Completed IT Projects

Projects Completed as of Fall 2018

Portfolio Project Name Project Manager Date Completed Project Summary
Div of Strategic Enrollment Banner 9 Upgrade Catherine Vale 12.20.2018

Upgrade from Banner 8 INB to Banner 9 Administrative Pages due to support ending for Banner 8 INB at the end of 2018.

Finance & Administration Call Recording Functions for Call Centers Carl Carrillo 12.04.2018

Allows the call center supervisors the ability to go back to any call when an issue arises and will provide accountability for the agents as well as the caller.

Finance & Administration Upgrade VMware Benito Salinas 12.04.2018

VMware release that will support encrypted VMs to allow for HIPAA compliance.

Finance & Administration Create Routed Network for AV Systems Carl Carrillo 11.30.2018

Improve video connectivity between campuses and to cloud providers.

Div of Strategic Enrollment DegreeWorks Upgrade Catherine Vale 11.28.2018

Upgrade DegreeWorks to the latest version in preparation for Banner 9 upgrade.

Finance & Administration Training Tracking Tool Assessment Irma Hermida 11.21.2018

Evaluate our current training tool options and assess other training tracking third-party tools.

Research Grad Studies New Programs New Computer Lab for McAllen Teaching Site Carl Carrillo 11.15.2018

1 - Provide more stable network connectivity for holding classes.

2 - Provide ability to provide GRE testing without loss of network connectivity.

Div Acad Affairs Student Success & P16 AIM for SAS


11.08.2018 Replace Student Accessibility Services student management system from Medicat to AIM (Accessible Information Management, LLC).
Finance & Administration Migration of Brownsville HyperV to Edinburg HyperVisors  

David Trevino

11.06.2018 Migrate virtual machines in Brownsville due to out of support hardware to HyperVisors supported hardware in Edinburg.
Research Graduate Studies New Programs Tick@lab Integration with Data Hub and Banner

Andrea Wilborn-Nieto

11.05.2018 Activate Tick@lab data integration module with PeopleSoft, Banner, and iShop.
Finance & Administration Telephone Migration from Avaya to Cisco 

Andrea Wilborn-Nieto

10.30.2018 Use a single unified telephone system for all UTRGV locations.
Academic Affairs Student Accessibility Services Log In Application

Sheshadri Raman

10.25.2018 Process for students accessing staff in Accessibility Services simplified and reporting more accurate.
Finance & Administration Backup Jobs Migration from Data Protector to VEEAM

Jose Escamilla

10.24.2018 Transition backup jobs from Data Protector to VEEAM and decommission the older product to save cost.
Strategic Enrollment Division Upgrade Automic (AppWorks)

Catherine Vale

10.23.2018 Upgrade Automic (AppWorks) to be on a supported environment that is compatible with Banner 9.
Finance & Administration Zoom Meeting for University

Carl Carrillo

10.15.2018 Provide another option to staff and faculty for holding conference calls or classes.
Strategic Enrollment Division ImageNow Project Catherine Vale 10.12.2018 Upgrade and migrate to a new environment.
Finance & Administration Adobe Migration Carl Carrillo 10.04.2018 Reduce overall risk by removing the end of life Adobe software from campus assets.
Finance & Administration Upgrade Virtual Labs to VMware Horizon 7 Carl Carrillo 10.03.2018

Upgrade to replace current virtual labs workspace to VMware Horizon 7 to be in compliance with security policy.  

Strategic Enrollment Division DCS-Banner WebFocus Upgrade/Report Migration Jose Hinojosa 10.01.2018

Upgrade to WebFocus 8 and migrate existing reports into the new environment.

Finance & Administration Migrate RMS Application to Data Center Benito Salinas 09.28.2018

Migrate current RMS server and database to the Data Center.

Deploy and configure a Windows 2012 server and MySQL database.

Finance & Administration Supervisor Management Portal (SMP) for Call Centers Carl Carrillo 09.24.2018

Provide a quicker way for the call centers to inform the students, staff, and faculty about changes to the call center schedule, telephony tree menu, closure hours, closure message, emergency messages, and/or campus closures.

Strategic Enrollment Division Ad Astra Migration to Cloud Server Catherine Vale 09.19.2018

Ad Astra updated and migrated to the Cloud Server.

Finance & Administration T2 to PeopleSoft Integration Carl Carrillo 09.18.2018

Remove the current customization that exists between T2 and CORE for online payments of parking and citations.

A new payment gateway to accept online payments for parking permits and citations by UTRGV employees and visitors.

Integration from T2 to PeopleSoft General Ledger (GL), Treasury, and required modules.

Finance & Administration UTRGV Mobile App Sheshadri Raman 09.06.2018 Develop and deploy a UTRGV mobile app.
Finance & Administration/IT HTTP to HTTPS Perla Pequeno August 9, 2018 Include SSL for all University web pages and transition from HTTP to HTTPS.
Finance & Administration/IT UTRGV International Travel - Laptop Loan Process Carl Carrillo August 9, 2018 Provide staff/faculty the ability to travel internationally without risk of security.
Finance & Administration/IT DCS-Data Center Server and Network Replacement/Expansion (ARDC) Benito Salinas August 8, 2018 Expand Server capacity/
Replace SAN Network Switches that are at end-of-support.
Finance & Administration/IT Evaluate web/video conferencing solutions Robert Allen July 24, 2018 Identify a single product to use across the organization for video/web conferencing, lecture capture, and online learning.
Finance & Administration/IT UTRGV Telephone Account Charges Andrea Wilborn-Nieto July 11, 2018 Determine the manager of the Verasmart application
Functionally bill the UTRGV accounts for billable services/charges (SmartCom/AT&T/Time Warner circuits).
Update the Verasmart application with UTRGV account information.
Finance & Administration/IT DCS-Upgrading general MS SQL Cluster to 2012/2014/2016 Jose Hinojosa June 13, 2018 New general MS SQL Cluster with multi-node setup having version 2012 and 2014 installed in order to migrate databases off of the current general MS SQL 2008 cluster. Stay current with the latest release for maintenance and support.
Finance & Administration/IT Mac Computer Management Andrea Wilborn-Nieto June 11, 2018 Solution to manage software/hardware inventory, computer imagining, and software deployment.
Finance & Administration/IT CMS Cascade 8 Upgrade Perla Pequeno June 8, 2018 Modern user interface, available across devices, better streamlined content submission process and faster in-context editing for content management system.
School of Medicine Create a website for Sheshadri Raman June 8, 2018 page where members of the community can go and sign in for medical appointments along with showing the locations of the different clinics.
School of Medicine Upgrade Faculty Affairs WebApps Database Sheshadri Raman June 8, 2018 A more user-friendly database that eliminates manual data entry. 
Finance & Administration Upgrade TMS server for ITV/Video Conference Management Rodrigo Martinez May 24, 2018 Allow integration and ease of use for scheduling ITV/Video conferences and WebEx from a central management system.
Finance & Administration IT Waged Employee Process M. Esther Domínguez May 23, 2018 Lean processes, training, policies, notes, etc. to ensure that departments do not exceed budgeted wage amounts.
Finance & Administration APEX BID migration Sheshadri Raman May 02, 2018 BID Manager application recreated in the new development tool.
Strategic Enrollment Division Constituent Relationship Management System Catherine Vale April 26, 2018 A new, more robust CRM system that will meet UTRGV's needs for admissions, student success operations, one-stop student services case management tools, event management, communications, marketing, and reporting/analysis needs.
Finance & Administration Retiree, Alumni, and Student Email Accounts Catherine Vale April 20, 2018 To minimize the risk and the support costs associated with the maintenance of Retiree and Alumni email accounts.
Academic Affairs Moving FSAatlas to UTRGV Server Andrea Wilborn-Nieto April 04, 2018 Move FSA Atlas to a new server as well as move from the UTPA domain to UTRGV.
Finance & Administration ITV Classroom Upgrades BRN & EDB Rodrigo Martinez April 03, 2018 Upgrade existing ITV rooms to the new standard.
Finance & Administration  Create Roomview Server for Remote Management of Classroom Multimedia Rodrigo Martinez April 03, 2018 Upgrade the existing software for remote management of classroom multimedia systems.
Academic Affairs Medicat Case Management Software for Counseling and Training Clinics Andrea Wilborn-Nieto March 30, 2018 Technological resources in the Counseling and Training Clinics necessary to receive CACREP accreditation as mandated by CACREP.
Finance & Administration Academic Partnerships Site Migration Perla Pequeno March 27, 2018 Recreate Academic Partnerships website and integrate with Hobson.
Finance & Administration Lansweeper Implementation for Enterprise Robert Allen March 13, 2018 Improve the reliability of the current platform.
Finance & Administration IT Tech Days for UTRGV Robert Allen March 13, 2018 Improve student experience and use of technology by holding a tech day each semester, with possible sponsorship by largest vendors.
Finance & Administration Convenience Charge for Credit Card Payments M. Esther Domínguez March 12, 2018 Defray cost associated with credit card process transactions.
Finance & Administration Computers on Legacy Domains Jose Mendoza February 26, 2018 Migrate 300 Legacy domain computers to the new UTRGV domain so that Data Center Services can decommission the Legacy domain.
Finance & Administration Standardize Radius Services for Wireless Jose San Miguel February 21, 2018 Radius servers on UTRGV domain and transfer management of Radius service to Networking.
Finance & Administration 6509 Replacement and NAC Routing Migration to 5412 Jose San Miguel February 19, 2018 Replace outdated equipment that is no longer supported, (i.e., the Cisco 6509 routers).
Finance & Administration TimeClock Plus Upgrade Andrea Wilborn-Nieto February 14, 2018 Support audit/compliance requirements. Reduce the time it takes to monitor timekeeping and making corrections.
Time management resulting in cost savings.
Track/monitor OT spent on projects and manage billing tying time/cost it back to projects.
Finance & Administration ServiceNow - Automate and Lean the Processing of Requests to Re-Image or Clean-Up Computers Juanita Palacios February 12, 2018 Create a custom form in ServiceNow to improve the process of requests to re-image or clean-up computers.
Finance & Administration Banner Security INB Improvement Project Ricardo Riojas February 07, 2018 Users using UTRGV credentials and access; audit report is created.
Academic Affairs College of Education and P-16 Technology Integration Progress Dashboard Sheshadri Raman February 01, 2018 A dashboard that encourages faculty to use technology, starting with the iPad, but moving beyond that to create best practices for technology integration across platforms.
Research Innovation & Econ Dev Monthly Usage Report for Information Resources on SharePoint Site Catherine Vale January 30, 2018 A report that shows who is accessing intellectual property, educational webinars, and supporting documents resources, how often, how extensively, when, etc.
Finance & Administration DCS-Certificate Authority Infrastructure (PKI) Jose Hinojosa January 29, 2018 Seamless connection for supported laptops and PCs that are off-campus while providing the utmost security.
Finance & Administration JAGGAER Security Upgrade to TLS 1.1/1.2 Andrea Wilborn-Nieto January 18, 2018 Eliminate current vulnerabilities and interface issues.
Finance & Administration Migration and Installation of New VPN Appliances Mauro Scardigno January 16, 2018 Fully support equipment with the same level of service.
School of Medicine REDCap Software - HIPAA Compliant Research Aida Gomez January 12, 2018 Software that captures, exports, and analyzes collective data effectively, along with maintaining HIPAA compliance with reporting tools to further graduate and medical education.
Finance & Administration DCS-Oracle Database Upgrade e-Business Jose Hinojosa January 04, 2018 Upgrade to vendor supported Oracle database environment.
Finance & Administration Juniper Border Router Installation Robert Allen December 11, 2017 Installation of new Juniper router with enhanced bandwidth capabilities.
Brownsville and Edinburg campus border redundancy.
Finance & Administration Classroom Information Clearinghouse Perla Pequeno December 11, 2017 A web-based application that will provide information for each classroom at UTRGV campus locations.
Finance & Administration ServiceNow Upgrade to Jakarta Juanita Palacios December 11, 2017 Upgrade to the latest version for support from ServiceNow.
Finance & Administration Testing Center Mendoza Jose Mendoza December 07, 2017 Unify resources and services for the Testing Centers in Brownsville and Edinburg, and move computers off of legacy domains.
President Implementation of Tableau Server Aida Gomez November 29, 2017 Centralized in a single repository, with easy to drill-down and a password protected dashboard.
Academic Affairs IT Computer Labs - Ghost Solutions Suite 3.2 Andrea Wilborn-Nieto November 29, 2017 Replace Altiris with Ghost Solutions Suite 3.2, which is a solution for computer lab imaging that supports the latest version of Windows.
Finance & Administration Visual Labs Availability Robert Allen October 31, 2017 Provide a visual tool to help students identify computer lab resources.
Finance & Administration AppSpider Implementation Andrea Wilborn-Nieto October 30, 2017 Implementation of AppSpider to replace IBMF Application.
School of Medicine Database for SOM Faculty Matters Sheshadri Raman October 27, 2017 Efficiency and accuracy in data reporting on the faculty, internal, and external stakeholder.
Finance & Administration Assessment of Business Process Management (BPM) Software Irma Hermida October 25, 2017 Selected Navvia Process Designer to facilitate designing and documenting processes in a consistent manner and store them in a central repository in support of Process Governance initiatives. Navvia is cost-effective, with an intuitive user interface.
Academic Affairs Pre-Approved Templates for Unplanned Service Downtime Irma Hermida October 23, 2017 Created pre-approved mass communication templates in order to minimize the impact on users when systems temporarily go down.
Finance & Administration DCS-Oracle Database Upgrade Banner Jose Hinojosa October 23, 2017 Upgraded to the latest version of the database.
Finance & Administration Print Anywhere/Find-Me printing Robert Allen October 23, 2017 Allows students to print at various locations on UTRGV campuses.
Finance & Administration Transfer of FileShares/Decommissioning of Aries (server) for ELI Department. Andrea Wilborn-Nieto September 29, 2017 Decommission Windows Server 2003 and set up a new server with Time Tracking Software.
Finance & Administration ServiceNow - Quick Close for ServiceNow Incidents Juanita Palacios September 27, 2017 Service Desk work streamlined by eliminating redundancy in closing incidents.
Academic Affairs Identity Management Documentation Project Ricardo Riojas September 19, 2017 Process documented, ownership identified, processes identified for maintaining and updating, and presented to management.
Operations & Chief of Staff Localist Calendar Implementation Perla Pequeno September 7, 2017 A self-service system where the staff is able to add their events. Another venue to market the University and get information out to students.
Academic Affairs Printer Management Jose Mendoza September 6, 2017 Migrate network printers and copiers to new UTRGV VLAN Printer Server.
Academic Affairs Colleague Transcript Archiving to ImageNow Jose Gutierrez September 5, 2017 All Colleague transcripts will be available through ImageNow, moving us closer to retiring Colleague.
Finance & Administration Upgrade Siemens Building Automation System Software Andrea Wilborn-Nieto September 1, 2017 Upgrade system to stay up to date on BACnet standards for communications between HVAC equipment and software.