Payments and Refunds

Being a student at the University of Texas Rio Grande Valley will be one of the most gratifying times of your college career, however there will be a lot of financial information you will need to comprehend. It is important to remember Tuition Due Dates and make the necessary arrangements to pay for your tuition and fees on time. You may run the risk of not maintaining your classes if payment is not received. It is the student’s responsibility to know the due dates for all payments.

  • Methods of Payment

    WALK-IN

    The University of Texas Rio Grande Valley
    Bursar’s Office

    Brownsville - The Tower, Main 1.100
    1 West University Boulevard
    Brownsville, Texas 78520
    (956) 882-7009 or (956) 882-7623

    Edinburg - ESSBL 1.200
    1201 W. University Dr.
    Edinburg, TX
    (956) 665-2718 or (956) 882-7009

    MAIL-IN
    (Allow a minimum of five dates for mailed payments)

    DO NOT SEND CASH NOR COINS
    Mail statement with payment to:
    University of Texas Rio Grande Valley
    ATTN: Bursar’s Office
    1201 W. University Dr. SSB 1.200
    Edinburg, TX 78539-2999

    ON-LINE PAYMENTS/ASSIST
    (Electronic Checks & Credit Cards)

    Visit us at: ASSIST

    Drop Box

    Bursar’s Office has a night box located outside of the ESSBL building (Edinburg) or next to the entrance. The drop-box is opened daily at 4:30 p.m.

    Cash, Check, and Money Orders

    Personal checks and money orders should be made payable to The University of Texas Rio Grande Valley and must contain the student ID and driver’s license number on the face of the check. Temporary checks will not be accepted.

    Credit Card

    Type of Credit Cards Accepted: MasterCard, Visa, and Discover.

    Wire Transfer
    Students who wish to make payment to their accounts via Wire Transfer must use the following bank information:

    INSIDE THE U.S.
    Recipient’s Name: The University of Texas Rio Grande Valley
    Bank Name: JP Morgan Chase Bank
    ABA/Routing Number: Call 956-665-7824 or 2191 for information.
    Account Number: Call 956-665-7824 or 2191 for information.

    OUTSIDE THE U.S.
    Recipient’s Name: The University of Texas Rio Grande Valley
    Bank Name: JP Morgan Chase Bank
    SWIFT Number: Call 956-665-7824 or 2191 for information.
    Account Number: Call 956-665-7824 or 2191 for information.

    All payments for tuition and fees must be received at the Bursar’s Office by the tuition payment deadline each semester. Payments received after the deadline, regardless of the postmark date, are considered late.

  • Payments Plans

    The State of Texas under Sec. 54.007 of the Education Code requires each institution of higher education to provide payment plans for Tuition and Fees. Eligible student may elect one of two payment assistance options during the term of registration:

    • Installment Plan: This plan is available to any student unable to pay the full amount or partial amount due by the university due dates. (Note: This is not available for summer sessions.) Application now available online at ASSIST under the UTRGV Services Tab.
    • Emergency Tuition and Fee Loan: This plan defers the payment of eligible tuition and fee charges to a future date.

  • Installment Plans

    Installment Plan consists of four payments; first one due by the initial due date and three subsequent payments due on the first business day of each month after the semester has begun. This plan is available only during the fall/spring semesters and does not cover prior unpaid balances. A $30 (non-refundable) service charge fee is charged together with the first installment. Any credits to the account (financial aid, etc) must first be applied to any unpaid balances. If any additional charges are added to the student account after the initial installment, this will be split evenly between installments. A $5 late fee is accessed after the due date if payment is not received and an additional $25 if payment not received after 3 days from the due date.

    To qualify for an Installment Plan, the student:

    • Must be registered for classes.
    • Complete the installment plan contract available online at ASSIST under the UTRGV Services Tab.
    • Pay $30 processing fee due plus the, 25% of the tuition and fees, and other applicable non-deferrable fees.
    • Remaining balance will be divided into three payments.
    • Student must present a picture ID

    For further information, contact the Bursar’s Office, located in the Student Services Bldg., Rm. 1.200 at 956/665-2718 (Edinburg) or at The Tower, Main 1.1S1 at 956/882-7090.

     

    Spring 2020 Installment Pay Plan

    Item Due Due Date Late Fee Delinquent Fee
    1st Installment 01/08/2020
    2nd Installment 03/02/2020 03/03/2020 03/06/2020
    3rd Installment 04/01/2020 04/02/2020 04/07/2020
    4th Installment 05/01/2020 05/04/2020 05/07/2020

    Due to the Covid-19 pandemic, UTRGV has extended the payment deadlines for both the Emergency Loans and Installment Plans to June 1, 2020. The extensions are applicable for the contracts towards the Spring 2020 semester.  Please note that students will not be allowed to obtain another Emergency Loan or Installment agreement for a future term i.e. Summer or Fall 2020, until the Spring payment has been made in full. However, this will not prohibit students from registration for a future term.

    Please contact our offices via phone, email, or at each of our campus locations at 956-665-2191 or 956-665-7824, email:  student_billing@utrgv.edu.

     

    No Installment Pay Plans for Summer

     

    Fall 2020 Installment Pay Plan

    Item Due Due Date Late Fee Delinquent Fee
    1st Installment 8/19/2020
    2nd Installment 10/1/2020 10/2/2020 10/8/2020
    3rd Installment 11/2/2020 11/3/2020 11/9/2020
    4th Installment 12/1/2020 12/2/2020 12/8/2020

  • Emergency Tuition and Fee Loan

    To be eligible for an Emergency Tuition and Fee loan, students may not receive any other form of financial assistance and must be enrolled. The cost for a loan has an origination fee of 1% of the amount of each emergency tuition and fee loan.

    Emergency Tuition and Fee Loans will be processed on a first-come, first-served basis until funds are exhausted or the processing period ends, whichever comes first. Any credits to your student account (Financial Aid, etc.) must first be applied to any unpaid balance. If any additional charges are added to your student account after the initial Emergency Tuition and Fee Loan is entered, the loan will be increased to pay for the balance up to the 12th class day.
    Please see the specific dates below based on the term you are applying for.

    To apply for an Emergency Tuition and Fee Loan online, you must first sign up for the online access. You must show two for the following forms of identification to be granted online access.

    Primary ID:

    • State ID or License
    • Passport/VISA
    • Residency Card

    Secondary ID:

    • Major Credit/Debit Card
    • Military ID
    • Social Security Card
    • Birth Certificate
    • Voter's Registration Card

    Due to THECB section 56.051, the Emergency Tuition and Fees Loan will NOT pay for the following fees:

    • Field Placement Insurance Fee
    • Dorm Refund Deposit
    • Medical Insurance Fee
    • Bronc Village (BV) Late Fees
    • Service Charges(BV and Dorm)
    • Dorm and BV Deposit
    • Dorm Charges
    • Meal Plan Installment Charge
    • Meal Plans (BV and Dorm)
    • Any other fee that is not tuition related
    • Citations
    • Parking Permit/Replacement Fee
    • Nurse Practicum Fee

    PLEASE NOTE: THE STUDENT IS RESPONSIBLE FOR 100% OF TUITION AND FEES IF EMERGENCY LOAN FUNDS ARE NOT AVAILABLE.

    For further information, contact:
    Loan Collections Office
    Mary Alice Shivers Bldg., Rm. 3.102
    (956) 665-2191 or (956) 665-2723
    E-mail: Loanoffice@utrgv.edu

  • Third Party Contracts

    The Third Party tuition assistance is processed through The Department of Registration Accounting. This is available to students who have applied for Third party assistance for their tuition and fees. If there are any forms that need to be turned into our office, it is the student’s responsibility to bring them in before deadline due dates and verify the form is complete with proper signatures. Our office hours are from Monday through Friday from 8:00 a.m. to 5:00 p.m. (excluding Holidays). We are located at:

    University of Texas Rio Grande Valley
    Mary Alice Shivers Building, Room 3.102
    1201 W. University Drive,
    Edinburg, Texas 78539-2999

    Listed below is an information guideline for those students with tuition assistance through a Third Party Agency. Please keep in mind that policies and regulations are subject to change.

    Third Party Contacts:

    Thelma Castaneda

    Phone: 665-7824

    Nora Pena

    Phone: 882-8251
    • Billing for Third party agencies is done after the 12th class day during a Fall/Spring semester and after 4th day for a summer semester
    • Required documents, if any acquired, must be completed and all forms must contain the current student schedule
    • Student must be responsible for any balances not covered by Third party agency
    • Payments must be made no later than payment due date, otherwise student may be dropped.
    • Awards may be adjusted on the form due to calculation of tuition and fees and amount paid by the agency
    • Third party awards may be canceled and it is the student’s responsibility to pay tuition and fees, if the third party agency does not pay amount billed. (This is the time frame at the end of the term that is being billed)
    • Any credit applied to the student’s account will be reimbursed to the student only if there is no emergency loan pending in the student's account. Checks will be mailed to the student's address listed in Banner. (Make sure address and contact phone numbers are up to date)
    • If requested by the Third party agency, a copy of the student’s schedule will be sent along with their billing statement

    Procedures for Processing Students Tuition Assistance Awards

    Third party Military Agencies:

    Texas Military - 2171 Form

    Go Army Ed – Approval printout form with course Data

    NAVY Group – Tuition Assistance Authorization Form with Enrollment Information

    Dept. of Defense/Military One Source – Approved Financial Assist. Form with Schedule

    Air Force/43 MSS/DPET – Form 1227

    Dept. Of The Army/ U.S. Army Human Resources Command – Acceptance Form stating fees with Proper signature
                 

    • Forms are completed along with proper signatures and received in our office before payment due date
    • Class schedule on the 2171 form needs to be up to date; otherwise student will only get awarded for classes that correspond only with the class schedule in Banner
    • Student will only get awarded amount stated on the form that will cover tuition and mandatory fees.  Any additional fees will be applied only if confirmed by the agency to award.

    Texas Tomorrow

    • First time students need to bring into our office, Proper I.D. card, along with their signed Texas Tomorrow card in order to process their award.
    • Student responsibility is to contact us every semester they wish to use their Texas Tomorrow funds.
    • If student has sufficient terms and hours please keep in mind that any adjustment done after the award has been processed the system will automatically adjust the award.  However the adjustment will not show till the next day since it runs on an overnight process.
    • If the student has limited hours available with no terms or is a graduate student and makes any drop or adds to their schedule, they need to notify our office to see if adjustments need to be made towards their award

    Valley Initiative for Development and Advancement

    • Organization faxes a list of students and the amount for tuition assistance
    • Students receive tuition and /or book assistance for specified semesters
    • Student is then contacted to inform them of the amount of tuition assistance received and their remaining balance
    • Any remaining balance is billed directly to the student
    • Student must pay the remaining balance by the due date to avoid being dropped

    Florida Prepaid College Plan

    • This plan is administered by the state of Florida to students that are beneficiary of a Florida Prepaid College Plan
    • Organization faxes a list of students and the amount for tuition assistance
    • Students qualify by the number of tuition and local fees per college credit hour
    • The Plan includes a tuition plan, it may also include an optional dormitory plan, and optional fee plans
    • Rates are subject to change every fall and spring
    • Student is then contacted to inform them of the amount of tuition assistance received and their remaining balance
    • Any remaining balance is billed directly to the student
    • Student must pay the remaining balance by the due date to avoid being dropped

    Other Agencies

    • Students receive tuition and/or book assistance for specified semesters in the discretion of the district
    • Agency needs to specify what mandatory fees are applicable
    • Student is then contacted to inform them of the amount of tuition assistance received and their remaining balance
    • Any remaining balance is billed directly to the student
    • Student must pay the remaining balance by the due date to avoid being dropped

  • Withdrawals

    A student withdrawal stands for a student dropping all the enrolled courses in a single term. The State of Texas under Section 54.006 of the Education Code has determined the refund policy which the teaching institutions shall use and is subject to change.. Your refund will be based on the amount of tuition and fees changed and not based on the amount you have actually paid. If a student remains enrolled in at least one course for the session or semester they will receive 100% refund for “dropped” course(s) up to census date of that semester. Students who are automatically dropped from a canceled class will receive 100% refund.
    The effective date recorded for drops or withdrawals will be the date the student drops the course(s) through the web or the date the drop form or written request is received by the Registrar’s Office.

    Fall/Spring Withdrawal Percentages
    (or summer sessions of 10 weeks or longer)

    DESCRIPTION

    PERCENTAGE

    Prior to First day of class

    100%

    During the First five class days

    80%

    During the Second five class days

    70%

    During the Third five class days

    50%

    During the Fourth five class days

    25%

    After the Fourth five class days

    0%


    Summer Withdrawal Percentages
    (more than 5 weeks but less than 10 weeks)

    DESCRIPTION

    PERCENTAGE

    Prior to First day of class

    100%

    During the First, Second, or Third class days

    80%

    During the Fourth, Fifth, or Sixth class days

    50%

    Seventh day of class and thereafter

    0%

     

    (5 weeks or less)

    DESCRIPTION

    PERCENTAGE

    Prior to First day of class

    100%

    During the First class day

    80%

    During the Second class day

    50%

    Third day of class and thereafter

    0%

    For UTRGV’s withdrawal days and percentage refund by term


    For Example:
    You have enrolled for classes with a total tuition and fee charges of $1,000.00 for the semester. You withdraw during the 50% refund period. The university is owed $500.00 at this point in time.

    • If you had paid $500.00, you would receive no refund.
    • If you had only paid $150.00, you would still owe the university $350.00.
    • If you had paid $600.00, you would then receive a refund of $100.00

  • Students Refunds

    By signing up for direct deposit of your Student Account refunds you can avoid delays in mail delivery and a subsequent visit to your bank to deposit the paper check. Your funds will be available in your checking/savings account within three business days of the initial disbursement by the university to your financial institution. The application process is real-time which means that your application is immediately processed if you apply online. You will be able to print a receipt once you finalize the short application process on my.utrgv.edu via ASSIST. The online option also allows you to do the following:

    • Authorizes the university to send a student refund electronically to your bank/financial institution.
    • Change or modify any Direct Deposit information previously entered (for example, new account number)
    • Cancel your Direct Deposit process
    • Take advantage of the time saving benefits this new program offers and have your refunds in your checking/savings account much sooner than ever before

    Direct deposits can only be made into active U.S domestic checking accounts. We cannot process direct deposits into money market accounts or non-U.S. accounts at this time. This program does not include or affect any existing direct deposit information associated with payroll for employees or students participating in the work-study program.

    Easy Sets to Follow:

    • Log into  my.utrgv.edu
    • Click on ASSIST
    • Go to the UTRGV Services tabs
    • Click on Student Refund-Direct Deposit
    • Read the information provided carefully before continuing
    • Click Submit
    • Enter your Routing number on both fields (the process will validate if the routing number is a correct number)
    • Enter your Bank Account Number on both fields
    • Select the type of account (checking or savings)
    • Click Continue
    • Print your Receipt
    • Click Logoff and return to Assist

    IMPORTANT INFORMATION

    The Account Holder Name must match your name. Entering an account number that is not under your name might cause your student refund to be rejected by the bank and will delay the process. It is very important that you confirm that your bank information is entered correctly. If an account information update is required, you will need to override the current information displayed. (Note: Only one account will be stored. New information will replace prior information.) To stop your refunds from being sent to a bank account and have a paper check to be printed, please check the "Stop Direct Deposit" box.

    Use of Institutional Funds to cover Outstanding Student Balances

    The use of institutional funds, such as Texas Grants and scholarships, will be applied to student account balances as follows:

    • Tuition and mandatory fees
    • Additional course fees
    • Incidental use fees

    Some students are normally awarded sufficient financial aid (mostly referred to as Title IV funds; examples include Pell Grant, SEOG, Direct Loans, etc.) and non-Title IV funds or institutional funds (Texas Grants, scholarships, etc.) to cover all tuition and related fees. However, in situations where this financial aid is not sufficient, students are responsible for 100% of their remaining balance, which now becomes a student account receivable.

    When students withdraw before the end of the semester, this may result in the reversal of Title IV funds that were previously awarded and may create a balance in the student’s account. In most cases, this student account balance is created after all student refunds for the term have been processed. This balance is now owed to UTRGV and known as a student account receivable.

    To address student account receivables (which may include reversal of Title IV funds), UTRGV reserves the right to apply pending institutional refunds from the current term retroactively to any unpaid prior term balance(s). After this application, remaining credit balances, if any, will be processed as a disbursement (refund) to the student.