Campus Services
Campus services will be provided on campus, through a remote setting or both. Click on the campus service below to obtain method and schedule of operation, as well as health and safety protocols each service has implemented, if necessary.
11-04-2021
⮞Academic Advising
In partnership with your academic advisor, you’re invited to visit us to make use of the following services:
- Academic Recovery Programs and Services
- Advising for Admitted Transfer Students
- Referrals to Academic and Campus Resources
- Graduation Planning
- Major and Career Exploration
- Texas Success Initiative (TSI) Support
Express Advising is a new interactive service that allows students to meet with a peer advisor to have their general questions answered from the convenience of their phone or laptop.
Login to ZOOM using your UTRGV credentials:
https://utrgv.zoom.us/
Access Express Advising here
https://utrgv.zoom.us/s/96510296524
To facilitate scheduling an advising appointment with an Academic Advisor, send an email to academicadvising@utrgv.edu with the following information:
- Name
- UTRGV ID#
- Contact information (phone# and UTRGV email address).
- Major you are pursing (concentration/minor) if required.
- The reason you want to schedule an advising session include specific questions you have.
- How you would prefer the advising session be conducted, Zoom/in-person <indicate one>.
- If choosing an in-person session, please indicate campus, Brownsville or Edinburg.
- If choosing an in-person session, Protect Yourself and Respect Others - Regardless of vaccination status, the use of face coverings in university buildings are strongly encouraged.
- Please provide a range of days/times you are available for an appointment with an academic advisor.
For business students admitted into the Robert C. Vackar College of Business and Entrepreneurship, please contact business.advising@utrgv.edu.
Edinburg Campus:
1201 West University Dr.
International Trade & Technology
Brownsville Campus:
One West University Blvd
Main #1.400
11-04-2021
⮞Career Center
We offer all services such as resume reviews, career exploration, internship exploration, personal branding and any other career-related activities.
Virtual and in-person office hours across both campuses are:
Monday - Friday
8:00 a.m. – 5:00 p.m.
All appointments are being conducted virtually. Appointments can be set up on Handshake. Virtual Career Center hours (drop-ins) are available. For specific dates, times and Zoom links, visit the Career Center website.
(956) 882-5627: Brownsville
11-04-2021
⮞Campus Stores and Vaquero Tech Center
For a contactless shopping experience, visit us at SHOPUTRGV.COM for all academic course materials, supplies, spirit clothing, accessories, gifts and technology needs that can be shipped direct to your home.
- Use your financial aid dollars to pay for textbooks in-store or online.
- Don’t forget to use your VBucks.
- Customers are encouraged to follow social distancing guidelines and remain 6 feet (2 meters) apart while visiting the campus stores.
- Plexiglass barriers have been installed at customer check out stations.
- Vaquero Tech Centers community seating will be closed.
- Cleaning and disinfecting practices will be exercised based on Center for Disease Control and Prevention (CDC) guidelines.
- Employees will exercise appropriate hand washing practices and adhere to all institutional protocols.
Hours of Operation:
Monday – Thursday
7:30 a.m. – 5:00 p.m.
Friday
7:30 a.m. – 3:00 p.m.
Exception: First week of school will stay open until 7:00 p.m. from Monday -Thursday and until 5:00 p.m. on Friday.
(956) 882-8249: Brownsville
11-04-2021
⮞Child Development Center
Shaping young minds for a lifetime of success is the core goal of the Child Development Center (CDC) while also providing quality child-care services to university students and employees to help them balance work, school and family.
The CDC provides children, from ages 3 months to 5 years old, a variety of diverse and creative learning opportunities in a caring and nurturing environment. We also focus on the whole child, taking into account all your child’s developmental needs – physical, social, emotional and cognitive.
At the CDC, we:
- Offer full-time care between the hours of Monday - Friday, 7:30 a.m. to 5:30 p.m.
- Provide children with breakfast, lunch and an afternoon snack.
- Implement the Frog Street Infant and Toddler Curriculum and the Big Day Scholastic Program, which focuses on the development needs of the children and new concepts and skills in early literacy, math and science.
- Help Pell-eligible, low-income student-parents pay for child-care services thanks to a U.S. Department of Education Child Care Access Means Parents in School (CCAMPIS) Grant.
- CCAMPIS provides "Free Child Care" for those individuals that are:
- Registered full-time (must be a full-time student for the entire semester.)
- Pell-eligible.
Offer full-time care between the hours of:
Monday - Friday
7:30 a.m. to 5:30 p.m.
11-04-2021
⮞Computer Labs
List of computer labs:
Brownsville
BLSHB 1.402, 2.502
BMAIN 1.312, 1.504, 1.508, 1.514, 2.518 & 2.526
Edinburg
EACSB 2.106 (It is an open lab; no classes are held in this lab.)
EACSB 2.110, 2.120, 2.146, 2.148, 2.150, 2.158, 2.160, & 2.164
ENGR 1.220 & 2.268
EMAGC 2.202
ECOBE 217 & 219
EHABW 1.260
ELABS 140 & 142 *Mac Lab
EVABL 1.226 *Mac Lab (It is an open lab; no classes are held in this lab.)
Computers will automatically shut down 15 minutes prior to closing.
Hours of Operation*:
Monday - Thursday
7:30 a.m. - 10:00 p.m.
Friday
7:30 a.m. – 5:00 p.m.
Saturday only - EACSB 2.106
1:00 p.m. – 5:00 p.m.
* Hours are subject to change.
05-12-2022
⮞Counseling Center
The UTRGV Counseling Center recognizes that current times come with their own set of life changes, stressors, and potential added challenges to accessing resources for your overall emotional wellbeing. We are here to assist. Below are support resources we offer for your mental health, coping ability, general adjustment, and overall wellness.
Telemental health counseling Secure and confidential online individual, couples, and group therapy is available. Tele-health mental health counseling sessions are held over UTRGV Skype for Business or UTRGV ZOOM.
To make an appointment or for more information,
call (956) 665-2574, (956) 882-3897
or send us an email to: COUNSELING@utrgv.edu.
In-person counseling: The availability of in-person counseling at one of our centers will depend on the current pandemic situation in our local area. If you are unable to do counseling online, contact our office so we may make other arrangements.
Vaqueros Crisis Line: YOU ARE NOT ALONE. 24/7 confidential assistance over the phone when you are in acute emotional crisis can be accessed by calling
(956) 665-5555.
Collegiate Recovery Program (CRP): The CRP hosts online support groups and other programs to assist students in the process of recovery from addictions. BASICS and CASICS are judgement-free programs designed to assist students in learning more about their use of alcohol or marijuana.
If interested in joining or for more information,
call (956) 665-2674
or email: RECOVERY@utrgv.edu.
Social Media Accounts: Follow us on our various social media accounts.
Find our Counseling Center on Instagram @UTRGVCOUNSELINGCENTER.
Find the Collegiate Recovery Program on Instagram @UTRGV_CRP and Facebook: facebook/utrgvcollegiaterecoveryprogram.
My Student Support Program (MySSP): MySSP is 24/7 real-time support resources (counseling/case management) for students who are out of the state or out of the country. Visit us.myissp.com for more information and access the service through one of the following options:
Download the free My SSP app from the Apple Store or Google Play.
Call 1-(866) 743-7732 (Outside US or Canada call 001-416-380-6578 *)
* International charges may apply.
Thrive at UT: Thrive is a free wellness self-help app specifically developed for college students. Search "Thrive at UT" in the Apple Store or Google Play. Once downloaded, select "UTRGV" as your home campus to unlock the app tailored to this university.
Therapist Assisted Online (TAO): TAO is a private online library of behavioral health resources that includes interactive tools to help students understand and manage their mood and life stressors. Visit: ThePath.TAOconnect.org
02-04-2022
⮞Dining Services
Preventive measures:
- Customers are encouraged to follow social distancing guidelines and remain 6 feet apart while visiting our Dining venues.
- Plexiglass barriers have been installed at cashiering stations.
- Dining Service venues are cleaned and disinfected utilizing guidelines established by the Center for Disease Control and Prevention (CDC).
- Employees will exercise appropriate hand washing practices and adhere to all institutional protocols.
Brownsville Schedule (effective January 31, 2022)
Library (building 3)
The Grid
Monday - Thursday
8:00 a.m. - 3:00 p.m.
El Comedor at the Student Union (building 8)
The Grill
Monday - Thursday
8:00 a.m. - 5:00 p.m.
Friday
8:00 a.m. - 2:00 p.m.
Pizza Hut
Monday - Thursday
10:30 a.m. - 5:00 p.m.
Friday
10:30am - 2:00pm
SubConnection
Monday - Thursday
10:30 a.m. - 2:00 p.m.
Friday
Closed
Market Fresh Vending (located at Casa Bella)
Serviced Monday - Friday
Edinburg Schedule (effective January 31, 2022)
Student Union (building 17)
SU Café (Starbucks)
Monday - Thursday
8:00 a.m. - 5:00 p.m.
Friday
8:00 a.m. - 2:00 p.m.
Wild Blue Sushi
Monday - Thursday
10:30 a.m. - 2:00 p.m.
Friday
Closed
C-Store
Monday - Thursday
8:00 a.m. - 5:00 p.m.
Friday
8:00 a.m. - 2:00 p.m.
SubConnection
Monday - Thursday
10:30am - 2:00pm
Friday
Closed
El Pato
Monday - Friday
7:30 a.m. - 11:00 a.m
Chick-Fil-A
Monday - Thursday
10:30 a.m. - 6:00 p.m.
Friday
10:30 a.m. - 3:00 p.m.
Library (building 33)
Jazzman’s
Monday - Thursday
8:30 a.m. - 6:00 p.m.
Friday
8:30 a.m. - 3:00 p.m.
Engineering (building 21)
Simply to Go
Monday – Friday
8:30 a.m. - 2:00 p.m.
Edinburg Dining Hall (Building 18)
Breakfast
Monday - Thursday
7:30 a.m. - 9:30 a.m.
Lunch
Monday - Thursday
11:00 a.m. - 2:00 p.m.
Dinner
Monday - Thursday
5:00 p.m. - 7:00 p.m.
Friday - Sunday
5:00 p.m. - 6:45 p.m.
Brunch
Friday - Sunday
10:30 a.m. - 2:00 p.m.
All you care to eat format. See Menu.
(956) 207-7344: Edinburg
(956) 342-2274: Brownsville
05-11-2022
⮞Graduate College
Appointments:
Schedule an appointment with a Graduate College team member online at:
www.utrgv.edu/graduate/for-future-students/grad-college-appointments
The Graduate College offices in Brownsville and Edinburg are open:
Monday through Friday
8:00 a.m. – 5:00 p.m.
Walk-ins are welcome. Face coverings are not required but are strongly encouraged.
To further assist our students throughout the valley, we are also available via phone, text, email, online chat, or virtual appointments.
(956) 665-3661: Edinburg
(956) 882-6552: Brownsville
1-833-887-4842
11-04-2021
⮞Housing and Residence Life
Student housing is available for UTRGV students, faculty, and staff. Starting February 1, 2021 residents can apply for on campus housing for Fall 2021-Spring 2022 Academic Year and reside on campus with safety measures in place as listed in the Resident Handbook and UTRGV Guidelines.
What can you expect?
- Read the latest Guidelines on COVID-19 at www.utrgv.edu/commitment. We will follow all UTRGV requirements.
- Increase cleaning measures by Campus Facilities staff.
- Cleaning and disinfecting one's personal environment.
- Campus Partners – Student Health Service, Environmental Health Services and Safety, UTRGV Health and School of Medicine, Dean of Students and Student Rights and Responsibilities .
- Services
- Virtual/In person Office Hours by professional staff will be available by appointment.
- 24 Hour Emergency Response and Lockout Services by Resident Assistant will be available.
- Virtual/In Person Peer Advising Sessions and activities with Resident Assistants.
Our goal is always to provide a safe and healthy environment for our residents and implement precautions as recommended by the CDC, state, county and local authorities. Housing and Residence Life has been working diligently in response to the COVID-19 (coronavirus) pandemic, and implementing plans as situations evolve.
Virtual/In Person Hours of Operation (by appointment only):
Monday – Friday
8:00 a.m. to 5:00 p.m.
(956) 665-3439: Edinburg
(956) 882-7191: Brownsville
11-04-2021
⮞IT Support Center
11-04-2021
⮞Military and Veterans Success Center
Office Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m.
Virtual Hours of Operation:
Monday – Friday
9:00 a.m. – 11:00 a.m.
1:00 p.m. – 4:00 p.m.
For virtual meetings, you may register at:
www.utrgv.edu/studentlife/about/virtual-office-hours/
11-04-2021
⮞Office for Advocacy and Violence Prevention
The Office for Advocacy & Violence Prevention (OAVP) provides free and confidential advocacy, counseling, and educational services to currently enrolled UTRGV students, staff, and faculty. Individual counseling with a mental health professional is available free of charge to all UTRGV students.
11-04-2021
⮞Parking Services
UTRGV maintains an inventory of almost 11,000 parking spaces distributed across its various campuses. Parking is regulated through a system of permits and citations. Students, faculty, and staff are expected to obtain a permit for use on campus and park in their respective zones. Visitors are expected to obtain temporary permits for use during their visit.
Parking permits are available for purchase at www.utrgv.edu/myparking.
Students have the option of purchasing semester or evening permits at a reduced rate if they do not need an annual parking permit. Pay stations for short-term parking will also be available for students and employees to use.
11-04-2021
⮞Student Accessibility Services
Student Accessibility Services (SAS) is committed to assisting students with disabilities obtain academic accommodations in an environment with equal access to the many excellent programs and activities offered by The University of Texas Rio Grande Valley. SAS services include evaluating disability documentation, arranging academic accommodations and providing consultation to students with disabilities, including those with temporary disabilities (e.g., mobility limitations and transient but severe illnesses). SAS also provides services to students who are seeking accommodations related to pregnancy and parenting (the period immediate post-partum).
05-13-2022
⮞Student Food Pantry
(956) 665-3663: Edinburg
(956) 882-7126: Brownsville
11-05-2021
⮞Student Life and Dean of Students
Brownsville: BCAVL 204
Edinburg: EUCTR 323
(956) 882-5141: Brownsville
(956) 665-2260: Edinburg
11-05-2021
⮞Student Rights and Responsibilities
Guides and supports students in addressing a broad spectrum of issues that may act as barriers to their success. Using a student-centered lens, the members of the SRR team will:
- Act with Honesty, Integrity and with Respect toward all individuals who seek assistance or services.
- Promote and Support a community atmosphere that is conducive to academic success.
- Uphold the University expectations via the Student Code of Conduct by conducting impartial interventions, investigations, and adjudications in an effort to assist students in reaching their academic and personal goals.
- Respond promptly to all complaints and seek equitable resolutions.
- Provide resources, education, and support that will proactively reduce risks to all members of the campus community.
- Actively promote student rights.
(956) 882-8292: Brownsville
(956) 665-5375: Edinburg
11-05-2021
⮞Student Union
The Student Unions on the Edinburg and Brownsville campuses are open and have amenities and free student activities for you. You can also grab a bite to eat or watch some TV!
What can you expect?
- Students will have access to La Sala in Brownsville and the common areas in Edinburg.
- Student Union activities will be offered in person and virtually. Visit our Facebook page or any of our social media platforms for dates and times.
- The Game Rooms on both campuses will re-open on August 23rd. Free play for all currently enrolled UTRGV students. Must have your Vaquero ID card to play.
- Meeting/Study rooms will be available with prior approval. Contact conferences@utrgv.edu for scheduling information. Or stop by our Offices or Information Desks.
Hours of Operations
Brownsville Building
BSTUN La Sala
Monday - Thursday
7:30 a.m. - 10:00 p.m.
Friday
7:30 a.m. - 5:00 p.m.
BSTUN El Comedor
Monday - Thursday
8:00 a.m. - 6:00 p.m.
Friday
8:00 a.m. - 3:00 p.m.
Edinburg Building
Monday - Thursday
7:30 a.m. - 10:00 p.m.
Friday
7:30 a.m - 5:00 p.m.
Sunday
4:00 p.m - 10:00 p.m.
Food Court
Monday - Thursday
7:30 a.m. - 7:00 p.m.
Friday
7:30 a.m. - 4:00 p.m.
Game Rooms in Edinburg and Brownsville
Monday - Friday
10:00 a.m. - 4:00 p.m.
(956) 665-7979: Edinburg
(956) 882-7991: Brownsville
11-05-2021
⮞The Learning Center
Services offered: In person and online tutoring, SI, PLTL, PBSI, Academic Coaching, Workshops (Success strategies and academic content).
Preventive measures:
- Face coverings are not required but are strongly encouraged.
- Social distancing is enforced in tutoring labs for face-to-face tutoring (by appointment).
Hours of Operation Offered Virtually:
Monday – Thursday
9:00 a.m. – 5:00 p.m.
Friday
9:00 a.m. –1:00 p.m.*
Hours of Operation Offered In-Person:
Edinburg: ELCTR 100
Monday – Thursday
9:00 a.m. – 5:00 p.m.*
Friday
9:00 a.m. – 12:00 p.m.*
Brownsville: BMSLC 2.118
Monday – Thursday
9:00 a.m. – 5:00 p.m.*
Friday
9:00 a.m. – 12:00 p.m.*
*Times will vary based on subject area. Call or check our website for specific subjects and schedules.
**Check our webpage for night and weekend tutoring online.
(956) 665-2585: Edinburg
(956) 882-8208: Brownsville
05-11-2022
⮞Transportation
Vaquero Express and VOLT services will operate during the 2022-2023 academic year.
Schedule changes will be updated on our website and on Twitter @UTRGV_PTS.
Valley Metro and B Metro continue to operate transit routes FREE to students, faculty, and staff in Brownsville and throughout the Rio Grande Valley upon presentation of a valid UTRGV ID card. Real-time route information and links to route schedules for UTRGV, B Metro, Valley Metro, Metro McAllen, and Island Metro can be found on the Ride Systems website at mobile.ridesystems.net or through the Ride Systems app.
11-11-2021
⮞U Central
Preventive measures:
We are actively monitoring the coronavirus (COVID-19) situation and have measures in place to ensure we continue to serve our university community in a way that is safe for both students and employees.
All students and visitors to U Central are required to utilize the UTRGV COVID-19 Daily Self-Screening Questions.
In addition:
- Please sign in for service at enrollment.utrgv.edu/signin/ and you will be notified by text that an Enrollment Generalist is ready to assist you.
- We are still here for you by phone at (888) 882-4026, live chat, or email at ucentral@utrgv.edu.
- To turn in a scholarship check or other documents, you may mail it directly to UTRGV U Central, Visitors Center 1.113, 1201 W. University Drive, Edinburg, Texas 78539.
- If you need to make a payment, the Bursar’s Office will be open to accept payments on the Brownsville and Edinburg campuses.
U Central has two offices at two campus locations along with a professionally staffed call center and coordinated email team.
U Central hours (Brownsville and Edinburg)
Monday, Wednesday, and Friday
8:00 a.m. – 5:00 p.m.
Tuesday
8:00 a.m. – 6:00 p.m.
Thursday
9:00 a.m. – 5:00 p.m.
Your safety is our highest priority. If you have questions or need to upload pending documents, you can take care of this without leaving your home. Here is how:
Upload documents online:
Document Central
Document Central allows you to upload your documents online. Review ASSIST to determine if you have any missing documents. www.utrgv.edu/ucentral/
Contact us via email:
11-11-2021
⮞University Police
(956) 882-7777: UTRGV Police Directory
(956) 882-4911: UTRGV Campus Emergency
911: Emergency
12-09-2021
⮞University Recreation (UREC)
University Recreation operates on both the Brownsville and Edinburg campuses. Please note the updated protocols and service hours. UREC works closely with Texas Southmost College in terms of the recreation center and offerings; however, the policies within the Brownsville Recreation Center reflect TSC.
What can you expect?
Edinburg
- The Edinburg facility will remain (for now) configured to accommodate equipment spacing of 10 feet; however, social distancing will not be mandated.
- All regular, and pre-COVID entrance policies are still applicable (ie., Appropriate athletic attire, UTRGV ID needed upon entry into the facility, etc.)
- Patrons are asked to wipe down machines and gear; however, UREC will continue cleaning hourly, and sanitizing twice a day. This cleaning and santization do not require UREC to close the facility as this time.
Brownsville
- Patrons are asked to wipe down machines and gear; however, staff will continue cleaning throughout the day.
For more information or our current guidelines and processes, as well as real time updates, please visit our social media pages or website at www.utrgv.edu/urec
Hours of Operations:
Edinburg
Friday
8:00 a.m. – 8:00 p.m.
Saturday
12:00 - 5:00 p.m.]
Brownsville
Monday – Thursday
7:00 a.m. – 9:00 p.m.
Friday
7:00 a.m. – 8:00 p.m.
Saturday
11:00 a.m. – 3:00 p.m.
- TSC Recreation Center.
- What to expect when entering the facility.
- How to create an IM league account for the TSC facility.
11-11-2021
⮞UTRGV Library
For University Library hours, visit:
www.utrgv.edu/library/single-pages/covid-19-updates/
(956) 882-8221: Brownsville
(956) 665-2005: Edinburg
(956) 296-1500: Harlingen - Mario E. Ramirez, M.D. Library
12-09-2021
⮞Writing Center
UTRGV's Writing Center is dedicated to empowering our students through their writing. Our team of peer tutors consists of UTRGV students from different disciplines, who are trained to provide free and accessible writing tutoring (face-to-face or online, synchronously and asynchronously) to all UTRGV undergraduate and graduate students and alumni. Tutors are available to help students implement revision strategies for a variety of writing related concerns including content, structure, organization, effective use of reliable sources, and citation formatting.
Spring 2022 - Services Offered
- In-person Sessions (by appointment) and limited walk-in availability
- Zoom Sessions (by appointment)
- Small Group Sessions (by appointment via Zoom or In-person)
- "Send Your Assignment" (submit your assignment online and receive feedback within 24-48 hours)
Return to campus safety measures:
- Face coverings are encouraged and are available for students by request.
- Hand sanitizer is available for student use.
- Plexiglass partitions are available to assist in social distancing during writing consultations.
- High traffic areas in the Writing Center will be disinfected and sanitized frequently.
- Students exhibiting COVID-19/flu symptoms will be encouraged to utilize the Writing Center’s online services.
Hours of Operation
ESTAC 3.119 (Edinburg campus)
Monday – Thursday
9:00 a.m. – 5:00 p.m.
Friday
9:00 a.m. – 1:00 p.m.
BLIBR 3.206 (Brownsville campus)
Monday – Thursday
9:00 a.m. – 5:00 p.m.
Friday
9:00 a.m. – 12:00 p.m.
Limited weekend tutoring (asynchronous)
Friday 1:00 p.m. – Sunday 5:00 p.m.
(956) 665-2538: Edinburg
(956) 882-7065: Brownsville
11-11-2021
⮞V One Card
ID Card Office is available to serve you in-persona and remotely.
Contactless service is provided using our V OneCard GET portal. You can submit a request for your official University issued identification card (known as V OneCard) using our Online ID Request Process (click here for a step-by-step instruction guide). The GET portal allows you to upload your photo ID, an ID card will be printed remotely and mailed to your home address. Super easy and no waiting in lines!
Hours of Operation:
Brownsville and Edinburg
Monday - Friday
8:00 a.m. – 5:00 p.m.
Locations:
Brownsville: Campus Store (Building 15)
Edinburg: Student Union Building Room 2.310 (Building 17)
(956) 882-7430: Brownsville
(956) 665-7276: Edinburg