Frequently Asked Questions

  • Is UREC available for field trips?

    Absolutely! We provide 3 different packages for school field trips.
  • How far in advance can I make a reservation request?

    You can submit a reservation request up to 120 days before the event, and as late as 14 days before the event.
  • What are the age requirements for guests?

    Guests must be at least four years old.
  • Does UREC allow piñatas?

    No
  • Can I bring alcohol?

    NO alcohol is allowed at UREC unless special permission is request and approved. NOTE: Pool events will not be granted permission to have alcohol.
  • What is the minimum number of guest I may reserve for?

    Reservations are staffed for a maximum of 50 people, additional fees may apply.
  • How many tables and chairs is the outside area equipped with?

    We have 18 tables, and 96 chairs for seating.
  • Do I need to bring my own tables to place my food on?

    While we can provide up to 6 tables for food or other items, you are more than welcome to bring your own.
  • Does UREC have power outlets in the outside area?

    Yes, we have outdoor outlets in multiple areas.
  • May I bring my own BBQ pit?

    No, but you can rent out our 3 chamber BBQ fit for a flat $30 fee.
  • When can I start set up for my event?

    Customers may begin set up for their reservation up to one hour prior to the start of their event.
  • Will there be any extra fees?

    Yes, there is a processing fee, and a cleaning fee. Other extra fees may be applied depending on the package, and amount of guests attending the reservation.
  • Do I need to purchase insurance?

    Yes, all renters who rent UTRGV facilities are required to obtain TULIP insurance if they are not already covered under their respective organization’s policy. An estimate will be added to the Reservation quote emailed to you by the Reservation office.
  • How do I make changes to my Reservation Request?

    Reservation request changes can be made by emailing recreservations@utrgv.edu. Changes to finalized contracts must be made a minimum of 5 business days prior to the event, in order to generate a new contract. For special accommodations, please email recreservations@utrgv.edu
  • What is the cancellation process?

    To cancel a reservation, please emailrecreservations@utrgv.edu at least 5-10 business days in advance to the event to avoid penalty charges. You will need to fill out a cancellation form and return it to UREC.
  • When do I pay?

    50% of the total must be paid within 7 business days of receiving the contract from the Reservation office. The remaining balance must be paid by the Wednesday of the week of your event.
    Additionally, the sponsoring unit or group understands they assume responsibility for any unpaid costs or damages associated with the event.