Computer Support Specialist Program - Continuing Education

IT Support Specialist looking over the computer parts to see what's wrong

Computer Support Specialist Program

This program prepares students for a role in supporting computer users by installing, configuring, troubleshooting, and managing computers, hardware, wired and wireless networks.

Programs (current)
Business and Legal Education Executive Education Health and Fitness Information Science Leadership and Management Marketing and Creative Technology Personal Enrichment Test Preparation Online Courses
Scheduled Courses
Information

Description:

Upon completing this course, students will be able to support the IT infrastructure through installing and configuring systems to secure applications, networks, and devices as well as perform threat analysis and respond with appropriate mitigation techniques allowing end-users to connect to the data they need in order to do their jobs regardless of the devices being used. This course is designed to fully prepare students to sit for and pass the CompTIA A+ (Core 1 and Core 2) and CompTIA Network+ Certification exams.

Note: This course is designed to fully prepare students to sit for and pass the CompTIA A+ (Core 1 and Core 2) and CompTIA Network+ Certification exams.

Details:

• Hardware: Identify, use, and connect hardware components and devices
• Software Troubleshooting: Troubleshoot PC and mobile device issues including application security support
• Networking: Understand types of networks and connections including TCP/IP, WIFI, and SOHO
• Mobile Devices: Install and configure laptops and other mobile devices
• Other OS and Technologies: Understand the Mac OS, Linux, and mobile OS
• Networking Concepts: Understand the purpose of a variety of networking concepts and implement them appropriately
• Infrastructure: Determine the appropriate cabling, device, and storage technologies for a given situation
• Network Operations: Use best practices to manage the network
• Network Security: Understand the common network attacks and securing wired and wireless networks
• Network Troubleshooting: Effectively implement network troubleshooting methodologies

In addition to entry-level computer support specialist, this course is ideal for students interested in the Computer Support Specialist field and looking to pursue a formal Information Technology program, or just to pass their CompTIA A+ or Network+ exams.

Students must have or plan to receive a high school diploma or GED. Participants must also possess a minimum of 10th-grade math and reading skills.

Note: Participants must be at least 18 years old to sit for the national certification exam after completing this course.

The potential certification listed below is for reference purposes only and is not included in the course fee.

CompTIA A+
CompTIA A+ Exam Voucher
CompTIA A+ Core 1 (220-1001) & Core 2 (220-1002)
Exam Cost: $232.00

CompTIA Network+
CompTIA Network+ Exam Voucher
CompTIA Network+
Exam Cost: $338.00

TBD

Note: If you are applying for the Continuing Education Private Loan to cover the registration fee for a non-credit continuing education program, then please use the UTRGV Continuing Education School Code: 003599. The loan amount you note in the application cannot exceed the open enrollment fee noted on our website. Books will NOT be included in the loan amount. The minimum for the loans must be $500.00. Some service charges may apply.

*The only loan provider PEWD accepts is Sallie Mae*

Please email pewd@utrgv.edu once you have been approved so we may certify your loan.

Private Loans

Brownsville Course Information

Edinburg Course Information

Days:
TBA

Dates:
TBA

Times:
Lecture: Mondays & Wednesdays: 6:00 p.m. - 9:30 p.m.
Labs: Saturdays: 9:00 a.m. - 4:30 p.m.

Location:
Lecture: Online via Zoom*

Instructor:
TBD

Cost:
$ 2,999

Notes:
* Lecture components of this class will occur online via Zoom on Mondays & Wednesdays; labs will be on Saturdays once a month.