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UTRGV
The University of Texas Rio Grande Valley

Office of Human Resources Division of the President

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  • Prospective Employee
    Prospective Employee

    Prospective Employee

    The University of Texas Rio Grande Valley is actively looking for talented individuals seeking employment in higher education. UTRGV has positions that range from A/C Mechanic to Web Developer and everything in between! We encourage you to visit us at careers.utrgv.edu for a complete list of all currently available jobs.

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    • Applicants Resources
    • Applying at UTRGV
    • Benefits
    • Immigration
    • On-Boarding
  • Current Employee
    Current Employee

    Current Employee

    As a current employee, you can use these resources as a helpful guide. If you still have questions, please reach out to us at hr@utrgv.edu

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    • ADA Workplace Accommodations
    • Applying at UTRGV
    • Bravo Vaqueros
    • Compensation
    • E-Learn
    • Employee Discounts
    • Employee Evaluations
    • Employee Resources
    • Employee Tuition Assistance Program
    • Employment Records/Verifications
    • Flexible Work Agreement
    • FMLA
    • Forms
    • Immigration
    • Insurance
    • Leave
    • Nursing Mothers 
    • Operations
    • Retirement Programs
    • Staff Awards
    • State Employee Charitable Campaign
    • Training for Employees
    • Wellness
    • UTRGV HOP Policies
  • Student Employee
    Student Employee

    Student Employee

    Student employment can be a fundamental part of a student’s educational experience, promoting engagement and providing professional development opportunities in an effort to retain, graduate, and prepare students for the workplace.

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    • Student Job Search
    • Guides and Resources
    • Supervisor Overview
    • Student Employment Frequently Asked Questions
    • Wellness
  • Managers
    Managers

    Managers

    As a manager, you have many responsibilities to your employees and the university. You also probably receive a lot of tricky questions about everything from hiring new employees to workplace concerns.

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    • Compensation
    • Manager Recruitment Resources
    • On-boarding New Employees
    • Remote Work
    • Supervisor Excellence Series
    • Supervisor Success Toolkit
    • Recruitment Frequently Asked Questions
    • UTRGV HOP Policies
    • Vaquero Culture of Service Excellence
  • Benefits
    Benefits

    Benefits

    UTRGV provides a competitive benefits package that includes insurance and retirement benefits in addition to other programs and services. Including additional programs that range from health to Tuition Assistance. Click here to learn more.

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    • COVID-19 Resources
    • Employee Assistance Program (EAP)
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Covid-19 Banner

COVID-19 Employee Resources


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  2. Benefits
  3. COVID-19 Resources

COVID-19 (coronavirus) Resources


The Office of Human Resources is updating this website regularly as more resources become available. You can find below pages related to helping our faculty and staff during these difficult times. We have multiple resources ranging from telehealth medicine to adjusting to the sudden change in the work environment.

For important updates and communication for all UTRGV COVID -19 questions and resources please visit https://www.utrgv.edu/commitment/.

COVID-19 Immigration Services Updates


Cameron County COVID-19 Updates Government Updates

https://www.cameroncounty.us/covid-19/

Department of State temporarily suspends routine visa services

https://travel.state.gov/content/travel/en/News/visas-news/suspension-of-routine-visa-services.html

Requesting Appointments


Guidelines for Scheduling an Appointment with the Benefits Office:

Send an email to benefits@utrgv.edu, with the subject line “Request for an Appointment”. In the body of your email please include your preferred method of communication zoom/email, and briefly state why you are requesting an appointment (i.e. notary services, turning in retirement or benefits paperwork, etc.)

A Benefits Representative will respond to your email to schedule a virtual appointment that best suits your schedule.

Here are the links on how to download zoom.

You can also contact our front office at 956-665-2451 or 956-882-8205, to be transferred to an available Benefits Representative.

Health, Insurance and Retirement

COVID-19

The Office of Human Resources is closely monitoring activity around the pandemic. We are committed to helping our employees stay informed about benefits related to COVID-19. Please visit webpage related to COVID-19, for further assistance regarding your benefits.
  • Effective immediately, the UT SELECT and UT CONNECT plan will not require prior authorization and will waive member copayments, coinsurance, and deductibles associated with testing for COVID-19 when medically necessary and consistent with Centers for Disease Control (CDC) guidance.
  • With regard to treatment for COVID-19, UT SELECT and UT CONNECT will cover medically necessary services consistent with the terms of each plan, including physician services, hospitalization, and emergency services.
  • A primary care physician copayment will apply for medically necessary treatment delivered to a patient who may be quarantined under CDC guidelines in a setting other than inpatient.
  • For specific questions about your UT SELECT coverage, members should call a Blue Cross and Blue Shield Health Advocate at 866-882-2034. For UT CONNECT please contact the CONNECT customer service team at 888-399-8889.

UT FLEX Options Based on the Consolidated Appropriations Act (CAA)

Expanded options and extended deadlines are now available for 2019-2020 UT FLEX participants with a remaining Healthcare Reimbursement Account (HCRA) or Dependent Care Reimbursement Account (DCRA) balance as well as for 2020-2021 UT FLEX participants. To view updates and changes authorized by the recently enacted Consolidated Appropriations Act (CAA), please visit the  OEB website.

MDLIVE - Virtual doctor visits through MDLIVE continue to be available with no out-of-pocket costs and can be used when appropriate.

  • Any person experiencing illness should contact their doctor or MDLIVE.

Should employees need to access an early refill of prescription medication, they may do so through their UT SELECT and UT CONNECT prescription benefits. Express Scripts, our pharmacy benefit manager, has lifted the “refill too soon” limitations to accommodate early refills for prescription medications up to a 90-day supply.

All other UT Benefits programs will continue to operate according to the Plan Specifications Outlined. This includes dental, vision, short-term disability, long-term disability, and life insurance. For disability and life insurance purposes, COVID-19 will be considered just as any other illness.

Submit Short Term Disability claim

Submit a Long Term Disability claim with Dearborn or The Standard Plan and click “File a Claim” in the middle of the page  Disability Claim Additional Help.

Emergency Retirement Provider Contact and Signing Procedures - For the duration of the COVID-19 crisis, the approved providers of the UT Retirement Program have agreed to temporarily make allowances for the various benefit offices to submit Vesting/Termination and in some cases Transfer Verification Forms. The effective date of this information is through April 30, 2020, or until advised otherwise. Please be advised this information only pertains to ORP members and employees with Voluntary Retirement Programs.

Fidelity Investments

For the Duration of the COVID-19 crisis, Vesting/Termination Letters can be emailed to 8778005761@fidelityfaxmail.com. This is, in Fidelity’s words, a “fax email”. This is for V/T forms only. TVF forms must be sent by regular fax or mail.

  • DocuSign Accepted: YES

TIAA

For the Duration of the COVID-19 crisis, Vesting/Termination Letters can be emailed to 8778005761@fidelityfaxmail.com. This is, in Fidelity’s words, a “fax email”. This is for V/T forms only. TVF forms must be sent by regular fax or mail.

  • DocuSign Accepted: YES

Voya Financial

Email Jennifer Costello directly at Costello@voya.com to set up a VOYA secure email sign-in.

  • DocuSign Accepted? YES

AIG Retirement (VALIC)

Vesting/Termination Forms to FAmailbox@Valic.com with the form or letter attached and approval in the body of the email. Please copy Kelly Wesson at kelly.wesson@aig.com when doing so. Note this is not a secure inbox, so do not provide a full SSN.

  • DocuSign Accepted? NO. However, Kelly has indicated that if you confirm the information in the body of your email, they will accept that.

Lincoln Financial

Emailed forms can be sent to AlliancetoKofax@lfg.com. This is not a secure inbox so do not provide a full SSN.

  • DocuSign Accepted? Temporarily. Lincoln has committed to accept digital signatures through April 30, 2020, and will extend that date if necessary.

Employee Assistance Program


Welcome to your UT Employee Assistance Program! Through the Employee Assistance Program or EAP, you and your family members can access convenient and confidential services at no cost to you. The EAP offers a variety of services including counseling consultation services with a licensed mental health professional, legal and financial resources, and work-life referrals.

To contact EAP or to obtain a referral for legal/financial/work-life services, please call 713-500-3327 or 800-346-3549.

Wellness


Focusing on your overall well-being is essential to help cope with sudden changes and uncertainty, as well as maintaining a strong immune system. The following resources and initiatives can help you maintain a healthy lifestyle while achieving your goals.

UTRGV University Recreation

Desk Ergonomic Comfort Self-Checklist: Seated and Standing.

Self-care Recommendations:

  • Practice a couple of minutes of deep breathing.
  • Meditation can have benefits for mental and physical health.
  • Practice gratitude.
  • Maintain a healthy lifestyle: Exercise regularly, eat a healthy diet and get enough sleep.

End of Day Checklist for Well-Being

For additional resources and initiatives, visit UTRGV Employee Wellness or UT System Living Well.

Leave


The Family and Medical Leave Act (FMLA) requires covered employers to provide up to 12 weeks of unpaid, job-protected leave per year to eligible employees for certain family and medical reasons. The 12 weeks can be either continuous or intermittent.

Upon return from FMLA leave, employees must be restored to their original or equivalent position with equivalent pay and benefits.

When foreseeable, employees shall give at least thirty (30) calendar days advance notice. When the need for FMLA leave is not foreseeable, an employee should give UTRGV notice that leave is needed as soon as practicable, preferably the same day or the next business day when the employee learns of the need for leave.

For assistance in completing your Leave Process.

Employees that will require a leave of absence due to COVID sickness/illness or quarantine will need to use their available sick leave, pursuant to ADM 04-603 Sick Leave policy

Training Resources


We have a variety of online live training available on our training portal. Below you will find our training topics and resources, as well as useful tools to enhance your zoom meetings.

Zoom's on-demand video tutorials

https://support.zoom.us/hc/en-us/articles/360029527911 (We highly recommend “the getting started” and “zoom meetings sessions – live or recorded”.)

Zoom Remote Working Resources

UTRGV IT Remote Work Resources

E-Learn Employee Enrichment Overview Session

VAQUEROS Culture of Service Excellence – New Virtual Interactive Version

Other Organizational Development Training


Supervisor Excellence Series

E-Learn Employee Enrichment

Need help?

Contact the Office of Human Resources

Phone: (E) 956-665-2451


Phone: (B) 956-882-8205


Email: hr@utrgv.edu

HR Benefits Quick Links

  • Benefits Frequently Asked Questions
  • Downloadable Forms
  • Employee Assistance Program (EAP)
  • Family and Medical Leave Act (FMLA)
  • Find a Provider or Pharmacy
  • Insurance
  • Interactive Cost-Worksheet
  • Leave Summary
  • My UT Benefits
  • UT Benefits Plan Administrators

Contact Us @


Edinburg

1201 West University Drive
Maryalice Shary Shivers
Building room 2.126
Edinburg, Texas 78539
Phone: 956-665-2451
Email: hr@utrgv.edu

Monday - Friday
8:00 AM - 5:00 PM CST

Brownsville

2395 West University Blvd.
Brownsville, Texas 78520
Vaquero Plaza Building B
Phone: 956-882-8205
Email: hr@utrgv.edu

Monday - Friday
8:00 AM - 5:00 PM CST

Harlingen

2102 Treasure Hills Blvd.
Harlingen, Texas 78550
Email: hr@utrgv.edu

Monday - Friday
8:00 AM - 5:00 PM CST

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Texas Rio Grande Valley

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