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Request a New ListServ

A ListServ is used to distribute email messages to a large number of recipients on an electronic mailing list.

To request a new ListServ:

  1. Log in to
  2. Click the ServiceNow icon under Applications.
  3. Click on ListServ.
  4. Select Self or On Behalf of under Options.
    • Note: Select On Behalf of if you're opening a request on behalf of someone else.
  5. Select City and ensure Contact Number is correct.
  6. Answer the following questions:
    • What is the name of the ListServ? (Maximum number of characters is 15.)
    • What is the title of the list? (Please provide a short description in this field.)
    • What is the business purpose/justification for creating this ListServ?
    • Who will be the primary owner? (Use the magnifying glass icon to search the directory.)
    • Who will be the secondary owner? (Use the magnifying glass icon to search the directory.)
    • What type of list is it?
    • Who can join the list?
    • Who can send the list?
  7. Click Order Now.
    • Note: You will receive an email notification asking you to approve the request. Once you approve it, it will route to the next approver.

To learn more about this service, visit the ServiceNow service page