Payments and Refunds
Being a student at the University of Texas Rio Grande Valley will be one of the most gratifying times of your college career, however there will be a lot of financial information you will need to comprehend. It is important to remember Tuition Due Dates and make the necessary arrangements to pay for your tuition and fees on time. You may run the risk of not maintaining your classes if payment is not received. It is the student’s responsibility to know the due dates for all payments.
To be eligible for an Emergency Tuition and Fee loan, students may not receive any other form of financial assistance and must be enrolled. The cost for a loan has an origination fee of 1% of the amount of each emergency tuition and fee loan.
Emergency Tuition and Fee Loans will be processed on a first-come, first-served basis until funds are exhausted or the processing period ends, whichever comes first. Any credits to your student account (Financial Aid, etc.) must first be applied to any unpaid balance. If any additional charges are added to your student account after the initial Emergency Tuition and Fee Loan is entered, the loan will be increased to pay for the balance up to the 12th class day.
Please see the specific dates below based on the term you are applying for.
To apply for an Emergency Tuition and Fee Loan online, you must first sign up for the online access. You must show two for the following forms of identification to be granted online access.
Primary ID:
- State ID or License
- Passport/VISA
- Residency Card
Secondary ID:
- Major Credit/Debit Card
- Military ID
- Social Security Card
- Birth Certificate
- Voter's Registration Card
Due to THECB section 56.051, the Emergency Tuition and Fees Loan will NOT pay for the following fees:
- Field Placement Insurance Fee
- Dorm Refund Deposit
- Medical Insurance Fee
- Bronc Village (BV) Late Fees
- Service Charges(BV and Dorm)
- Dorm and BV Deposit
- Dorm Charges
- Meal Plan Installment Charge
- Meal Plans (BV and Dorm)
- Any other fee that is not tuition related
- Citations
- Parking Permit/Replacement Fee
- Nurse Practicum Fee
PLEASE NOTE: THE STUDENT IS RESPONSIBLE FOR 100% OF TUITION AND FEES IF EMERGENCY LOAN FUNDS ARE NOT AVAILABLE.
For further information, contact:
Loan Collections Office
EUNFS Bldg., Rm 1.120
(956) 665-2191 or (956) 665-2723
E-mail: Loanoffice@utrgv.edu
The Third Party tuition assistance is processed through Student Accounting Services. This is available to students who have applied for Third party assistance for their tuition and fees. If there are any forms that need to be turned into our office, it is the student’s responsibility to bring them in before the deadline due dates and verify the form is complete with proper signatures. Our office hours are from Monday through Friday from 8:00 a.m. to 5:00 p.m. (excluding Holidays). We are located at:
University of Texas Rio Grande Valley
EUNSF Bldg., Rm 1.120
1201 W. University Drive,
Edinburg, Texas 78539-2999
Listed below is an information guideline for those students with tuition assistance through a Third Party Agency. Please keep in mind that policies and regulations are subject to change.
| Third Party Contacts: |
Maria "Sally" Morales |
Phone: 665-2723 |
- Billing for Third party agencies is done after the 12th class day during a Fall/Spring semester and after 4th day for a summer semester
- Required documents, if any acquired, must be completed and all forms must contain the current student schedule
- Student must be responsible for any balances not covered by Third party agency
- Payments must be made no later than payment due date, otherwise student may be dropped.
- Awards may be adjusted on the form due to calculation of tuition and fees and amount paid by the agency
- Third party awards may be canceled and it is the student’s responsibility to pay tuition and fees, if the third party agency does not pay amount billed. (This is the time frame at the end of the term that is being billed)
- Any credit applied to the student’s account will be reimbursed to the student only if there is no emergency loan pending in the student's account. Checks will be mailed to the student's address listed in Banner. (Make sure address and contact phone numbers are up to date)
- If requested by the Third party agency, a copy of the student’s schedule will be sent along with their billing statement
Procedures for Processing Students Tuition Assistance Awards
Third party Military Agencies:
Texas Military - 2171 Form
Go Army Ed – Approval printout form with course Data
NAVY Group – Tuition Assistance Authorization Form with Enrollment Information
Dept. of Defense/Military One Source – Approved Financial Assist. Form with Schedule
Air Force/43 MSS/DPET – Form 1227
Dept. Of The Army/ U.S. Army Human Resources Command – Acceptance Form stating fees with Proper signature
- Forms are completed along with proper signatures and received in our office before payment due date
- Class schedule on the 2171 form needs to be up to date; otherwise student will only get awarded for classes that correspond only with the class schedule in Banner
- Student will only get awarded amount stated on the form that will cover tuition and mandatory fees. Any additional fees will be applied only if confirmed by the agency to award.
Texas Tomorrow
- First time students need to bring into our office, Proper I.D. card, along with their signed Texas Tomorrow card in order to process their award.
- Student responsibility is to contact us every semester they wish to use their Texas Tomorrow funds.
- If student has sufficient terms and hours please keep in mind that any adjustment done after the award has been processed the system will automatically adjust the award. However the adjustment will not show till the next day since it runs on an overnight process.
- If the student has limited hours available with no terms or is a graduate student and makes any drop or adds to their schedule, they need to notify our office to see if adjustments need to be made towards their award
Valley Initiative for Development and Advancement
- Organization faxes a list of students and the amount for tuition assistance
- Students receive tuition and /or book assistance for specified semesters
- Student is then contacted to inform them of the amount of tuition assistance received and their remaining balance
- Any remaining balance is billed directly to the student
- Student must pay the remaining balance by the due date to avoid being dropped
Florida Prepaid College Plan
- This plan is administered by the state of Florida to students that are beneficiary of a Florida Prepaid College Plan
- Organization faxes a list of students and the amount for tuition assistance
- Students qualify by the number of tuition and local fees per college credit hour
- The Plan includes a tuition plan, it may also include an optional dormitory plan, and optional fee plans
- Rates are subject to change every fall and spring
- Student is then contacted to inform them of the amount of tuition assistance received and their remaining balance
- Any remaining balance is billed directly to the student
- Student must pay the remaining balance by the due date to avoid being dropped
Other Agencies
- Students receive tuition and/or book assistance for specified semesters in the discretion of the district
- Agency needs to specify what mandatory fees are applicable
- Student is then contacted to inform them of the amount of tuition assistance received and their remaining balance
- Any remaining balance is billed directly to the student
- Student must pay the remaining balance by the due date to avoid being dropped
UTRGV has partnered with TransferMate for international wire payments to the university. TransferMate provides students and their families with a safe, cost effective, and convenient method of processing payments to UTRGV in foreign currencies.
TransferMate allows you to:
- Pay from any country and any bank.
- Save money on bank fees.
- Obtain excellent foreign exchange rates with a best-rate guarantee.
- Track your payment from start to finish and receive email or text alerts each step of the way.
- Receive peace of mind with 24/7 multilingual customer support through various channels
A student withdrawal stands for a student dropping all the enrolled courses in a single term. The State of Texas under Section 54.006 of the Education Code has determined the refund policy which the teaching institutions shall use and is subject to change.. Your refund will be based on the amount of tuition and fees changed and not based on the amount you have actually paid. If a student remains enrolled in at least one course for the session or semester they will receive 100% refund for “dropped” course(s) up to census date of that semester. Students who are automatically dropped from a canceled class will receive 100% refund.
The effective date recorded for drops or withdrawals will be the date the student drops the course(s) through the web or the date the drop form or written request is received by the Registrar’s Office.
Fall/Spring Withdrawal Percentages
(or summer sessions of 10 weeks or longer)
|
DESCRIPTION |
PERCENTAGE |
|
Prior to First day of class |
100% |
|
During the First five class days |
80% |
|
During the Second five class days |
70% |
|
During the Third five class days |
50% |
|
During the Fourth five class days |
25% |
|
After the Fourth five class days |
0% |
Summer Withdrawal Percentages
(more than 5 weeks but less than 10 weeks)
|
DESCRIPTION |
PERCENTAGE |
|
Prior to First day of class |
100% |
|
During the First, Second, or Third class days |
80% |
|
During the Fourth, Fifth, or Sixth class days |
50% |
|
Seventh day of class and thereafter |
0% |
(5 weeks or less)
|
DESCRIPTION |
PERCENTAGE |
|
Prior to First day of class |
100% |
|
During the First class day |
80% |
|
During the Second class day |
50% |
|
Third day of class and thereafter |
0% |
For UTRGV’s withdrawal days and percentage refund by term
For Example:
You have enrolled for classes with a total tuition and fee charges of $1,000.00 for the semester. You withdraw during the 50% refund period. The university is owed $500.00 at this point in time.
- If you had paid $500.00, you would receive no refund.
- If you had only paid $150.00, you would still owe the university $350.00.
- If you had paid $600.00, you would then receive a refund of $100.00
By signing up for direct deposit of your Student Account refunds you can avoid delays in mail delivery and a subsequent visit to your bank to deposit the paper check. Your funds will be available in your checking/savings account within three business days of the initial disbursement by the university to your financial institution. You can sign-up for direct deposit through my.utrgv.edu via ASSIST; the direct deposit process is in real-time which, means that your information is immediately processed. The online option also allows you to do the following:
- Authorizes the university to send a student refund electronically to your bank/financial institution.
- Cancel your Direct Deposit process
- Take advantage of the time saving benefits this new program offers and have your refunds in your checking/savings account much sooner than ever before
Direct deposits can only be made into active U.S. domestic checking accounts. We cannot process direct deposits into money market accounts or non-U.S. accounts at this time. This program does not include or affect any existing direct deposit information associated with payroll for employees or students participating in the work-study program.
Easy Steps to Follow:
- Log into my.utrgv.edu
- Click on ASSIST
- Select ‘My Finance’
- Select ‘Direct Deposit’
- Select ‘Add New’ and populate the required fields
- Select the type of account (checking or savings)
- Select ‘SAVE NEW DEPOSIT’
- The Direct Deposit information will be saved
The Account Holder Name must match your name. Entering an account number that is not under your name might cause your student refund to be rejected by the bank and will delay the process. It is very important that you confirm that your bank information is entered correctly. If an account information update is required, you will need to delete the existing direct deposit account information and then add the new account.
Use of Institutional Funds to cover Outstanding Student Balances
The use of institutional funds, such as Texas Grants and scholarships, will be applied to student account balances as follows:
- Tuition and mandatory fees
- Additional course fees
- Incidental use fees
Some students are normally awarded sufficient financial aid (mostly referred to as Title IV funds; examples include Pell Grant, SEOG, Direct Loans, etc.) and non-Title IV funds or institutional funds (Texas Grants, scholarships, etc.) to cover all tuition and related fees. However, in situations where this financial aid is not sufficient, students are responsible for 100% of their remaining balance, which now becomes a student account receivable.
When students withdraw before the end of the semester, this may result in the reversal of Title IV funds that were previously awarded and may create a balance in the student’s account. In most cases, this student account balance is created after all student refunds for the term have been processed. This balance is now owed to UTRGV and known as a student account receivable.
To address student account receivables (which may include reversal of Title IV funds), UTRGV reserves the right to apply pending institutional refunds from the current term retroactively to any unpaid prior term balance(s). After this application, remaining credit balances, if any, will be processed as a disbursement (refund) to the student.