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Request NAVVIA Standard License for Editing

Return Users

  1. Log in to NAVVIA

New Users

Step 1: Complete NAVVIA training for Process Creators/Editors

  • NAVVIA Overview (54 min) (Required)
  • NAVVIA Design Tool Training (Live Course) (3.5 hours) (Required)
  • NAVVIA Design Module Recorded Course (Online Course) (1 hr) (Recommended)
  • Effective Process Design 1 or 2 PM (Live Course) (Recommended)
  • Effective Process Design 2 of 2 PM (Live Course) (Recommended)
  1. Log in to NAVVIA
  2. Click the Learn on the top menu.
  3. Click Live Courses tab for a list of courses available.
  4. Click the + sign to self enroll in the next NAVVIA Design Tool Training Live Course.
  5. Attend and complete training before completing Step 2.

Step 2: Request NAVVIA Standard License for Creating/Editing Processes

  1. Log in to
  2. Click the ServiceNow icon under Applications.
  3. Click Service Request under Need new service?
  4. Select Self or On Behalf of under Options.
    • Note: Select On Behalf of, if you're opening a request on behalf of someone else.
  5. Select Name of person requesting the service.
    • Note: Your name is the default. If you're submitting a request on behalf of someone else, click the magnifying glass search icon to search for their name. Verify the user you selected is correct by hovering the mouse pointer over the User Information icon.
  6. Enter the Contact Number of the person requesting the service where they can be contacted directly for a follow-up.
  7. Enter the City, Building, and Room location where the requested service is needed.
    • Note: This information is necessary to ensure technician is dispatched to the correct location.
  8. For Configuration Item, enter IT Communication and Training.
  9. For Short Description, enter Grant NAVVIA Standard License.
  10. For Service Request Description, enter Grant NAVVIA Standard License to create/edit processes.
  11. Click Order Now.

To learn more about this service, go to the NAVVIA Business Process Designer service page.