Our Mission
Our mission is to uphold financial integrity and ensure transparency through effective resource management, ethical practices, and exceptional customer service. We preserve the institution's core mission by fostering collaboration, sustainability, accessibility, innovation, and responsible stewardship of university assets. Our stakeholders remain central to everything we do, driven by trustworthiness and accountability. We strive to achieve excellence and create a supportive environment to empower student success.
Gold Standard of Service
As part of our gold standard in customer service, we are committed to UTRGV’s Culture of Service Excellence VAQUEROS in fulfilling our mission. We stand for values of integrity, trustworthiness, and commitment.
- Providing precise account information and the best possible customer service for our students.
- Completing all capital asset schedules and lease agreements reporting requirements associated with the institution’s annual financial report and managing asset inventory.
- Providing the efficient issuance of payments for vendor invoices, student refunds, travel and employee reimbursements, and vendor reporting requirements.
- Managing all banking, investing, eCommerce, and financing affairs for the institution.
- Automate business processes, while enhancing the process of reporting data from financial systems that enhance leadership’s decision making.
- Providing financial analysis, planning, and forecasting to assist leadership in making both short-term and long-term decisions related to facility operations.