NAVVIA

The Navvia Process Designer is a data base-driven application that allows you to create and visualize information technology (IT) and business processes by designing workflow diagrams, RACI charts, mind maps, process guides, detailed technical requirements documents, and reports. Navvia also serves as a Cloud-based central repository where all of these items are conveniently and securely stored for any time anywhere access.

Purpose

To facilitate Process Governance by creating a central repository for the design, maintenance, and visibility of university processes and related documentation.

Access

Active UTRGV employees are automatically given access to Navvia as a Navvia Essentials User.

Log in to Navvia and enter your UTRGV credentials to access the Learn module in the menu bar and take advantage of the unlimited process development training available. 

This training provides the basic skills needed to use Navvia while introducing its features and ITIL/ITSM processes.

 

Navvia User Types and Their Abilities

Access to Navvia Standard and Navvia Basic user types, workspaces, and tools within NAVVIA are subject to prior approval via an IT Service Request.

 Navvia User Types and Their Abilities
  SOURCE: Navvia Support Knowledge Base, https://kb.navvia.com/en/articles/88507.

Training & Resources

Online Training for: Information Technology (IT)/Other End-Users

Required:

Online Training for: Process Owners/Editors 

Required:

  • NAVVIA Overview (Video: 54 minutes) 
  • NAVVIA Design Module Tool Training (3.5 hours) - Live Course 
Recommended:
  • Effective Process Design, 1 of 2 - Morning (AM) / Afternoon (PM) - (2.5 hours) - Live Course
  • Effective Process Design, 2 of 2 - Morning (AM) / Afternoon (PM) - (3 hours) - Live Course
  • NAVVIA Design Module Tool Training  (1 hr) (Recorded Course)
  • Process Design Tips (Video: 2 hours 20 minutes)

Need help?

For questions, assistance, or to report an issue, please visit the UTRGV Support Center.

Visit UTRGV Support Center

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