Starting May 30 ^th , Zoom is enabling GCM (Galois/Counter Mode) encryption across the entire Zoom platform to provide increased protection for meeting data.

Zoom 5.0 provides important updates to improve video security. If Zoom is not updated by May 30th, you will not be able to use the desktop application. However, you will still be able to join meetings using   Zoom  on the web.

 

Personal Computers

The Zoom 5.0 security update is now available for you to   update your Zoom App  on your personal computer.

Follow these easy steps from the Zoom application:

1. Click on   your profile photo (or icon)
2. Select   Check for Updates  
3. Follow the prompts to complete the update.

 

 

UTRGV Computers

UTRGV will roll out the update to University-managed computers in the coming weeks prior to May 30th.

 

 

NOTE:  Due to the COVID-19 situation, the IT Service Desk is experiencing extraordinarily high call volume. Please first try searching  IT Support Center client portal for help.