Early Bird Price: $549 Valid until Thursday, October 29, 2020
This hybrid certificate program introduces current and prospective operation managers to a diverse set of operations management techniques, tools, and processes to improve operations and achieve organizational excellence. Participants will learn essential operations management strategies, analyze demand and conduct resource planning, and improve processes using Lean and Six Sigma concepts. In addition to the 10-hour online portion of this program, participants will learn to develop an operations strategy, build a master production schedule, and map processes in a live classroom environment alongside an industry expert. Throughout the program, participants will be presented with the opportunity to complete a comprehensive capstone project to integrate and apply the operation management competencies learned in class.
In this introduction session we will discuss the fundamental aspects of operations management, review course learning objectives, assign online course components, and explore the capstone/case study exercise.
Online Module 1: Basics of Operations Management In this session, you will learn fundamental operations management strategies such as productivity, new product design, plant layout and cellular manufacturing, location analysis, and human resource issues. Participants will have the opportunity to develop and operations strategy to overcome an organizational problem/constraint.Online Learning Objectives
- Create an operations strategy
- Understand why the customer is the focus of operations
- Differentiate between vertical and horizontal integration
- Compare new product development methods
- Build a work breakdown structure
Online Module 2: Demand Management and Resource Planning In this session, participants will be able to identify and analyze the supply and demand chains that drive the operations management process in manufacturing and service organizations. Participants will have the opportunity to develop a master production schedule to time the inflow and outflows of production in accordance with an operations strategy.Online Learning Objectives
- Understand supply chain and demand chain concepts
- Analyze dependent and independent demand
- Compare various forecasting methods
- Describe the relationship between the master production schedule and the production plan
- Discuss the impact of sales and operations planning on operations and the supply chain
Online Module 3: Process Strategy In this session, participants will be introduced to systematic process controls, Lean, Six Sigma, and total productive maintenance (TPM) to identify and understand its impact on Lean operations, supply chain efficiency, and organizational excellence. Participants will have the opportunity to develop a process map for an operational process in an effort to identify a solution for process problems/deficiencies in alignment with an operations strategy.Online Learning Objectives:
- Understand the concept of process control
- Identify capacity and constraints in an operational process
- Describe the benefits of the Lean supply chain
- Determine the service level needed to support customer requirements
- Explain the importance of establishing a maintenance and reliability program
In this closing session, participants will have the chance to review and share lessons learned in the course, attend a Q&A session with our instructor and wrap-up course content.
McAllen Course Information
Thursdays, November 5 - December 10, 2020
In-Class Sessions: 6:00 p.m. to 8:00 p.m.
In-Class Sessions: 8 Hours
Online Instruction: 10 Hours
Location for In-Class Sessions:
McAllen Teaching Site* (review "notes" section below for further details)
Dr. Blanca Gomez Marquez
*Until further notice, due to COVID-19 restrictions, in-class courses will be primarily offered online via Zoom. However, we will allow up to 6 participants in the classroom on a first-come, first-served basis.
If you wish to secure your in-person seat, please contact us at email@example.com as soon as you complete the registration for the course.
Who Should Attend:
This course is designed for participants who:
- Are current or prospective Operations Managers and would like to build their competency in high-level operations management.
- This is especially suited for professionals serving in a current operations management capacity who may not have formal training/education in operations management.
- Operation Managers in manufacturing and service organizations.
The capstone will encompass:
- The creation of an operations strategy to resolve a problem/constraint (Session 1).
- Development of a master production schedule aligned to an operations strategy (Session 2).
- Creation of a process map to identify and remove process constraints needed to achieve expected production and the operational goals (Session 3).
The capstone will ensure that participants can effectively utilize and integrate all course competencies in a simulated, real-world environment. Participants will have the opportunity to present their capstone for review and feedback from our industry expert.
This course requires a basic understanding of Microsoft Excel.
Qualifying candidates may apply for a private loan to cover the registration fee via private loans. Once you identify the private loan that best meets your needs, please use UTRGV’s School Code: 00359902. In addition, please note that the requested loan amount you indicate in the application cannot exceed the open enrollment course fee displayed on our website. Please note that the private loan request amount cannot be less than $500.00. Depending on the loan provider, additional service charges may apply.Loan Info