Data Center Services
About Us
Who We Are and What We Do
The mission of the Data Center Services (DCS) is to maintain all operating systems, hardware, and database infrastructure in regard to UTRGV critical Information Technology services. Data Center Services assist in maintaining Microsoft Office 365 service offerings. We also oversee Data Center operations for several Data Centers located in Edinburg, Arlington, and Brownsville.
Our Services
- Active Directory
- Applications Administration
- Software management of +60 applications.
- Listserv mailing list
- Sharepoint administration
- Ticketing system
- Uptrends
- DocuSign
- Document imaging scanning
- Banner Third Pary Application Servers
- Banner Student Information System Infrastructure
- Cloud Hosting Services
- Azure
- Cloud App Security
- Microsoft (MS) Defender
- Database Management
- Microsoft SQL
- MySQL
- Oracle
- Data Center Business Continuity and Disaster Recovery
- Rubrik Enterprise Backups for Data Center Systems
- Zerto
- Data Center Monitoring and Alert Management
- Data Center Security
- Data Center Server Management
- Hypervisors
- Physical Server Hardware
- Physical / Virtual Servers for Linux
- Physical / Virtual Servers for Windows
- Virtual Desktop Infrastructure (VDI)
- Data Center Splunk Logging Services
- Data Center Storage and File Share Management
- Data Center Operations
- Faculty and Research Data Center Servers / Hardware Support
- Identity Management
- Account Provisioning
- Departmental Email Accounts
- Privileged Accounts
- Service Accounts
- Microsoft (MS) Office 365 (O365) Services
- MS Exchange
- MS Flow
- MS OneDrive
- MS Power Apps
- MS Power BI
- MS SharePoint
- MS Teams
- Multi-Factor Authentication (MFA)
- Network and Connectivity Management
- Data Center Networking Core
- F5 Load Balancer
- Police Department Video Surveillance Infrastructure
- Single Sign-On (SSO)
Our Team
Benito Salinas
IT Director, Data Center Services
America De La Rosa
Assistant Director, Data Center Services
Data Center Systems Engineers
Juan Carlos Castillo
Data Center Systems Engineer III
Joseph A. Guerra
Data Center Systems Engineer III
Carlos M. Magaña
Data Center Systems Engineer III
Jaime M. Núñez
Data Center Systems Engineer III
Francisco Arteaga
Data Center Systems Engineer II
Fernando Florez
Data Center Systems Engineer II
Roberto Jimenez
Data Center Systems Engineer IIl
David Torres
Data Center Systems Engineer II
Jesus Aguero
Data Center Systems Engineer I
Roberto Guajardo, III
Data Center Systems Engineer I
William Schoening
Data Center Systems Engineer II
Louis Vasquez
Data Center Systems Engineer I
Andrew Medalla
Data Center Systems Engineer I
Systems Database Administrators
Danny Casas
Systems Database Administrator III
Jose Antonio Ibarra
Systems Database Administrator II
Jesus Ontiveros
Systems Database Administrator II
Arturo Salinas
Systems Database Administrator II
Data Center Operations
Rene G. Alaniz
Senior Data Center Operations Specialist
Applications Administration
Isabel Martinez
Manager IT Application Admin
Pablo Ramos
IT Applications Admin III
Jose Garcia
IT Applications Admin III
Josue Rivas Jr.
IT Applications Admin III
Hermilo Deluze
IT Applications Admin II
Ramiro Flores
IT Applications Admin II
Rick Garcia
IT Application Admin II
Need help?
For questions, assistance, or to report an issue, please visit the UTRGV Support Center.
Visit UTRGV Support Center