This comprehensive hybrid certificate program introduces decision-makers and human resource professionals to the skills needed to manage critical HR functions on a daily basis and avoid legal pitfalls. Participants will learn how to find the right applicants, conduct useful and proper interviews, create job descriptions, develop a performance review process, and evaluate compensation. This program will engage and prepare participants on best practices to create employee handbooks, conduct employee investigations, resolve employee conflicts, create a positive work environment, and increasing employee satisfaction. In addition to the asynchronous, online portion of the program, participants will have the chance to interact with an industry-expert in a live classroom environment to build in practical HR management tools and complete a comprehensive capstone.
This program is designed for supervisors, managers, and executives seeking to develop high-level HR competencies or build robust HR practices in their organizations.
Participants should have a fundamental knowledge of human resource management.
Dr. Marco Garza
Dr. Garza earned his PhD in Human Resource Development from Texas A&M University. He currently serves as a faculty member of the Management Department at the UTRGV College of Business & Entrepreneurship where he researches and teaches graduate-level courses in Leadership and Human Resources. Additionally, he serves in the UTRGV Office of Human Resources as the Organizational Development Manager. He is the principal owner of the Human Resource Development Institute (HRDI) where he collaboratively supports new HR managers, HR Departments of One, and in-house HR teams. He is also the founder of the Texas Education Institute, a nonprofit organization that provides workforce preparedness training in the HR Generalists and Customer Service Representatives occupations.
Note: If you are applying for the Continuing Education Private Loan to cover the registration fee for a non-credit continuing education program, then please use the UTRGV Continuing Education School Code: 003599. The loan amount you note in the application cannot exceed the open enrollment fee noted on our website. The minimum for the loans must be $500.00. Some service charges may apply.
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In this introduction session, we will discuss the significance of human resource management in any organization, review course learning objectives, assign online course content, and explore the capstone/case study exercise.
In this session, you will learn about the process of selecting the best candidate from a large, diverse pool of high-quality applicants. This session also discusses how to conduct an effective job interview, asking questions that elicit relevant information, and avoiding questions that might be seen as discriminatory. Lastly, you will explore how human resource managers use data to provide better support to the employees they manage and to contribute to the strategic practices of their organizationsLearning Objectives
- Understand and implement methods of evaluating prospective employees and conducting effective interviews
- Learn to forecast workforce needs, conduct job analyses, and redesign jobs
- Identify the types of data available to human resource managers for analysis
In this session, you will gain familiarity with many issues surrounding the key aspects of pay policy: legal requirements, pay equity within an organization, competitive pay within the relevant industry, how and when to grant raises, and different ways payment can be structured. You will also learn about many of the major employment laws, Equal Opportunity issues, and the anti-discriminatory regulations employers must be aware of in hiring, promoting, and firing employees.Learning Objectives
- Identify and understand compensation systems and associated legal requirements
- Understand equal employment opportunity concepts and anti-discrimination laws
- Learn the Equal Employment Opportunity (EEO) process for handling discrimination complaints and charges
In this session, you will learn to develop and implement a formal performance management system that ensures employees know what they need to do to achieve organizational goals and that praise or constructive criticism is implemented to guide employees toward goal achievement. Beyond the implementation of performance management tools, you will also cover the challenges and issues that organizations face in developing and retaining their employees.Learning Objectives
- Understand the value of a performance management system and various performance appraisal methods
- Learn to conduct a performance management interview and develop performance-based incentive strategies
- Identify stages of the career life cycle and tools for career development
In this closing session, participants will have the chance to review and share lessons learned in the course, attend a Q&A session with our instructor, and wrap-up course content.