV students, faculty, staff, and sponsored guests.

Policies

UTRGV

  • Assigning IT Resources to IT Projects Policy
  • Email Address and Name Change Policy
  • Information Resources Acceptable Use Policy (AUP) 
  • UTRGV Information Security Policies, Standards, and Compliance
  • Computer Purchasing Guidelines 

UT System

  • UTS 165 Information Resources Use and Security Standards

Texas

  • Digital Millennium Copyright Act (DMCA)
  • Family Educational Rights and Privacy Act (FERPA)
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Payment Card Industry (PCI) 
  • Texas Administrative Code Title 1, Part 10, Chapter 202 Subchapter C (TAC 202)

Standards

  • Change Management Standard and Procedures
  • Computer Security Standard
  • Data Classification Standard
  • Data Protection Standard for Personally Owned Mobile Devices
  • Data Stewardship - Minimum Security Standards
  • Password Standard
  • PowerBroker Procedures and Standards

Agreements

  • Microsoft Campus Agreement (MSCA)

Need help?

For questions, assistance, or to report an issue, please visit the UTRGV Support Center.

Visit UTRGV Support Center

Quick Links

  • Software Assessment
  • Connect to UTRGV Wi-Fi
  • Reset Password
  • IT Support Center
  • Printing on Campus
  • Computer Labs
  • Classroom Technology
  • Download and Install Software
  • Get Access to Applications
  • IT Website Home

Contact IT


Brownsville

Main Building 1.212A
956-882-2020
24/7 Phone Support

Edinburg

Computer Center Lobby 
956-665-2020
24/7 Phone Support

 

Hours

Walk-In Support

Monday - Friday
8:00 a.m. - 4:45 p.m.
support.utrgv.edu

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