Operations Management

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This course explores the fundamental concepts and theories practitioners will need to successfully guide operations in manufacturing and service organizations.

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Course Description

Modules in this self-paced course introduce key foundational material, describe the interplay of supply chains and demand management, and explain the role that processes and process management play in robust operations. Specific tools, techniques, and methodologies (including Lean, total quality management, and Six Sigma) are presented to show their applicability to operational strategies.

Interactive and integrative exercises throughout the course challenge learners, ensuring that they understand important ideas, schemes, and information. Educational review materials and study aides assist in the retention of material, and video segments from industry professionals provide real-world advice that students can use to help reach operational goals and objectives in professional settings.

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Course Information

    Suite Price: $299.00

    Estimated length: 10 hours

    PDUs/Contact Hours: 10 | CEUs: 1

    Access Time: 180 Days

Course Details

Learning Outcomes:

• Identify the important fundamental aspects of operations management

• Classify the integration and location factors that contribute to successful operations

• Demonstrate the part that demand chains play in a productive operations strategy

• Analyze the importance of forecasting, aggregate planning, and master production scheduling

• Devise effective process management strategies that can be combined with strategic and tactical plans

• Summarize how alternative management methodologies can be used to augment operations management programs

Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.


★ Expert Supported

★ Accessible

★ Games & Flashcards

★ Real-world case studies


★ Mobile-friendly

★ Badge and credit-awarding

★ Video content

★ Audio-enabled in-app


This course is designed for adult learners interested in tools and techniques to generate fresh thinking in smaller group settings and in their organizations.


No Prerequisites.


This course does not require any additional purchases of supplementary materials.


This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.


Contact Us

UTRGV Continuing Education

McAllen Teaching Site:
1800 S. Main Street
Suite 1100 McAllen, TX 78503


Phone: (956) 665-2071


Brownsville Campus:
One West University Boulevard, BMAIN 1.210K
Brownsville, Texas 78520


Phone: (956) 882-7711