Conflict Resolution in the Workplace
Description
Conflicts are a natural and unavoidable occurrence in the workplace, and it can be an excellent source of innovation, if handled correctly.
Training Information
This workshop reviews the following aspects of conflict resolution:
- Analysis of what causes conflict in the workplace
- Different types of conflict
- Consequences of conflict (positive and negative)
- Best practices and techniques that can be implemented to successfully resolve conflict and minimize its destructive effects in the team
Hector Ramirez worked for 33 years in the Supply Chain and Manufacturing areas for the steel, earth moving and automotive industries. An Industrial Engineer with a Masters Degree on International Management, he held several positions within the organizations he participated, including: Purchasing Manager, Supply Chain Department Head, Manufacturing Manager, Operations Facility Manager. Through his career Mr. Ramirez worked in several different countries, and besides his operating experience has participated or led multinational teams on green field plant construction projects, global product sourcing projects and IT systems re-engineering or implementation projects. His latest responsibility was the rehauling and start-up of a 500 employees automotive Tier 2 stamping facility.
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